Gen Korean BBQ House

Avoid! Safe to say I won't be back. From the moment we walked in you can definitely tell this place has gone down hill fast. Dirty tables everywhere and chairs covered in grease with tables that looked like they have never been wiped down with food covering the floor with constant dropping of the trays by servers. Do not come if you cannot use a chop stick I ate with my hands for the first 40 min because a fork could not be cleaned after asking my server 3 times and eventually he handed me a spoon to eat with. Our server told us we must clean our grill with a horse radish because grills could not be changed as fast because they don't have many at 6:30 at night.... Be so fr. We only had one grill the whole time! For an hour! I included a picture to show what it was looking like 4 plates later. The Diet Coke I was given was filled with floating pieces that looked like cleaning solution which my server did not take away. I found a hair on my rice cake plate. Just a terrible terrible experience but to top it off we were constantly asked if we wanted the check and that if we don't finish our food we would have to pay. After I already told him we were still looking to order more. I did not approach management to tell them my concerns and my servers name is Arnold.

Food and service was good. We went for dinner. I’m not too picky with all you can eat KBBQ. However, I had to take off one star because the “Premium Chadol” (thinly sliced angus brisket) looked like it had freezer burn. And when cooking on the grill, it would disintegrate. (See photos). The texture of the cooked meat would be soggy and taste was mediocre. I always order chadol whenever I get KBBQ, so I know what is good chadol. The rest of the food we had was good, can’t complain.

This was our second visit to this place. I was not pleased with our first experience, but this visit was the definite deal-breaker for us. The hostess directed us to a table where the seats had visible hair and food crumbs. Before my children sat down, I pointed it out. She brushed it off using a menu, then placed that same menu on the table and walked away. This unhygienic handling was very disappointing. The situation worsened when I noticed servers cleaning tables and surfaces while wearing the same gloves they were using to serve food. This was, by far, the most unhygienic dining experience we have had. We were relieved that we ordered grilled items, knowing they would be cooked thoroughly. However, even our order was incorrect. The soup we received was not what we ordered, and several other items were also wrong. Overall, this experience was extremely disappointing, and we will not be returning.

Love going to wherever there is a Gen! It is seriously so good! Best BBQ in the middle part of the US! Our server was kind and attentive and the food was super fresh! The cooking pan was changed a total of 5 times (or more) during our 1.5 hour dining visit. Always recommend anybody and everybody to come get some KBBQ! Rice is complimentary and upon arrival, your sauces are placed on the table with your Banchan. Our banchan for the Monday evening was the sweet mashed potatoes, pickled onions, kimchi (Napa cabbage and radish and cucumbers) the scent does linger on your clothes after visiting so be sure to take a shower after haha •͈ᴗ•͈ Vincent took very good care of us. He always had a smile on his face and made sure we got food whenever we were running low on our plate. Very kind man he is! Service was stellar and so was the food! I will be coming again for SURE! ᕕ( ᐛ )ᕗ

One of the Greatest Restaurant in DFW. This place should definitely be in your must go list. If you are into live Barbecue with fresh proteins and meats, and vegetables then this is your place. Also to mention, they got great appetizers and snacks which will fill you up. Their Buffet menu (all you can eat) starts at $31.99 per person. The price still worth it because the experience you will get is so Amazing. The taste you gonna get is beyond Awesome. We went there 2 years ago and this time we definitely enjoyed this place. We definitely would be back for more. Here are some pictures and videos that you will find useful that we would like to share. There is a waiting list for this restaurant from 20 minutes to an hour.

Very disappointing experience at Gen Korean BBQ I had a really bad experience at Gen Korean BBQ. Our waitress was extremely slow and inattentive — we waited far too long for service, They brought our meat with no side and nothing on the table. Even after we spoke with the manager, nothing improved. They didn’t replace our burnt grill top, and instead kept putting fresh meat on the same dirty surface, which ruined the flavor and made the food inedible. On top of that, they were already out of salad by 7 PM — at an all-you-can-eat restaurant! That’s completely unacceptable and disappointing. The food, service, and overall management were far below expectations. Definitely not worth the money or the time.

Good food and fun atmosphere. Great for a family birthday celebration. Service was outstanding and so many choices.

I arrived with a group (12 in total) and although the table was empty and ready for us to be seated, we were forced to wait for over thirty minutes before we were allowed to be seated. Apparently, your meal here is timed. I wouldn't have any problems with that, except for the service slows down greatly after you've had a few rounds of food. If you are expected to finish eating in a timely manner, having frequent refills and not having to wait for 40 minutes for a specific meat to arrive to the table (which still has to be cooked) would make the timing situation must easier. Also, getting refunds when you have ordered spicy foods is imperative; not everyone can continue eating it without something to drink. Also, after a few rounds of food, we had to turn the grill off ourselves because the grill plate needed to be changed out by staff and subsequently, the food was burning. Again, if we are being timed for it meal, I would appreciate having attentive service during the entire time we are there eating. The manager looked very underwhelmed with even being present. I witnessed him making multiple annoyed/irritated expressions while he was holding the tablet up for people to make payments by credit card. He definitely did not give off a welcoming vibe and seemed to be mentally checked out. The food was good, although I cooked it myself, so I suppose I played a large part in that. Be sure to clarify upfront how you will be paying if you are part of a group. The manager told us that we could only split the check into 4 parts (so no individual payments, etc.) which was a bit more difficult since we had 12 in our group. Expect to have to pay each other back with cash, Venmo, etc. if you don't clarify upfront.

This place was absolutely great, we arrived on a busy Friday night and there was a line of people waiting so I assumed it would be good. We got seated fairly quickly and set up at our station with our sever arriving shortly after that super nice and friendly. The place was really big, blue lights on the tall sealing, gave it a really cool futuristic effect, the lights were dimmed but bright in the center of each cooking station. The menu had a LOT of options, and I even asked our waiter for some recommendations. Everything we ordered was absolutely delish. Several waiters came to our table to clean the pots and I was surprised how many times they we switch us the pans and stuff so it made me very happy because they kept it clean for us to continue using and the staff in general seemed to work very well in teams to make sure we were very well taken care of. They also had a huge drink menu with lots of fun things and even some non-alcoholic stuff which always is a win for me. I enjoyed the ambient, the food and staff, the prices were reasonable but honestly, even if it was pricey, it would be worth every penny. Will deff be adding this to one of my fav Korean BBQ places.

Went here for lunch as I was craving pork bulgogi and it didn't disappoint. The meats were exceptionally well-marinated. Ofc the standout for me was the spicy pork bulgogi, which was perfectly seasoned and delicious. Also the second fav was fish katsu. Additionally, we tried the Hawaiian bacon, spicy pork riblets, kfc chicken, deep fried mandu. Overall, the quality of the food was top-notch. The sides were all delicious. The only thing I wouldn't try again was the Hotteok which is Korean sweet pancake, just personal preference. Also the drink I ordered was meh so maybe would order something else next time! It didn't satisfy my sweet tooth. But yea definitely will go again whenever I'm craving Korean BBQ!

Overall, a good experience for Korean BBQ and would easily recommend. Ambiance is like any Korean BBQ place. Nothing too much to comment on here. It's not too loud to where you can't hear the others at your table, which is nice. Would recommend the premium option if you can. If you can't do premium, you will still easily enjoy the regular dinner menu (41 different items). My partner and I went on a Sunday night and it was decently crowded but we didn't wait for a table. Because of this, the service was probably slightly better than when it is more crowded. Our service, though, overall was good. We never had to wait an extensive amount of time for an order and items came to the table under 5 minutes. I was given wrong information on gluten with regard to the Banchan and unfortunately consumed gluten when I was allergic to it. Our server did eventually bring us an allergen menu, which was extremely helpful. If I was able to eat gluten, the experience would have easily been 5 stars but because of the allergy situation, it lacked.

I've been coming to this location for the past 5 years. Something(s) about this last visit were a bit lackluster. The wait time to be sat was shorter than usual, but it was a Monday night. We were sat right next to BOH/servers area. Overall we felt rushed and they were ready to get you out not even an hour into dinner (2 hr limit for the table). Mind you, I've seen it when the place is packed and it was not. The server did make a meat recommendation that was great. They no longer print your check or let you review, they just show a tablet with the total. I had to ask for a physical receipt. The young man clearing tables approached our table in the middle of dinner to ask if we were done with meat still cooking on the grill. At the end when we were finally done, he cleared the table speedy fast, spilling sauce on my phone. I will probably not be back.

You can't go wrong with AYCE Korean BBQ! The lunch menu is reasonable and for $19.99. That's a great price for a nice selection of meat such as brisket, steak, pork belly, chicken, etc. The service was great and wait time for the meats and all other items were reasonable. We love to get the soondobu and chap chae with the variety of meats. We always ask for the salad and extra side dishes. Overall, we are happy to find Gen in the area! Gen is located in the same shopping center as 99 Ranch Market, Kung Fu Tea, Daiso and Somisomi.

Pic of the booths and video of cooking the meat. Food is still great but they've gotten so popular that it's ALWAYS packed. Popular dinner times end up being 1-2 hour wait.

We were craving Korean BBQ and had planned to go to Gyu Kaku or another location but picked this one because of the Somisomi next door. It's in a huge complex with tons of other asian staples like 85 degree bakery, 99 Ranch, Somisomi and other milk tea and bingsu places. We put our name down with the guy working the tablet out front and headed over to the supermarket to play some claw machine games and browse while waiting for a table. We were seated on time and our waiter Daniel was super attentive! Every time a plate was empty it was picked up immediately and he would always come and ask if we needed anything else. The food at this location is on par with other Gen locations but the service is much better than other places I've been! My new favorite meat is the beef bully and kalbi. The premium steak was fine but came a bit too frozen for our liking and lacked any seasoning. We only had beef this time around and left super full! The lychee soju carafe we got was great too and the sides were delicious as always. My only complaint is that they seated us near the employee entrance and exit and every time someone would open the door there would be a super cold draft. Overall it's very reasonably priced and it does get pretty loud in there so not the best place for conversations and you will leave super smoky smelling but that's just part of the experience!

So we were in town for a meeting and my wife suggested this place. I must admit that I was a bit hesitant but agreed to go - I am very glad! So they have a single dinner price - it's sort of like an all-you-can-eat buffet, except that you order whatever you want from the menu and they bring it to your table. The appetizers came already prepared. The proteins that you order are brought to the table uncooked with onions. In the center of the table is a Korean bbq on which you cook your protein. There were many sauces that were brought to the table along with pickled cucumber, kimchi, Korean potato salad, pickled radish, and pickled onions. For appetizers we had two servings of deep fried Mandu - each serving has 6 pieces and they were very good, flavorful and prepared perfectly. We also tried a few pork riblets which were also wonderful - they were grilled in a honey bbq type glaze and were also great. Finally, we tried the Jap Chae which was also very good. There were about 6 other appetizers we could have tried that all looked great but we needed to save room for the main course. We started off with Beef Bulgogi and Spicy Pork Bulgogi. They were both full of flavor. I preferred the pork and my wife preferred the beef - but again, both were great! We also tried the Honey Soy Beef Belly which was quite tasty, especially when dipped in the honey type sauce (I don't know exactly what it was). Finally we tried the Chadol (Angus brisket sliced paper thin) which was good, but our least favorite of everything. There are 25 different proteins to choose from - have all of them or some of them! The rice was exactly like I prefer it - a bit sticky. Our server was wonderful. Since we had never been here, she explained how everything worked and made some recommendations - which were spot on. When a plate was empty it was whisked away. When a protein was cooked, the metal grill liner was immediately replaced with a clean one. Service was phenomenal. If there is one drawback, it's that because there is seating for probably 100 tables, it was fairly noisy - but they tell you that upfront, so I can't really complain. We will definitely come back when we're in town and are looking forward to the opening of the San Antonio location this year!

You can't use money to buy 1-star comments. If you're really concerned about the service or food here, read the 1-star comments. Today is a beautiful day in June 2024, I came here to enjoy the food, then I met this young waiter, he used his hand to throw our plate of food on the table the first time ( very loudly), I was calm and understanding about their busy day. but after that, he threw more times, I didn't understand why he had a problem with us alone, even though we tried to laugh with a distorted face, I couldn't swallow food because those behavior . food with a sense of humiliation, when an Asian person behaves like that towards an Asian person. When I tried to record some video , he became more gentle. When I forgot to record, he continued to throw. Please, don't judge Asian people for giving small tip, I will happily tip here over $30 every time I go out to eat with a family of only 3 people. If you are a manager or restaurant owner, please take service seriously, and re-educate your young, healthy, and beautiful employees, because you are opening a restaurant that is not self-service. I really hope the service industry Restaurants of Asian brands will develop more. And if you are a customer, please, use your money for a polite dining environment, don't tip anyone so you can't eat happily and are disrespected.

Super disappointing that Gen takes advantage of it's customers by raising lunch prices just because Wednesday is a "holiday" Juneteenth. So greedy, you would make more money by rewarding customers that come in rather than taking advantage of the extra customer count to boost sales for a quick gain. Success is a marathon, not a sprint. Return guests are the key to success, you just lost a few.

I love this place. 2nd time here and if it was a lot closer to where I live, I would be eating here more often. We were here for Mother's Day weekend and although it was crowded, we were seated pretty quick. Great service and the vibes is cool with blue lights. Two negative things to say is that parking is really bad and you will smell like BBQ after eating until you shower.

Stumbled on this place after going to another location that was charging an exorbitant fee for the all you can eat barbecue. It was a weekend, so the wait for a table of 2 was a little long, about 30 minutes or so, but once we were seated, we were immediately attended to. They have a good selection of meats, and kept the refills coming upon request! Our absolute favorite was the spicy pork bulgogi, but other items were solid too. I'm going to go back and take my family, and I can't wait.

The meat was too much fat and quality of the meat has gone down. It used to be to my favorite K-BBQ. Services was great

Food is ok. The banchans were "meh." I've had better variety of food and banchan at other Korean BBQ restaurants. However, the service made up for the "ok" food. The ambiance is very modern which is an eye catcher for those who are walking by.

Gen is a weekly ritual for me. I've been to plenty of other AYCE KBBQ, but always end up going back to Gen. The price is unbeatable and they don't charge kids 4 and under. Just a heads up, there's always a wait on the weekend. So we usually go to the market or bakery in the same strip while waiting for our turn. Service here has never been bad. They're fast, efficient, and friendly. I have not met one bad server here. It does get a little hectic for them so if you need your grill change, just ask them. The ambiance is super modern. It does get pretty loud during rush hour, but it doesn't bother me. My favorite meat to get here is pork cheeks, intestines, galbi, and their beef belly. Pretty much the only reason why I keep on returning. Their intestines taste super clean. I wish they had egg soufflé and corn cheese. If they did, I'll be coming here twice a week then! The banchan is unlimited so don't feel shy to ask for more! If you haven't been, go! Food: 4/5 Service: 4/5 Ambiance: 5/5

Love this place. We have been making it our Sunday lunch tradition. Lots of fresh delicious side, meats and veggies all tasted fresh. Servers are outstanding. They have it down to a science. Galbi beef ribs, GEN steak and pork belly are a few of our favorites. Make sure to ask for radish wraps and their salad (lettuce with dressing). They also have spicy and sweet dipping sauces.

Compared to the Gen's in AZ, Texas has ALOT more options for meat! I ended up paying for the premium ($50), but was able to get quality meats and even pitchers of beer + assorted alcohol drinks. I wish AZ had this same approach for Gen, it would do even more well out there.. Stayed for the usual 2 hours and got my money's worth. If you are in the area, I HIGHLY recommend coming to this location!

This places is amazing, if you know how to grill this si even better! They have all different kinds of food and options for everyone. 10/10

Keila is THE BEST server hands down. She never fails when it comes to customer service and having a great attitude.I will ALWAYS request to be in her section. Also, met Tin who I recognized from another restaurant and he was kind as well. He was very welcoming and informative about the business in his short time there. Customer service is high on the list for me Revisiting a place & they never fail. Then the meat is unmatched. It's always fresh. I enjoy visiting during my the day bc the wait at night or the weekend can easily be an hour and I totally understand why.

Overall rating a 4.5/5. I haven't been to GEN in years ever since all the other kbbq places opened in the area. I used to work here back in 2017, but never once really came back after leaving. GEN is not one of my go to's, but I decided to go here because it was my friend's birthday and he has never had kbbq before. I feel like GEN is a great place to start for someone who usually does not eat Asian foods. Food (4/5): We've tried almost everything on the menu. There were a lot of new things on the menu that I have never seen before. Every thing was good, but some things were never delivered which is fine because in the end, we ended up still getting full. All the meats I ordered were good, but nothing too crazy-Galbi is still great as I remembered. Just meets the minimum standards. Service (5/5): Our server was Cindy, she was so sweet and helpful. Very direct and on top of it. I'm glad she was our server because many servers at AYCE places aren't usually that great. She never once got overwhelmed and provided excellent and upkept service. She provided us lots of foods and cute a birthday chant as well as dessert for my friend. If I were ever to go back, I would love to have her take care of us again as she radiates good and positive vibes. Ambiance (3.9/5): It's a cool, hip, night club vibe KBBQ place. Very loud and casual vibes. The thing I'm not really fond of is that the tables are very close to each other and both parties next to us had a difficult time getting in and out as well as the grill vent, it has never really worked that well and still doesn't, but it's okay. Just remember, your clothes will smell. Thank you Cindy! Your service was so great that it made me forget all the bad memories I previously had with GEN.

Awesome food and service, the meats came out fast despite the long line and amount of people inside. Meat was fresh and grill was changed very often. Ralph was a great host and made sure we were all very comfortable.

This was our first time experiencing Korean BBQ. We felt very underwhelmed in taste and overwhelmed with the ordering process. Our server didn't help us much in explaining how the process worked or provide tips for cooking, given they knew that it was our first time. It seemed like maybe our grill was not getting hot enough, because everything took insanely long to cook. The pricing felt a bit steep for what it was. The food was okay, but not out of the world amazing. Due to poor service and mediocre food, we likely won't come back. But the restaurant is clean, and if you're well-versed in Korean BBQ you may have a better experience.

Food here is good & menu is extensive with meat selection & sides! Every time I've come the service is quick & attentive I have no complaints. I don't like coming here because it's always extremely packed & hard to have conversations with people at your table because it's so loud. Wait times are always at least 1 hour or more that's how packed it gets. Definitely recommend coming here for lunch but avoid dinner unless you arrive really early.

Quality of food and service was on par with the price. We went for an early dinner with 2 young kids with a friend who was visiting from out of town. The inside is darker without it being hard to see. The vents are working hard so you don't smell TOO bad of meat when you step out. We love ordering their jjigaes and the servers come often to change the grill pans as well.

Love coming here. You get your bang for your buck for sure. This place gets crazy busy so I definitely suggest getting reservations. The meat is a good quality, I only wish the pork belly was thinner. It's a super thick slice. Staff was good about changing out our cooking surface (it'll start to burn and char if you order a meat that is marinated in a sauce). We ordered multiple rounds of food and it made it to our table very quickly. The service has definitely improved since the first time I came here. The grilled meat aroma of this place is fantastic. It's very fancy looking and well kept. The lighting is pretty dim, so it's fairly dark inside. Makes a good environment for multiple occasions, including dates.

Good service usually! Had a grumpy dude as a server the other day but every single other visit great food and great atmosphere.

Food is getting worse. Service is bad. Selection is small. King Chinese Buffet is $18 with crabs and shrimp with better service. We were not even offered to refill water the entire time. Waiter keeps disappearing. Didn't see him for 30 minutes. He came back to ask us if we're ready for a check. Unbelievable.

One of the best all your can eat BBQ. The unlimited selection of food included is phenomenal. The service is very good. I probably would say my favorite is the Kalbi. I would go primarily for this with a bunch of starters. Value is excellent, location is good and the ambiance is just fine.

My favorite Korean BBQ! Simply the best. I love to get soju or a cocktail and dive in. The Mandu is delightful and I've enjoyed every meat I've tried.

My visit to Gen Korean BBQ House was an absolute delight! The all-you-can-eat Korean BBQ experience offered a wide array of delectable options, but the star of the show was undoubtedly the Galbi - tender, flavorful, and simply the best. The succulence of the meat and the overall grilling experience surpassed expectations. Additionally, the Japjae was a delightful surprise, adding another layer of deliciousness to the feast. Gen Korean BBQ House is a must-visit for anyone craving an exceptional Korean BBQ adventure.

This restaurant coming in seems quite popular considering how packed it was, but it was worth the wait. The place us very moderistic and the food was nice and crisp. Everything was fresh and there was a nice variety of dishes to choose from, all of which were delicious. I would definitely recomend this place to anyone looking for some fresh korean cuisine.

Love Gens! Great food too far tho wish they had a closer one........................................ I've only been once

We came here for a birthday dinner. We were promptly greeted and seated right away for a party of 3. Our server was friendly and efficient in taking our order. From what was ordered the standouts were the beef bulgogi, chadol, thinly sliced pork belly, cheese katsu, jap chae and hotteok. Tip: don't eat all the rice so you don't get full so fast! We order salad and wrap our meats or rice paper. There were a couple timing issues in getting our orders then we received things we didn't even order. Overall, KBBQ is always a great time with friends and service was friendly.

All you can eat Korean BBQ and banchan!! You get 2 hours at a flat rate. Alcoholic drinks are an additional charge but it's such a great experience here. As soon as you're seated, a server comes and gets your meal and drink order and the food starts coming! There are hot dishes on the menu if you don't want to grill. From the outside you wouldn't expect the restaurant to be as massive as it is. The restaurant is very modern with cool tones. I highly recommend you don't come on the weekends it's way too busy but it's great for family and friends gathering!

Good selection for the price but sides were small and grill did not heat well. The meat did not cook well because the fire was not strong enough. Ive been to many kbbqs and this one definitely has a huge selection of meat options for sure. The unique ones we liked were the large intestine, the shrimp and short ribs. The chadol was not good quality and with pork belly jt was difficult to get a nice sear with the grill. I would recommend as a local spot but not my favorite.

Appointment: this place needs appointment. We went around 4:30pm on a Sunday and scanned their waitlist QR code and it shows how many groups of people are ahead of us. The wait time for us was about 30 mins. We were seated immediately after we show our turn is up. Services: The services were great. The waitress made sure that we always have food. Time limit: 2 hours. When it is about time, I received a survey on text message. Food: kimchi is more salty and spicy than I expected. The sweet mashed potato tastes great. The only con is that it does not have much vegetables. We ordered a plate of vegetables, it comes with zucchini, red and green peppers but it does not have lettuces.

DO NOT WASTE YOUR MONEY OR TIME!!!!! We should have left as soon as we walked in. The issues began with the hostess. And only got worse. 1) Hostess attempted to seat us at a dirty table covered with dirty dishes. We demanded a cleaned table. 2) Volume of music is excessive and eliminates all possible conversation at the table without yelling. 3) Service was slow and didn't improve. 4) We ordered our food. The meat was rank, tough, and tasted disgusting! Banchan was horrible!! 5) They didn't have any rice. (How can an Asian restaurant run out of rice?!?!? SERIOUSLY!!!) We left the food and will never return!!!

Damaris is RUDE. This isn't an exaggeration by any means. She treated our group disgustingly. And she honestly needs to be fired.. From the second we got there, she was short, didn't explain anything, and had a temper anytime we couldnt hear her. Rolling her eyes. We ordered soju and in the first 20 minutes of us sitting there, no altercation, she goes "Can you make room??!!!!!" With an attitude. We go "oh sorry". And we proceed to make the room that was already there. My group and I are all servers, and are always very polite when we go out, and tipped well regardless of her attitude. But she was barking and yelling at us the entire time. Telling us to "HOLD ON!!!!!!!!!!" when we asked if we could order. Sorry, but I don't think us trying to flag you down while we waited 30 minutes for sauce and had to ask again means you get to yell at us. Dripping oil all over the table when changing the grates, oil into our drinks. Spilled water all over my boyfriends food when he was eating. Literally saw the water spilling on my boyfriend, stopped, and then proceeded to dump even more water on PURPOSE. Yup ON PURPOSE!!! Ice and water on the table, my boyfriend, and all over his plate. It was CRAZY. we still said "please" and "thank you", stacked our plates after getting yelled at and water spilled all over the table. Why were we giving her good service lolol Only reason we didn't call for a manager is because we didn't want to cause a scene.

I love that Gen's always has the same quality of food no matter whether I'm in DFW, Vegas, California, etc and this place is no difference. Pricing now here is $30.99 per person for dinner which is around the average pricing for KBBQ now it seems. Besides the food, this place is always harder to visit because of the traffic this location drums up. If you were to visit on a weekend, you should expect to wait 30mins + for a table. Fortunately this plaza is full of stuff to do. Because of the traffic, I never get the service as good as their Frisco location. The tables, seats, and checks all feel extra oily and I can't get comfortable here. Because of how rushed the servers are, we always have larger gaps between orders and forgotten orders. The servers and bus boys starting packing the tables prior to me leaving the table and they were really rough with the plates and the grill, splattering some on the table. I have no complaints on the food. My favorite definitely was their beef belly. I would pass on the calamari steak. Come for the food as long as you can stand the service and wait.

Service is way too slow , when I mean slow it took 10 minutes to receive our first round of food . After that we ordered another round and it was another 10 minutes waiting. By then we were done and ready to go , I asked for the check and it took another 10 minutes for it to, then when he finally took the check we waited an additional 10 minutes for him to come back with the receipt , btw this is my second time here and first time was just as slow, it wasn't even that busy !!

Came here for a group birthday dinner and heard this place was pretty decent for Korean bbq. We had a reservation, but still had to end up waiting for a while longer. With all you can eat kbbq we definitely ordered a lot and stuffed our stomachs. Like any kbbq there is Plenty of meat choices to choose from. Unfortunately, I did have stomach problems after eating here, which wasn't good. Service was okay, it was hard trying to reach our server to refill our drinks. Place was packed on a Saturday night.

Finally made it out here. Dinner is $30 for 2 hour limit. The wait is always LONG on the weekends from all the people standing outside. On a early weeknight (6 ish) there was no wait but it started to get busy. Not a huge Korean bbq person but it was good to me. We tried a decent amount on the menu but some things we didn't even attempt to order like the bacon and some pork dishes. First time having pork bulgogi though. I like the beef better. Some of the steak cuts took a long time to cook since it was thick. The brisket was very thin and almost shredded. We probably ordered the galbi the most. The best thing was probably the hotteok, korean sweet pancake dessert that I had for the first time. Save room to try it! Note that it has nuts. I was curious to know what veggies were included in the appetizers since that wasn't clear. The popcorn chicken was ok.. i probably would skip it. wish i had more room to try the jap chae. They were pretty attentive about coming back and taking our order and changing out the grills. Would come back again but don't think it's worth waiting in those long weekend lines!!

Gen all you can eat is $29.99 per person on the weekends. That is such a good deal with all the delicious options. It comes with unlimited sides like salad, kimchi, etc. You can also get starters that is included with the AYCE. Don't forget to ask for the soy bean dipping sauce. They have alcohol, soda beverages, and corn tea. We went right at 11:am when it opened today (Sunday), and there was a line already. We were seated within a few minutes. Sides were already on the table ready for you. The hostess did ask us to download the app for the menu which is in front of the hostess stand or you can ask for a menu. You get to choose up to 6 meat options at once. Our server was fast and attentive. He came to change our grill twice to make sure we had a clean grill to cook with. The meats were top notch. So fresh and marinated nicely. It is chilly inside, so bring a jacket. They also play top 40 hit songs. Gen is our go to every time we are in town.

Not good quality meat. The atmosphere feels chaotic. The service is average at best. Not a place I would come unless my friends wants to eat here

This is how much food they give you at a time. Horrible. The service is so slow. Worst AYCE Korean bbq place in Dallas. And we were the only Korean people in a Korean BBQ restaurant. That's a red flag. Go to Omi or manna. This place deserves zero stars.

I have come here many times and not once was charged an extra 5.00 per appetizer. As I was ordering 4 of them while waiting for a table the barkeep kindly told me there would be this fee for each appetizer. I likely will never be back. When you are waiting 45 min for a table and your party is drinking, you should not be up charged for food. The food is good and servers very nice, but I will no longer drive 35 plus minutes to eat here.

My daughter and I who's 3 1/2 love coming here for lunch and enjoy the lunch prices at that! Service is always fast and sufficient! I appreciate how often they change the grill so it doesn't get so smoky !

The food was good, and the service in this recent experience wasn't great but still enjoyable. The ambience is pretty loud, but not much you can do. It's a popular and good place that definitely won't disappoint if you're thinking of going.

This place was a must do experience! After a spa day, we stopped here. The drinks were amazing! The food was great. Order the marinated items.... They are much better then the plain steak and chicken items. Go hungry. The only option is the all you can eat

What a fantastic way to spend an evening out to dinner with friends or family! Good for all ages! The lighting catches your eye as you enter the restaurant with its blue/ purple neon hues throughout. The booths are large and fit 8 easily, while they can push tables together for a larger group. Our waitress was helpful and gave us her favorites in the menu, which happened to be the exact same as a friend of mine had suggested , so we went with that. We had the beef short ribs the beef bulgogi, also the honey chicken and the shrimp. Everything was good, but I would pass on the shrimp next time. It comes with several small sides. My favorite was the Kimchi and of course the sticky rice. All of wich are all you can eat. I can't wait to go back and take my daughters or go with friends! Either way... I will be back soon!