Genesis Saint-Laurent

I had a great experience at the Genesis dealership on Saint-Laurent, thanks to the excellent service provided by Shaddat and Ali. They were both professional, knowledgeable, and very helpful throughout the entire process. They took the time to answer all my questions, explained everything clearly, and made the experience smooth and easy from start to finish. The whole process felt seamless, and I’m very happy I chose this dealership to purchase my car. It was a great way to end the year, and I would definitely recommend working with Shaddat and Ali if you’re looking for a professional and efficient experience.

Was going to buy a Genesis GV 80 from another place and it happened to be near Genesis Saint Laurent so figured I would go in and see if they had a better deal. Spoke with Walleed who was welcoming and friendly. He showed me what they had and fought to get me the best deal, warranty, tires and was a pleasure to buy a car from. I recommend 100% going to see Walleed at Saint Laurent Genesis. Also worth mentioning finance guy Ali, was super easy to work with too. Eric the manager even made an exception so I could drive out of there with the car on Saturday. Overall a great experience. Thanks guys!

Got a 2025 gv70 3.5 and zero complaints so far after 10k. The car is a dream. The sales team was great, I had Hassan. I don’t know if he’s still there but he was the best. The staff there are all super cool too. This place struggles a bit for services though. I won’t complain specifics because I don’t want staff getting in trouble. Getting the car was a great experience. First visit was summer tires in April or wtv, that was a pretty bad experience but I left it. I did let them know though but no one gets back to you. My 10k visit was more of the same. I have a BMW and I’m not a fan of the ppl there and the ppl it brings in. Quality service though. At Honda, my civic’s customer service puts bmw to shame but I have to pay for my m&m’s. Plus they won’t stop checking up on you. Honda service ain’t really cheap anymore tho. This is smaller feeling which makes sense but you ain’t getting the car back and saying, that was fun. Sweet car though.

I purchased a Genesis GV7 and frankly it's the best car I have driven to date. My interaction with Howard has been 1st rate from start to finish and he knows the product and is absolutely excellent in providing great customer care !! ***** I required the services of a courtesy car and the driver, Nor, was excellent. Compliments to him !!

I recently had a frustrating experience at a local car dealership that I feel I need to share. I went in to trade in my vehicle, and everything seemed to go smoothly at first. We agreed on a trade-in price, and I thought I was getting a good deal. However, once all the paperwork was done with the bank, they dropped a bombshell on me. They suddenly said they couldn’t pay the price we agreed on and decreased it by a whopping $5,000! I was really taken aback. It felt dishonest and left me feeling like I’d wasted my time. In the end, I walked away feeling disappointed, and I definitely wouldn't recommend this dealership to anyone looking to trade in their car. There are better options out there that won’t leave you feeling cheated. Save yourself the hassle!

110 days for a wiper motor, that is how long I have been waiting for an OEM part. 110 days of car payments, 110 days of not driving when it’s raining, weeks of rental cars, days of Ubers when it rains. Genesis Canada not much help other than making up dates since August on when I’ll get the part. I’m here because I don’t know what else to do. My car is a 2017 I did buy it used, and have an aftermarket warranty paying for the part. But Genesis canada and Genesis st Laurent parts has no answers and no part. So I’m here hoping somebody reads this and cares a little. But so far not expecting anything from them. I just want my wiper motor, I’ve been patient for 110 days this is embarrassing and I need my car for work. Adding my used part and labour to my small claims court case. Great customer service

I had been a loyal BMW owner for years, and my wife drove a Mercedes for years too, so switching brands wasn’t something we took lightly. However, after seeing the introduction of the Genesis GV70, I decided to reach out to Alex Shteinberg at Genesis, and that decision has been a game-changer. From the moment we stepped into the Genesis showroom, we were blown away. The dealership itself is stunning, easily surpassing the BMW and Mercedes showrooms we were used to. The attention to detail—from the immaculate layout to the luxurious lounge and cafe—sets a new standard for car dealerships in Montreal. Alex introduced me to both the G70 and GV70, and I will say, these vehicles are breathtaking in person. They offer more than just good looks; the quality and craftsmanship are immediately apparent. Alex's associate took the time to thoroughly explain the impressive array of standard features, many of which exceed what you’d typically find in German luxury brands. Genesis is clearly not just about aesthetics; their vehicles deliver an exceptional driving experience. At a time when brands like BMW and Mercedes are cutting corners with plastic trims, Genesis is stepping up with true premium luxury. We decided to go with the GV70, and the buying process couldn’t have been smoother. Alex and his team had our vehicle ready in just four days, and the paperwork was completed entirely online—fast, easy, and stress-free. On delivery day, Alex spent an impressive amount of time walking us through every feature of the car, ensuring we were comfortable and informed. From start to finish, the entire experience was top-notch. What truly stood out was the personal touch. Alex followed up with calls to check if we had any questions about the car, even offering help with Android Auto features. His professionalism, honesty, and friendly approach really set him apart from other Genesis dealerships we visited in Montreal. You feel more like a friend than just a customer, and that sealed the deal for us. If you're in the market for a Genesis, I highly recommend visiting Alex Shteinberg at this dealership. You won't be disappointed!

I'm the unfortunate owner of a 2022 GV70 and the VERY unfortunate customer of Genesis St. Laurent. I have had numerous issues with my car, most recently the entire electrical control panel in the driver side door stopped working paralyzing all electrical functions like windows, door locks, side-mirrors, etc. When I took the car into Genesis St. Laurent, I was told the electrical panel needed to be replaced, but the part was not in stock. When the part finally came in, 1.5 months later, I was then told that there was a 2 month wait time for service!! I have since sent several emails and left several voice messages asking for someone to help me out with a service date sooner, but all I get in response is a automated text telling me my service date remains in January 2026 ...... It is hard to determine what is most disappointing, the complete lack of any type of customer care or service OR nobody at Genesis really seem to care one little bit.