Melinda L.
Yelp
Okay, before you read my review, let me give you the separate ratings based on your own Chinese Cuisine/Dim Sum food experience:
Dim Sum Expert
(you grew-up with it, been to Asia, dined at Tea Houses): 3.5-4 stars
Dim Sum Explorer
(you've had some in groups, parties, some Tea houses): 4 stars
Dim Sum Newbie
(tried maybe a little or may be your first-ever experience): 4-5 stars
** Overall Rating: 4 stars **
Okay with that said, let's get to the review. What got me excited about this place was the fact this location is in the Inland Empire! Dim Sum-anything is not very existent in the area, so to find out 'Get Sum Dim Sum' was opening up, it got me wanting to try it out.
I came here on what usually would be a non-peak, weekday dim sum hour (afternoon to be exact) and already knew what I want. Once I walked-in, pretty much every table was taken. But the thing is...this place is VERY SMALL. It's more like a small cafe. It could maybe seat about max 30-35 persons at one time, then there will be a line. I was coming in for take-out, but sadly the stuff I wanted was all sold out. Imagine my disappointment. But things happen, and I think the manager, her name was Angie, worked with me on getting something I can do take-out with. So, I ordered the Spare Ribs with Rice. Usually this dish at other places automatically comes with a veggie, but here...it's an additional charge. I think Angie rang up $1 more for my Chinese Broccoli.
Anyway, so I ordered and was gonna pay out. So one of the other servers swept by really fast while all of this was happening, and they pulled up another family's $88 bill on their POS system. Angie swiped my card to pay *their* bill by mistake and I noticed it and told her I got charged the wrong bill. Angie looked at her screen and genuinely apologized for the mistake. She didn't see it until I mentioned it! Think they need just need to do some better training on using a POS system, confirming the correct order/receipts, all before swiping payments. But...she voided the charge and explained to me it will be voided and I wouldn't be billed for it (which was successfully voided after I checked my card statement later). I was a little frustrated with the situation, but I did appreciate the explanation of things, so I just let it be.
As for the food itself, it was good for what it was, tasted pretty authentic. The dim sum is much pricier, ranging on average about $6.50-$7.50 each. I'm not crazy about charging extra for vegetables...that usually comes with dishes at the tea houses, unless you vastly change the dish, then it would make more sense.
But in all, come here if you're in the area, but if you want the real, actual dim sum experience, this is definitely not the place and you would be happier somewhere in the SGV. If you have a dim sum craving and just want takeout, this place also works. Just call ahead for your orders or else you could wait over 20 minutes if they are busy.