Valeria R.
Yelp
The security people on Saturday nights are very unprofessional and borderline discriminative.
We got denied in because my two friends, Italian natives visiting SD, were speaking Italian and the guy who carded us felt it was right to say that they were intoxicated because of the way he heard them speaking (Italian! and a basic English if anything). We tried to explain that they were foreigners so if he asked them something they might have not understood or they might have had a problem expressing themselves in a non-native language, but he just shook us off and that was it.
The other security guys, including the manager supposed to be called Ralph, then pushed us away and instead of explaining the situation, maybe even apologizing for the inappropriate way their colleague at the front door - voluntarily or not- came off to us, told us that we were just intoxicated and we would have been better off at Hooters! They didn't know how to handle the situation professionally since the beginning, so they figured to stick together and abusing of their "security" power. Moreover, after we clearly were irritated by such attitude, they kept picking at us so that we eventually would give them a reason to call the police.
I get the fact that we had a couple of glasses of wine each while having dinner so we were not 100% sober, I get the fact that maybe because of that he felt we (3 girls and 2 guys all properly dressed and just trying to have a good time) were not sober enough to get in (although I doubt all the people that were at the bar that night were completely sober! ), but I don't excuse the inappropriate and unprofessional manners that they used to make such judgments and being disrespectful, regardless of how "intoxicated" a person could be or not. That was just not right, and if I ever owned a bar in the future I will make sure that who deals with the consumers face to face won't have an attitude that will stir away more than just those 5 people's business.