john g
Google
Avoid. Avoid. Avoid. The sushi was good enough... but the "customer is first" policy of Japan was brazenly abandoned. We booked an omakase meal at this Ginza restaurant, which features a counter for 12 guests. What makes this kind of high-end meal special is not just the sushi itself; rather, it's being at the counter and watching the chefs work and interacting with them and the staff. Alas, when our party of three arrived, we were quickly shuffled off to a small, isolated room. The door was shut and that was that. When I requested counter seating (politely asked using formal Japanese), they rudely dismissed me. All this despite the fact that the counter had eight open seats at the start and was empty by the time dinner finished. It was a horrible, impersonal experience. I don't want to get dramatic, but it's hard to avoid the conclusion that our non-Japanese status played a role in our isolated arrangement. Unacceptable poor hospitality with a $400+ price tag.