Carla M.
Yelp
Yesterday, my family and I had an absolutely incredible experience at GEN Korean BBQ in Frisco! We had won a silent auction for the Premier Experience for four, and we were so excited to try it out. From start to finish, everything exceeded our expectations!
First, huge kudos to Reginal Manager Joe, who went above and beyond to fit us in on Valentine's Day, one of the busiest nights of the year, within just a few hours of our request. When we arrived, we were greeted like VIPs, the host knew our name and was clearly expecting us, which made us feel extra special. The restaurant was packed, yet we were seated immediately and received top-notch service throughout the night.
Our server was fantastic, explaining the menu in detail and offering great recommendations. They were incredibly attentive, ensuring we never had to ask for water or dipping sauces. Since we wanted to try a variety of meats, they guided us to some of the best options on the menu. We especially loved the Wagyu and Beef Long Rib, though the Hawaiian Bacon and Beef Short Ribs were just as amazing. Most impressively, our server was aware of a shellfish allergy in our group and quickly swapped out cooking utensils and changed the grill after shrimp were prepared, this level of care was truly appreciated!
The manager on duty also made several visits to our table, checking in and offering more delicious recommendations, all of which we loved. The entire team made us feel so welcome that we can't wait to come back!
GEN Korean BBQ in Frisco delivered an exceptional dining experience, combining outstanding service, incredible food, and a warm, welcoming atmosphere. If you're looking for a memorable meal with top-tier service, this is the place to go. We'll definitely be returning soon!