Andy Morra
Google
We recently stayed overnight for my wife’s birthday. We have stayed in New Hope and Lambertville many times, but in season the Ghost Light Inn is usually booked. Overall it’s a very nice hotel, in a nice location. If my review sounds less than excited it’s because when I pay that much for a room, my expectations are very high. When checking in I inquired about the hours for the complimentary breakfast. I was told that’s only Monday through Friday which was not clear on the website. Considering they don’t even serve breakfast in their restaurant, and don’t offer room service at all, this was a major negative. They must get a lot of complaints about this because there was a sign in the room indicating no continental breakfast on weekends. They should have posted that exact sign on their website! The room itself was nice, but small. On the plus side, The bed and linens were very comfortable. The Juliet balcony is actually a nice full length glass door that opens all the way, and the views are nice, but it’s not a true Juliet balcony. The bathroom was small, but also very nice. I called the front desk to inquire about the complimentary gourmet coffee that they advertised only to be told that they no longer offered it and their website and literature in the room, were not up to date. We did use their coffee maker only to find out at checkout that the bottled Nestles water was actually the “smart water” on the minibar menu at $6 per bottle! If this had been clear I would have still consumed them, but trying to pass a minor brand as “smart water” is unacceptable. I acknowledge that some of my comments could be interpreted as I was looking for freebies, but that’s not the case. I just expect properties to perform to the level they advertise. I also don’t appreciate being nickeled and dimed at luxury room rates. Instead of impressing me by going above and beyond, overall they performed below expectation. With so many wonderful options in the area, we won’t be returning. I hope that this review alerts others, who like me have high expectations, to stay elsewhere.