Kevin W.
Yelp
My wife and sister booked rooms at this hotel, we stayed on the highest floor, everything seemed ok at first, but there's a few things about this hotel that didn't sit well with us:
1). Surveillance Cameras: We understand Security is necessary and a must in the common areas but we also had a feeling that we were being watched inside our rooms, I thought it was just in my head until I mentioned it to my wife and sister and they both thought it was funny and disturbing at the same time due to the fact that they felt the same way. This place needs to be investigated.
2). We did not like the feeling of being locked out of the hotel were I belongings remained coming back to the hotel late at night. The elevators are programmed to not go up from the underground parking after 10pm, so we had to walk up stairs to the front entrance were either the security or front desk person has to open the door for you in order to be let in the hotel, if someone was chasing you you're basically done because you can't run in safely into the hotel, same goes for the underground parking, if someone was trying to rob you in the parking area at night, you can't just hurry up and try to get inside the elevators since they stop the elevators at 10pm, We know Security is watching through the cameras but by the time Security is able to do something it most likely will be too late. This is totally inconsiderate of the hotel. If they really want to be secure, have security located in the underground parking area at least at night.
3). My sister said she felt one of the engineers or maintenance guys seemed coincidentally always come behind her when she would go down to her car in the parking area. Since they're watching through the cameras, this was creeping her out. Every time she went down stairs she said 20 seconds later there he was like clockwork. Please educate your staff on sexual harassment.
4). We're adults, we shouldn't feel like we're sneaking into our dorm rooms coming back late night, specially since we're paying for the rooms.
5). Don't be fooled by the front desk staff, they're actually rude, the more days you stay the more rude they get, most likely because you'll start noticing everything wrong with this hotel the longer you stay so they try to make you feel like a burden if you stay longer than a week. We stayed for 1 week and noticed the changes.
6). The Housekeeping Staff is loud in the mornings, they talk to each from across the halls loud, the maintenance guy watered the balconies at 7am hitting our glass door startling us in our sleep without any consideration. The housekeeping staff damn near wants to force you to request your room to be serviced so they can look and go through your belongings. We noticed the lady cleaning our room while we were in the room preoccupied with trying to see what we had instead of focusing on cleaning the room, she asked us if we would like for her to change our sheets and we said yes but she never did, clearly just making conversation to distract us from noticing what she was doing.
Most of The hotel staff are very unprofessional and sneaky, and are way too preoccupied with what guests are doing, obsessed even.
During these times with Covid-19, most people want to stay in a place that will help them forget about stress and feel comfortable, this hotel just added to our stress, the reasonable prices weren't even worth it in the end.
I Do Not Recommend this Hotel.
