Giapo

The ice cream here is delicious! They even let you taste the flavors before deciding, which is a great touch. My favorite flavors were Espresso Brownie, Milk and Cookies, and Christchurch Hazelnut. Definitely recommend trying the Christchurch Hazelnut – it’s absolutely worth it!

Giapo is an experience! They have wide variety of ice cream flavors. Its my first time in Auckland of course I had to get the World Famous Hokey Pokey. Guess what? It did not disappoint! Its world famous for a reason! If you’re unsure what to get, they’ll let you try any flavor, just ask! There were types of cones you can choose from which they make for you upon ordering. You just have to wait for at least 5 minutes (depends on the line of course). I got my hokey pokey ice cream partnered with a warm brookie ❤️ it was so good! Its something I’ll miss! Looking forward now to my next visit to Auckland!

The ice cream here is delicious! I really appreciated that they let you sample the flavors before choosing, such a thoughtful touch. The ice cream can be quite sweet, so that’s something to keep in mind, but as someone with a serious sweet tooth, I’m more than happy with it!

Quaint shop on a nondescript street, so it's easy the miss. But the ice cream is well worth the hunt to find it. Creamy ice cream with a good selection of mix-ins. Expect a long line during peak times.

I came because the concept looks cool and Google reviews (the rating) was good. I should've read more reviews though - I ordered the selfie frame cone and while the ice cream was yummy (banana and blueberry flavours), the chocolate frame tasted pretty close to cardboard. Making the whole store gluten-free is a very considerate (and trendy) move, but the cone didn't taste like anything either. Finally, enforcing a credit surcharge but not accepting cash is not very customer-friendly. With these prices, I paid over a dollar extra for my order. If the chocolate had been delicious, I would've been a lot happier. Don't think I would come again as I can find good ice cream with more variety elsewhere without such a long queue :)

always a good experience here, staff helpful with choosing the flavours, can try a lot of different flavours before buying, we tried the pistachios in roche cone, the pistachios is nutty and not too sweet. really enjoy our ice cream!

My advice is going to be to find the app on your mobile to order for these. If you do this then you get to queue up in a separate queue which is much shorter than the one for people who have to order from the actual shop. I personally feel like this is a very good ice cream shop, but they are definitely asking for a lot more money than what they are worth and I don't think they are actually that special. The ice cream I had from here was genuinely good ice cream but this place is extortionate for what you're getting and a bit gimmicky and also ordering is just a bit of a shambles. Once you've waited outside you have to be in front of the door before you can even see a menu and all that you can actually see is the ice cream flavors and then as you get to a bit further in front of the door you will be able to see the cones. At this point you can still not see the proper menu. I was mainly only visiting here as I really wanted to try the tiramisu and the Hokey Pokey ice cream. But I ended up loving the espresso and jalapeno ice cream so I ended up having that one instead after testing both of them which staff are very happy for you to do, once you do eventually make him inside of the building. You can literally only have two people stand inside the shop and you are not able to actually see the full menu until you are at the front of this queue so have to very quickly make a decision bearing in mind, there's loads of people behind you because of how this shops layout is designed and how this place is shared on social media. I found this extremely difficult as I'm not someone that can just make up their mind on the spot so I'm very thankful I had looked up a menu prior but that hadn't given me the price ranges although I knew was going to be fairly expensive due to comments read. There is an outside seating area here which was nice and shaded for people if they wish to. I will also comment that it says that they have free Wi-Fi and you can also see it on your phone so I know it does exist but nowhere in the whole shop do they show you where the Wi-Fi code is so you're unable to access it and you're not able to see the QR code to do an online order until you're near enough in the shop (remember, you can only get two people inside the shop area, but if you are a group of friends all huddle together you might be able to get four but obviously strangers would not be standing that close to one another). Overview, nice ice cream but overpriced, would only go there once to say you've been but would never revisit.

It is difficult to find parking. It has limited options, but great quality. For some reason they had only one person taking the order , payments and serving. I loved my pistachios. It was 3 dollars extra for this flavour..