Generator Madrid

Great hostel! Very clean and friendly staff. The restaurant inside is great and Rushyl is a lovely server. Definitely recommend. Also located within walking distance of many main sights within Madrid. Felt very secure as well with safe options for storing belongings.

Great location, wish there had been more showers/accessible restrooms and maybe curtains on the beds. I happened to go while there were groups staying at the hostel, which meant that the typical breakfast was limited, but Queenie was amazing and brought me anything that wasn’t set out for the groups. Renalyn and Jenny were also amazing, everyone who worked here was fantastic.

Good and quick service. They are very accommodating and very nice. Location is very amable, ambience is very clean and the lights are very great. People are very nice too. There’s also a DJ that plays nice songs. Good vibes|Renalyn, queenie, rushyl & ricky

rushyl was excellent with service on the roof top bar. cocktails were made in a perfect time and she brought us snacks to our table. made our night perfect. she even moved tables so it accommodates our group and a heater to warm us up. come here for her excellent customer service skills

Great Hostel! Couple issues with snorers but regardless, fantastic location in the heart of Madrid. The Bartender Yessica was extremely friendly and hard-working and deserves a raise!

The location is great, super close to Gran Via. The vibe in all common areas is friendly and inviting. Towels are included! I’ve stayed in a 8 people room, and it was fine. The only thing I didn’t like is the type of beds with no curtain, or “divider” for some privacy, but not a big deal. Plenty of space for storage and hanging as well. The bathroom in the room was also fine and clean, but I would just add some hook to hang towels or a stool somewhere to put your things.

Very cute hostel in a great location within the city. I arrived early in the morning and the check in staff was very friendly and welcoming. The breakfast area is cozy and nice to hang out in. Renalyn and Queenie at breakfast were super attentive and made sure everything was great!

One of the best accommodations I’ve ever stayed in. It’s located just in the heart of the city, we went almost everywhere by drawing a circle. The bar is also amazing, with a huge screen to watch football, fresh and delicious pizzas&foods and great beers. All the staff was amazing, they did their best. Especially Renalyn, Ricky, and Yesi were so kind, thanks. Have a good trip.

Great Hostel, very clean, great staff!! Renalyn made it even better! She made the Euros tournament amazing!

We had a private room for 2, with a private bathroom for 2 nights. Pros: Clean, functional, great rooftop bar, recently updated Cons: Check-in line was very long, creaky beds, minimal air conditioning, DJ starts at 6pm and doesn't stop until midnight or so, restaurant isn't very good, "game room" is highly advertised but not much of anything If you're just looking for a place to sleep, as most hostel guests are, I wouldn't dissuade you.

Pros: -Excellent location. This is exactly where you want to be for your Madrid explorations -We're in a double private with en-suite. The room is small but well appointed with a desk, smart TV, and ample lighting. The bathroom is large and functional. -In the double it's two twin beds you can roll together or apart. Perfect for couples or friends -Very clean -We're on the 5th floor and have found it to be nice and quiet -Nice downstairs bar -Rooftop bar Cons: -Tons of children. A confusing amount of children.

This hotel is so horrible. We came in after our flight landed and weren't even greeted before we were berated and taunted by the staff for coming in before 3pm even though we had told them 4 weeks in advance the time we would be arriving. They never told us our check in time, but we had clearly informed them exactly when we would be arriving. Every member of the staff we came into contact with was a rude bully. Would give 0 stars if possible.

The rooms are actually pretty dope, and I met some really cool people staying there. No complaints about the room. HOWEVER...beware - the staff service is absolutely horrible. I stood there at the "restaurant" and waited 25 MINUTES, with nobody there to tell me how breakfast worked or what to do...I saw other people walking in and serving themselves, so I finally did the same (after 25 minutes of waiting with no service, mind you). After I sat down and started eating breakfast, a woman walks up and asks me for a ticket..I said I'm sorry, all I have is a room key. I was waiting for somebody at the hostess desk, but nobody showed up for 25 minutes. She proceeded to humiliate me by trying to insinuate that I was basically stealing their breakfast (mind you, I'm a pre-paid customer at Generator for 4 nights)...I said, can I just pay now? She basically rolled her eyes at me and said she would "handle it" and walked away...It gets better...she didn't give me any details on the pricing, so I pulled out 9 Euros and just placed it on the table in front of me, and when she came back, she, once again, lectured me on the process and attempted to humiliate me, and walked away with 6 of my euros on the table(price of breakfast apparently). After she did this, I got up to grab another coffee, and when I came back, the remaining 3 euros were gone....which whatever, it's trivial really. The woman was beyond rude. I notice service though, all around Spain, is pretty horrible, and it's clear they hate Americans, even Spanish-speaking Americans like myself....also, just as I was about to click "post", this lady walks around the corner and gives me a really dirty look, so now the 2 stars have been downgraded to 1 star. Maybe she is also just homophobic toward me? Who knows...