543marilynk
Google
We returned recently from a family vacation to Japan where we stayed at three hotels. The Genji Kyoto was the favorite of everyone from our nearly 8-year-old granddaughter to her parents and grandparents. Within the first hour of checking into our river facing rooms, we saw two pairs of eagles soaring nearby, multiple herons and large turtles, and even a nutria swimming from bank to bank. The beautifully decorated rooms had tatami floors, comfortable beds, the roomiest shower and separate bathtub, and floor to ceiling views that could be covered by light-blocking power controlled shades. The hotel location lent itself to early morning walks or runs along the river. We loved having the option of being served breakfast in our rooms. The entire staff were outstandingly friendly, courteous, cheerful, and helpful with advice on sightseeing and restaurants. We want to especially thank the General Manager Ms Yamaguchi, who spent over an hour helping our son when we had an opportunity to spend an extra night at the Genji. She helped change train reservations, cancel same-day hotel reservations at one Tokyo hotel, and make reservations at a different Tokyo hotel--all without any financial penalty. She even gifted our granddaughter with the most delicious specialty chocolates at our departure. Thank you, Genji Kyoto, for making our daughter-in-law's and granddaughter's first trip to Japan a very special one.
