Xin Z.
Yelp
TLDR: Geelou staff 1) is racist, 2) disrespectful/entitled (to a level I've never seen before), 3) makes women uncomfortable
Let me start by saying I've never written a Yelp review before. Most establishments I enjoy are already rated well, and I've never disliked an establishment before enough to write a poor review. But the service I witnessed at Geelou was ridiculous. I'd have felt that I neglected my duty as a responsible, contributing citizen if I had not written this review to warn others of Geelou's staff behavior. Let me also add that this didn't even happen to me; I was just an onlooker-- yet I still feel so compelled to write this review.
1. A group of friends bought a round of drinks for themselves, which seemed like a large purchase-- something that's favorable to the business, especially on a quiet night like this. When the bartender picked up the receipt, he immediately came back and started screaming at one of the girls who ordered it-- I believe he was criticizing the size of the tip (which is unhinged). One of the other people in the group placed another order for drinks. After the bartender makes the drink, I see the friend grab them. But on his way to retrieve the drinks, the bouncer kicks him out for seemingly no reason. When the guy signaled his other friends from outside to pick up the drinks, the bartender immediately dumped them all out in front of the group--- in a weak display of power.
2. The friend who was kicked out seemed to be a native of India, living in San Francisco for work. I overheard the bouncer making fun of his accent and making taunts about India. At one point, the bouncer explicitly said, "I can't understand what you're saying." (This guy spoke perfectly clear English, and I could hear him pleading not to have his drinks dumped from across the bar). Again, this is unbelievable.
3. Here's the kicker, though: the male staff touches women and makes them uncomfortable. If having male bar tenders aggressively screaming at female patrons isn't bad enough, some of the servers were quite handsy with the women in the group when serving them (and making them very visibly uncomfortable). There's no reason a server needs to hug a patron when handing her a drink (this happened multiple times with different male servers).