Gen Korean BBQ House

Food: 9 /10 (hits & misses) Service: 8/10 (wonderful servers, but short-staffed) Atmo: 10/10 (clean, fun music, good grills) Second time here and enjoyed it just as much. Still wished the servers had smaller sections so we saw them more often, but that's not the servers' fault. Ours was friendly, helpful, and full of smiles. Had to have swapped our grill top at least 5-6 times. We also had clutch floor assists when she was busy on the other side of the restaurant. Both times we asked the servers for recommendations, they were the best dishes. The bottomless drinks were a contention bc the servers are stretched too thin. They need a full time water, drink, and busser position to cover this, IMO. I really loved the meat flavors, two biggest highlights being the soy honey beef belly & the beef Bulgogi. Definitely avoid the KFC, fish katsu, breaded shrimp. Overall, it's fun and worth it. Just set your expectations knowing the staffing doesn't allow the attentiveness you'd prefer. Compensate by ordering more at a time and communicating if you'll be extra thirsty. I think I'll try asking for a pitcher of water.

I don’t care what the other bad reviews say please check this place out! This is my favorite restaurant in Oregon! The service is ALWAYS ON POINT and consistent!! They always treat you like family!! I wish everyone at this restaurant gets a raise because you guys are amazing and you make the hour drive well worth it! To all the bad reviews please try this place again. Don’t have attitude with the server and be patient if it’s packed because the servers work as fast as they can! Love you GEN

I felt disappointed because many items were sold out. The staff were nice, but unfortunately, I can’t leave a good review. I couldn’t eat any of the things I wanted. I guess it’s understandable since it’s cheap, but I probably won’t go again. I’ve been to the Las Vegas location, which had a wide variety and was really good, so this was disappointing. I understand now why the rating is low..

Great food and service on a hot July Tuesday afternoon. Cedric was very helpful and checked on us often to order more or switch out the grill, even though he was very busy. The atmosphere and decor could use work, and it was stuffy and inadequately cooled (air conditioning on a hot day with gas grills), so that made the experience less ideal. Restrooms were clean, though. I tried the premium menu so that you don't have to--it was worth it if you are a carnivore and can eat that much meat in 2 hours. We (party of 6) were done in a little over an hour. Too pricey for a regular visit. I'd definitely come back under the right circumstances.

so good. very yummy. but gota wait a bit for the next round of meat. so sometimes u mite be sitting there for a bit waiting for them to come get u ur next round of meat. i kinda wish they come check more often so we can eat. insted of waiting. other then that was good stuff.

We always love coming here. They have many great servers, our favorite server is Sarah. This time around we had Hannah and the manager helping us out as well. They were both so nice and attentive. Honorable mention to Ahna, I think they were busy at the time we showed up and she stepped in to make sure we got seated as soon as possible. It was quite busy at this time and the portions of thinly sliced beef were an insane! I almost didn’t have room for dessert but I could never pass up their macaroon ice cream sandwiches! Thank you gen team

We ordered the premium because of one specific item. We were not told that they were out until we tried to order the item 3 times during our ayce. If we knew the item was out, we would not have gotten the premium for $20 more per person. Our server was very sweet but the overall service was slow and the meat quality was not better than comparable ayce kbbq.

Great options, meat portions come in small batches which is more palatable to consume. Depending on type of meat flavor is just right. I like how the grill was changed actively by staff which contributes to great tasting food.