Gee A.
Google
From the moment we sat down, we felt rushed. We were asked for drinks while still taking our coats off and then pressed to order food twice, despite asking for a moment to decide.
During service at a nearby table, a sparkling wine cork popped out and hit one of our guests on the head. No one checked if she was okay or offered an apology.
Service overall was poor and unprofessional. Staff were wearing visibly dirty uniforms and were overly casual, leaning and serving food over us, which felt uncomfortable. To add to this, the toilets had no hand-drying facilities at all, no paper towels and no electric dryer, which is unacceptable from a hygiene point of view.
The food was overrated for the price. The Roquefort salad contained barely any cheese, although the artichoke soup was good. Gina’s signature pasta was disappointing, with an acidic, undercooked tomato sauce, and it was served in a cracked dish with no offer to replace it.
The £98 steak advertised as 800g turned out to be a T-bone, with a large proportion of bone and not enough meat to share. Portions of other pasta dishes were very small. The ox cheek and beef tartare were the only highlights.
Overall, this was a two-star experience. For the prices charged, both food and service fell well below expectations.