Genji Kyoto 源氏京都

My sister booked last minute to come along on our trip. But as she is unfamiliar with the city and arriving a day early, we got her a hotel along Kawaramachi street. So i thought long and hard whether to switch our hotel.|In the end, we decided to keep Genji Kyoto as we really feel at home here. Not our first stay.||We like the peacefulness of this area, the view of the river, the beds and especially the bathroom. |The one thing i love and always look forward to: the western breakfast. So delicious and filling. I like that a mini cream soup (pumpkin) is served to warm me up in the mornings. The bread is nice and warm and the comfort of dining in our own room.||Eri (i hope i got her name right) was EVERYWHERE. I even dreamt of her the 1st night we stayed 😂. She has been so helpful and accommodating. From assisting with self-service laundry (mine took 5 hours from wash to dry) so they cleared it and placed them in a basket when done, to popping out to see if we needed help when we were standing outside browsing their map. ||And all the team were so efficient in our requests for extra towels etc. It takes them less than 5 minutes for anything!||Hotel is just a quick taxi ride away from Kyoto main Station and also from Kawaramachi. ||I only wished their room service menu was more mainstream. The caesar salad didn't taste like what I'm used to and the burger was spicy so i ended up not being able to share it with my husband. The salad was good but just different. ||Otherwise, everything else was great!!

Love, love, love this place. We stayed for three nights, and everything was absolutely perfect. From the moment we arrived, the staff made us feel completely at home — everyone was incredibly friendly, attentive, and thoughtful. Two of the girls, in particular, went above and beyond to make our stay unforgettable. The rooms were beautifully designed with a serene aesthetic, the surroundings were stunning, and every meal we had was both delicious and artfully presented. Genji Kyoto truly captures the essence of Japanese hospitality and design. We’ll definitely be back! Joel~San

The only downside to Genji Kyoto is that we didn’t stay longer. The hotel’s design is spectacular, you notice new details every day. The architecture is beautifully executed, and the natural gardens in the lobby and rooms add a unique touch. The food is excellent too: simple, but full of flavor, with quality clearly prioritized. The staff are exceptionally friendly and attentive. We used the complimentary laundry service, and they insisted on handling everything for us, returning our clothes neatly prepared each morning. This level of hospitality was among the very best we experienced in Japan. Next time we’re back in Kyoto, we already know where we’ll stay.

Genji surpassed all our expectations. After staying at the palace in Tokyo, which was beautiful, we were prepared for a smaller experience. But in fact, we were wowed. The staff is exceptional and incredibly friendly and many are completely fluent in English although it is lovely to see a Japanese staff. The bar is intimate and fun and the breakfast extraordinary. Our room is out of a design magazine, and our view was amazing!

The room blends traditional Japanese elements with modern aesthetics, and many of the decorations are designer pieces—even the light switches. Each room also has its own theme paired with a unique artwork, making the space truly memorable. What stood out even more were the warm and thoughtful staff, who made the stay especially delightful. Highly recommend this hotel to experience their design details and kindness staff.

My family of 4 (including 2 boys ages 9 to 11) stayed here during our stay in Kyoto. We stayed at 5 different hotels during our 2 week trip and our room here was absolutely the nicest! It was so clean and had modern touches but also felt Japanese!||The rooftop garden was so pretty, we saw so many animals down at the river from just sitting there a little while and taking in the view! I wish we would have got a river view room in hindsight! ||The location was great. We walked from the train station (about 20 min). In the future, I'd probably just get a GoTaxi which is readily available in Kyoto and would have been a 5 min drive. We were able to walk to Kiyomizu-dera Temple/gion district. ||We also used Kiyomizu-gojo station when we wanted to take the train to and from Fushimi Inari and Nara. There was a 7/11 not too far from that station as well where we got easy food items.||Otherwise, we did use alot of Go Taxi in Kyoto - like to the Arashiyama area. We walked a little aways from Genji Kyoto to get our Go Taxi since its on these small streets.||The self service laundry at this hotel is a nice amenity but it takes FOREVER to wash and particularly dry a load of laundry. I fell asleep waiting for our laundry to dry - I called and let the front desk know our clothes were in there. When I got up in the AM; I had found that someone folded them for us.||Also, the front desk staff were easily able to forward our luggage for us to our next destination! ||We would definitely stay here again if we ever make it back to Kyoto!

Wonderful city, very service oriented and helpful management and staff, truly an excellent hotel to stay in Kyoto! Our annual trip to Japan starts in Tokyo for a couple of days then we are off to the Genji Kyoto Hotel! Location is ideal as everything from Nijo Castle, Nishiki Market, Don Quixote, Kyoto station, and many other destinations are a few minutes away by taxi. Hotel has a laundry room on the 2nd floor which makes it easy pack light! We always get a room with a patio facing the Kamo river where you are entertained by the turtles, ducks, hawks, cranes, and sometimes colorful koi’s! Food is excellent and always changing during the seasons so make sure you add the breakfast option during your stay! See you next year!

This is the perfect hotel. The staff are so attentive, thoughtful, and willing to go out of their way to help you with anything you need. I wish I could remember all of their names but every lady I've talked to has been amazing. The view of the river and Kyoto tower are stunning, the bed is comfortable, and the shower is fantastic. There are some nice smaller touches like a speaker, Dyson hair dryer and laundry machines.