Generator Amsterdam

The hostel is generally good and, under different circumstances, I would have rated it much higher. Unfortunately, the experience was completely ruined by the staff’s lack of communication and poor attitude. Upon arrival, we asked about parking and were clearly told it cost €38 for 24 hours. We arrived at 2 pm for check-in, so naturally we understood that 24 hours meant until 2 pm the following day. Based on that information, we paid for the parking and planned our next day accordingly. However, during check-out the next morning, a receptionist asked if we were removing the car. I explained that we had paid for 24 hours and would take it out around 2 pm, after returning from a tour we had already booked. She responded very rudely, stating that parking was only until 12 pm, completely contradicting what her colleague had told us the day before. She refused to listen or show any understanding of the situation. As a result of this poor handling, one of us had to return early to remove the car by noon and missed the tour entirely. This could have been avoided with proper communication and basic empathy. We used to stay at Generator often and recommend it to others, but after this experience, we will not be returning.

I have very mixed feelings about this hostel. The hostel was very clean,the bathroom and especially the showers were great. It’s located inside of a beautiful park and very close to tram station which made it very easy to travel in the city. However, it felt a bit cash graby. I stay in hostels all the time and I’ve never paid for storage when I have a reservation before this hostel. We had to pay 7 euros for them to keep our luggage for 6 hours before check in. If you need to wait more than 6 hours, you have to pay more. You generally pay to rent towels so that’s fine but 7 euros for the tiniest towel? It’s expensive. We stayed in a 6 bunk bed female room and there wasn’t enough room for all of us to get dressed, walk around and even to stand at the same time. Not enough hangers in the room or in the bathroom. So the room felt very crammed. Lobby was understandably a bit noisy since there is a cafe/bar but rooms were pretty quiet. I don’t know if I’ll stay here again in the future, but overall it was an okay experience.

Good experience and gentle staff, the rooms aren’t big, but comfortable for what they cost. The beds are triple and climb them is a little complicated in the dark, however, the mattresses and blankets are warm for a -3°C climate, very cozy! The Auditorium and common spaces are amazing, nice sofas to chill and socialize. Moreover, the park in front of the hostel is incredibly beautiful, Overall 9/10 experience.

Do not stay at generator If you want to stay in a clean, fair-priced and pleasant place. Bacause if you buy from web-site you will probably pay double price. Despite paying €36 for a night, I stayed in a terrible room for a week. When I asked for the price differences between guests, the hostel's response to my issues was bull-headed and insensitive. Do not stay at Generator if you are looking for polite and helpful staff who can organise your booking correctly. Staff often took a nonchalant approach to difficulties during my stay. Rooms are dirty and narrow and no space for your stuffs. The hostel had no kitchen, so I bought food outside to avoid their over-inflated food prices. And also you have to pay for €1 even a hot water. Breakfast is literally disappointing and €8. The hostel charged for the even the most basic resources such as towels, soap and laundry facilities. I payed 8 euros to wash and dry my clothes, and saw that my clothes came out of the drier soggy. And I found them to still have the unpleasant scent of body odour.

Fine for one night. Stayed in one of the pods which was a quirky experience- however, they were quite loud and let a lot of light bleed in from the room surrounding them. This meant it was hard to get a good nights sleep. Service from the staff I interacted with was excellent.

Very disappointing. The bar/restaurant in the lobby is quite nice but it's the only place where you can sit and relax with friends. The hostel is advertised as having a "nightclub" which just seems to be a small bar downstairs (and it was closed when I was there), as well as a lounge, which has 3 couches max. For that price it's really underwhelming. The rooms aren't too bad, but no towels included and we had to make our bed ourselves which I've never seen before. In terms of location, it's quite far from the city center of Amsterdam but it's in a park which is really nice for morning runs or walks.

I stayed at this Amsterdam hostel for a night and the location is quite convenient. The main reason to choose this hostel was becuase have elevator something very difficult to find in hostels in the city or next to Dam Square. Is close to the bus and train stations, making it easy to get around the city. The hostel offers a range of amenities, including a coffee place, auditorium, and bar, which added to its appeal. I opted for a family room with a private bathroom, which suited my needs for a short stay. The beds were decent, and overall, the room was a good choice for a one-night stay. One thing to note is that towels are not included and need to be rented for an additional fee. Also no early check so you need to pay for the lockers if you want to leave your luggage and explore the city. However for 15$ you can add late check out and that was a plus. Unfortunately, the quality of the towels was pretty low. Despite this, the hostel's location and amenities make it a solid option for travelers. Just be aware of the extra cost and quality of the towels.

A tram or metro ride to the city but it is worth it to stay at the Generator. The staff were lovely and super friendly. The rooms immaculate and I like the idea of having a dedicated lockable draw under the bed to store your clothes etc. My only issue was the triple bunk beds as I would not be able to climb due to a medical condition. However, the staff were brilliant and were more than helpful in changing my bed to ensure I had a bottom one. I've stayed here a few times and it is always my hostel if choice in Amsterdam

Generator was the perfect solution for our party of five European trip. Being in Amsterdam for New Year's Eve, all of the hotels were outrageously expensive, but the six person private suite was reasonably priced and perfectly met our needs. Somehow they keep it lively in the common areas and quiet in the sleeping areas. The staff are super friendly ... from the front desk crew to the cleaning folks to the bar staff. Tati and Luna have been especially helpful! If we are lucky enough to return to Amsterdam, we will definitely stay at generator again.

Great hostel to stay at for three nights, stayed in a women's only room and felt safe and comfortable. Room was quiet for the most part. Very pricey but took what we could get in Amsterdam.

Where do I begin? They nickel and dime you for everything. Snacks are expensive, have to buy towels, etc. Laundry is a joke. The chef is never in and the time they serve food is not as advertised. Cannot bring food to rooms. Our room was the size of a jail cell for 4 people. Shower didn't drain. My first and last experience ever with the Generator. I have no clue why this place has so many good reviews. If you're considering booking, look into other accommodations.

Free breakfast is always a plus! Some roommates can be loud since it's like a cramped dormitory. But otherwise it's in a nice location and has good amenities.

Nice atmosphere, great staff and good location close to downtown. Five star review - what else?! :-)

The Generator is the best hostel to stay at in Amsterdam! Clean and decently sized rooms, great location, and a cool atmosphere. The staff is also friendly and helpful, especially Nora!

Best generator I've stayed at. Took a long time to check in either because they only had 2 people working or their system was slow. Maids come in banging very loud in the room early in the morning but at least that means that it is clean and after weeks in generator hostels this is the first place I've seen clean the rooms. For $70 a night it's nearly worth the money, for double that you could get a hotel alone but then again you're paying double the price.

This is definitely a five star hostel. We paid just under 200 bucks for a private room. (It's kind of expensive) That is the price per a night. Pros: -It's fully air conditioned. -wifi is fast - a lot of place to lounge - a private Mac computer in the first floor lounge area - bike rentals - when you walk out of the back door you are literally standing in a beautiful park. - modern decor Cons (really only one con): -the hostel's doors are open 24/7. You don't even need a key to enter the hostel. That's kind of unsafe in my opinion. Overall, this is more like a hotel than a hostel. It's clean and inviting. I highly recommend it for anyone staying in Amsterdam, Netherlands.

Was sad I only got to stay here one night, but this hostel is great! Modern and lively bar, bed was super comfortable and great size for me (6'5). Breakfast was also amazing, the only downside is it's a bit away from the center of amsterdam. But worth it for the nice luxury feel.

Truly an awful experience staying here. I urge, no BEG, you to take your money elsewhere. I'm convinced that all the positive reviews are bots. First of all, it is an expensive hostel that will end up charging you more per night than what is initially stated. Half, if not more, of the amenities that were offered on the website were either closed or out of service during my stay. The staff is very unfriendly and unwelcoming too. Most of them had an attitude every time I would ask a question. The place charges for EVERY SINGLE tiny little thing. It is quite far away from the central part of town too so don't expect to be close to any restaurants or shops. The park that surrounds it is nice, but you are better off visiting it in your own time. Nothing special about staying next to it. Lastly, the room was not clean when I arrived in it! There was dust all around the room and I'm hardly convinced that the bedding was even washed. I got athletes foot from using the shower in my room with bare feet (I am willing to take part of the blame for this), but it makes me believe the shower wasn't even touched in terms of cleaning. I very badly wish I could leave 0 stars. Go elsewhere

When your first stay at Generator is good, you have to try it again. So that's what I did. Except, this time, I brought a friend with me. As a part of a 3-week backpacking trip, we started our trip in Amsterdam and Generator was our hostel to be. Although this hostel is a bit out of city center, it is really close stops of several tramlines so getting to the city center is not difficult. It is located next to a beautiful park area and there are a handful of restaurants within a 10 minute walk. The interior of the hostel was modern, warm, and charming.. They have a good café which was our place to be for morning coffee or breakfast. We reserved beds in a room of 4 and our stay was comfortable. We were not bothered by any noise from outside the room. Our room was clean and roommates were friendly. The storage boxed under the bed were life savers. It was nice to pack things away and not worry about taking up too much space in our small room. Each bed had its own wall outlet and light, making it easy to charge your phone or read something in the middle of the night. At the hostel, there is a bar/club where you can get drinks and listen to some music.Since it is a bit further out of the center, if you wanted to hang out and meet people, you could easily do that at this hostel. Lots of people were socializing. Overall, this was a great start to our trip and we had a comfortable stay!

This place spoiled me as my first hostel experience. I was backpacking Europe and spent 2.5 weeks in Amsterdam, bouncing around to different neighborhoods/living situations. My last couple days in Amsterdam, I spent at Generator and they were pretty awesome. Good food on-site, with bar and dance club in the basement (yes, I was confused too, but it's actually hoppin in there on the weekends!). I stayed in a 4-bed room with 3 strangers and had no issues, plus the beds were SUPER comfortable. Also, the neighborhood it's in, Amsterdam Oost, I found to be my favorite hood for its diversity, grit, and good food. 1 star off because the staff was accommodating but not really welcoming, but by the end of my trip I started to feel that's how the people are generally in Amsterdam. Also, the place is not really walkable to anything, but if you get a bike you are on top of the world.

Last year during my summer vacation I spent a few days over the weekend in Amsterdam. It was the 2nd time I had stayed in the area near Oosterpark, and the 1st time I stayed at The Generator hostel. It's an absolutely beautiful, serene place. The hostel is a very large, spacious building. It's well staffed with great people, has an excellent small restaurant, very clean, and very well priced. So of course this year, this summer, I went there again. And I wasn't disappointed. Lots of friendly people there to meet, fellow travelers. Except late night before I was to leave the next day the worst thing possible happened. I left my iPhone accidentally unattended and someone took it. It was my work phone, too, very secure, and it contained all my travel documents. I was going to be in a bit of trouble from my job. It was the kind of stupid thing that could ruin the whole trip. It was late and most of the hostel was closed. I told one of the staff what happened. They did their very best to help me. They called the police who arrived quite quickly. I never expected to be helped, but I was wrong. I gave the police the "Find my phone" information where we could see in real time with their laptops where it was. The Amsterdam police was able to locate the person who took it, but when the guy saw the police he tossed the phone into a trash can. The police did the "Ring phone" thing and heard it. Not long after they returned and gave me my phone back. It was like a miracle, and would never have happened if the staff hadn't been so wonderful, and police, too. It's kind of a scam where some people steal phones, then when somebody calls it they answer and say they bought it for 100€ and then ask for that amount as a ransom to get it back. In any case, as a hostel The Generator gets 5 stars from me in all categories, especially the kindness and helpfulness of the staff. I'm planning to go there again next summer.

Not really walkable to the main canal zone, but an easy tram ride (and right next to Oosterpark, which is beautiful). Generator is a high-end hostel, which is to say that it is new, with a hip design and layout, and has plenty of private rooms if you're willing to pay a little more. Our private room looked out over Oosterpark, and had huge floor to ceiling windows that made it feel a lot bigger than it was. The room itself was small, but clean and functional, and the hostel has a ton of great common areas (both loud and quiet) to hang out in if you need a break from walking around the city. If the word "hostel" turns you off because you're thinking about sketchy backpacker losing, this isn't it, this is much closer to a hip hotel than anything else.

As a local it can be a nice place to work. Trying out the food as a burger lover is a must. While working n eating something was crunchy and a little burned. First i didnt pay attention too much because of concentrating on work. But there was something wrong so i inspected the burger and there was a very thick burnt crust on it. The thing is it can happen, but this was so clearly burnt that the chef had to know but still presented that. That kind of attitude makes that this was the last time coming here. What a shame. I didnt feel quite ok afterwards. Good thing was they offered something else but my appetite and taste were gone.

Went on a trip to Amsterdam, Paris, and London and this was the accommodation for my time in Amsterdam. This was the first hostel I had ever stayed at and it definitely set the bar high. It was by far the most comfortable place we stayed at. The rooms had great AC (which was wonderful considering Amsterdam is cooler than London and our London hostel lacked AC). Also, the rooms are very small, but very comfortable. The bed was so cozy with crisp white linens and a down alternative blanket. I've stayed in way nice hotels with less comfortable beds. This was like staying in my own bed at home, it was so nice!! Plus there are USB charging ports and little lamps built into the headboards of each bed. This place had a very cool feel with a bar and a cafe inside it, but was also very safe with key cards required to get into the hallway and the room. Only downside is the distance from the city center. It's about a 15min tram or uber ride away from the city center.

No complaints about this place. Almost too comfortable! Super clean, felt like a hotel more than a hostel. Friendly staff, great food at the cafe, close to a beautiful park, public transport, grocery store, and restaurants. Best hostel experience I've had ever.

Really loved this hostel! Modern decoration, a lot of different spaces to be hanging around. Bike rental, very good breakfast and a very centric location. Still be cautious and hide your valuables when you sleep or use a strong lock

Facilities were more than great, everything was so clean and tidy but, the staff were not that helping when it comes to a tourist who has no idea how everything works there, it was my first visiting amsterdam and I didnt find that much of a help there and the location was kind of away from most of what you really want to see. But also theres a great park and you can enjoy that but considering I had no luxury of time so it was a burden having to go all the way to the center of the city.

Let me first say, I was excited to stay in this hostel because of the reviews but none of them seemed to be accurate as I am leaving today from staying here. This place is nice to say the least. The beds were comfy. However, we began our stay as we walked to our room, open the door and it was not cleaned. The beds werent made and there were towels everywhere. Clearly the room wasn't actually ready for us. This hostel is also a scam. You have to pay for everything - towels (they were 5 euro...) fruit!!, black coffee was not complimentary, we had to pay them to watch our bags on our last day, hand soap and other soaps cost money, breakfast was expensive and not enough food. only few workers seemed to be friendly and helpful which was a disappointment. This hostel cost me the same amount of money as a nice hotel in amsterdam and I wish I chose a hotel over this because this place was not worth the money I paid.