Ethan N.
Yelp
I've always been ambivalent about ice cream sundaes and never quite a fan of hot fudge. Before you jump to any conclusions, it's safe to say my mind hasn't been significantly swayed after visiting this Ghirardelli factory store. After all, there's only so much Wow! factor you can have with a chain like Ghirardelli and a recipe that consists of ice cream, chocolate, and a topping or two. If you're a fan of these things though, you'll have a good time.
Subbed out the mint scoop in the Mint Bliss Sundae for strawberry and threw an extra dipped strawberry on top for good measure. Their base sundaes start at a hefty $15, but I justified it by considering I wouldn't be visiting frequently anyway (may also have been enticed by the smell of chocolate from all the way down the street).
The shop section is typically sized for a Ghirardelli store, with a main island surrounded by shelves of other Ghirar-goodies, but the eating section could be a warehouse on its own with how much seating there was. They're definitely understaffed, which isn't a problem on the service staff's fault, but in spite of this deliver some pretty terrific customer service in both sections. I came before it was too busy (weekday 2:30PM) but I'm sure this could affect them during peak hours. If you can't make it to SF, this place can definitely hold its own.