GioBatta Alimentari

They charge 18% operation fee + tax instead of tips. It seems this restaurant is on the anti-tip movement. I agreed with that mind, but that mind affected the service mind also, I guess. The employees (about 10 or fewer people) eat and chat while only 2 tables of customers(4 people) have dinner quietly. I had never seen this kind of scene before at the restaurant. I feel I was uninvited guest of their party. The food was good, though. But I would not come back to this restaurant.

Pricey but very good. The spicy seafood pasta (not always available) was tasty and *very* plentiful. Service was efficient; noise level was quite high. I don't get the negative reviews, which by my experience, are undeserved.

Great Italian food! Pasta is fresh, although on the saltier side. Appetizer, Dessert and drinks are amazing also!

What could be better than handmade pasta, delicious wine, and a beautiful outdoor balcony? This place is incredible. Definitely worth checking out. Also their desserts are made in house - we had the chocolate torte and the tiramisu. Both were light and savory. Will definitely be back as soon as possible.

First time here, we had 6 in our party for 5:30 reservation. Sat us immediately with only 2 other occupied tables. The service was slow and unprofessional and she wasn't a teenager. The restaurant wasn't busy when we got there, so no excuse. Took 30 minutes to get one of our drinks and a request for a second drink was never served. We got a lot of "sorry". We ordered garlic bruschetta. It was NOT brushetta, it was basic garlic bread. Focaccia was very plain with few spices. The menu when we arrived was shockingly limited compared to the online version....not even close. Plus there is a disclaimer that states an 18% "operations charge" which is taxable is added to the bill (even if the service is bad). Just too many negatives for this "upscale" establishment that I cannot recommend. We will not be returning. Read the reviews on Trip Advisor.....owner doesn't care! Food is mediocre at best.

Amazing Italian food & provisions place off 9G in Tivoli. They also have meat & veggie lasagnas, parmigianas and soups to prepare at home. I loved the affogato after my perfectly prepared tagliatelle!

We have been wanting to try this restaurant for a bit now and finally went today. We were not disappointed! Delicious Italian food! We started with arancini, which were great, as was the sauce they were accompanied by. My wife got the Parma panini (prosciutto, mozzarella, and tomato), and I got the Tagliatelle alla Bolognese. Both excellent. Dessert was expresso and tiramisu. Again both excellent with the tiramisu made as it should be! Chef Francesco definitely knows what he's doing and the staff was friendly and attentive as well. Highly recommended!

Had one of my bday events here in Nov and we loved all of our food drinks dessert, everything was perfect.

Giobatta is a wonderful gem of a restaurant tucked away in Tivoli. I had a great lunch - Italia panini (Caprese salad sandwich) with the hands down the best fries (thin, crispy, with a hint of rosemary. I paired it with a glass of Pinot Grigio, but their cocktail menu looks very interesting. The ambience is clean, modern and industrial. The front end staff consisted of one waitress, but she did a great job waiting on everybody and was very nice. I plan to go back again soon and try some pasta dishes. Update... went back for dinner and it was just as good! Penne arrabiata was chef's kiss. My husband loved his steak and they let us sub fries for the side dish. Can't get enough of those fries! Tiramisu was heavenly. Our adorable waitress Kiana was very sweet and capable. Another 10/10 for Giobatta!

Excellent Italian food. Best outside of NYC Lively ambience Staff friendly and professional.

Loved this spot. Went on a weekday for lunch with friends and ordered multiple plates to share. Definitely the way to do it! Calamari, Arancini, Bruschetta, Kale Salad, Caesar Salad, and the Penne all'Arrabiata. A small feast complimented by a few delicious cocktails. Service was pleasant and attentive and the ambience was ideal for our "girls road trip" vibe. Popped into the little market before leaving for some coffee and sweets (omg, the panna cotta!) to-go. It's unfortunate that other reviewers seemed to have had such a different experience as I really thought it was a gem! Please don't be dissuaded - or plan to go at a quieter time that allows the food and staff to shine.

After eating some amazing dinners at the wonderful Mercato Enoteca in Red Hook, which sadly is permanently closed, we were excited to try Francesco's new restaurant, GioBatta in Tivoli. We were pretty disappointed. The burrata and prosciutto appetizer was fine, though uninspired. Next we had a house salad which, according to the menu, has a lemon emulsion but came with a balsamic dressing - when we asked the server, she seemed blank, as if she didn't know what we were talking about. I asked to see a menu to make sure I wasn't crazy, and when I pointed it out she said she'd ask the chef but never returned with any explanation. Odd, as there was no balsamic on ANY of the salads on the menu. Our entrees (only 3 available) were the steak - tasty but not very tender- and chicken parmigiana - very run of the mill, like any ordinary Italian place. The other option would have been the grilled fish. GioBatta has a pretty, unadorned decor and friendly staff, but we were expecting awesome, as everything we'd ever had at Mercato was to die for, like being back in Italy. Definitely not returning to GioBatta. :(

Fabulous!!!! Friendly Deserts are heavenly The eggplant is beyond delicious Filled with love straight from Rome !

The parma sandwich (lunch only) was really amazing, and we also loved their eggplant, meatballs bruschetta, focaccia, and mushrooms for dinner. We were less crazy about the pastas in general, but I thought the chitarra with tomatoes and pesto was excellent.

After yelling at us and throwing us out of his restaurant for sending a plate back, bro decided to double down? Honestly kind of validating to see him losing his mind in multiple reviews- clearly a *him* problem.

A typical Hamptons restaurant up near Rhinebeck. Cold greeting.. like they're doing you a favor to seat ya. Sky high prices. Mediocre food. The soft shell crabs especially egregious. Overcoated. Dry as a bone. Deep, deep fried and dumped on a plate over french fries, iceberg, tomato slices and Russian dressing? Was this whole tasteless mess dumped out of the fry basket? Its like a deconstructed Whaler from Burger King On the plus side, the crowd is nicer than Sag Harbor and the pastas and fra diavolo weren't bad. Note to restauranteurs and Hudson Valley chefs: we left the Hamptons for good reason. Please don't replicate that up here.

Solid pastas, salads, nice service. They're always great when we bring our kids in. Pasta bolognese, lasagna, ravioli are all delicious.

I loved the restaurant when it was in Red Hook. It was much smaller and more intimate. I really want to like the new place in Tivoli so I continue to return, taking guests as it has such a great origin story. But alas, it is consistently so loud that you can't hear yourself think, even with a moderate crowd in attendance. The food is very good, the salads especially. I was surprised when I asked to have my eggplant Parmesan made into an entree with pasta that my pasta would have no sauce! In order to get sauce I would need to order the child size pasta. I think I'll just stick to takeout salad, if I'm in the area.

I saw this restaurant on a list of places to eat in the Hudson Valley, so I was excited that I could make a last-minute reservation for 6:30pm at 5:45pm. We were able to get seated at 6:15. The first thing that my friend and I noticed was that there were pretty much only white people dining here, which is probably normal for the area. Even though we only ordered an appetizer, two entrees, and dessert, we did not leave until 9pm; I'm not sure if this is typical of the service, but we waited a very long time to order and to get our food. The waitress also took away our water after our entrees and we did not have any water at all for our dessert. It was very hard to get her attention for anything, so we just went without water. We still had a 2 hour drive back home, so the length of the dinner was not ideal. + Garlic bruschetta ($3 for 4 pieces) - 4/10 - The waitress did tell us that this was more like garlic bread than bruschetta and that there were no tomatoes, which I really appreciate. The bread was fine, but I mostly tasted olive oil and not much garlic on my piece. I used it to sop up sauce for my pasta. Overall, this was surprising because most Italian restaurants I go to serve excellent complimentary bread with olive oil. (Carbone surpasses everyone with their incredible complimentary bread, mozzarella, and sopressata). + Calamari with sauce ($18) - 7/10 - I don't think I've ever gotten this much calamari in one order in my life. The portion was huge, and it was quite good - well battered and fried. I wish there had been an option for half the portion and price, though, because it was impossible for my friend and I to finish this between the two of us. There's so much of it that the first half is still crispy but the rest just lost its crispiness after a while. There also was definitely not enough sauce for the amount of calamari. + Penne alla norma - 6/10 - The eggplant and tomato sauce were very well done, but the penne itself didn't taste homemade to me. I'm not sure where I got the impression that the pasta would be freshly made, but it tasted like boxed penne. + Seafood diavolo over spaghetti ($29) - 6/10 - I did like the spicy tomato sauce, but it tasted like tomato sauce with chili pepper flakes. It was not particularly nuanced. The seafood was very plentiful - several pieces each of clams, scallops, squid, mussels, and shrimp. However, three of the clams right on top of the pasta were completely closed and I had to ask for it to be re-steamed. The shrimp shells were hard to peel and the shrimp was not particularly tender, which suggests that they were overcooked. The spaghetti was also definitely not freshly made, and bordering on uncooked in terms of how al dente it was (but still edible). The portions were very generous, though, and I took 90% of it home (since I was full from of the calamari). + Tiramisu ($9) - 8/10 - This is one of the better tiramisus I've had in a while, and it was the main redeeming factor for this meal - it was very light and creamy, and not too sweet. I didn't love the chocolate chips on top (rather than cocoa powder) as I felt that the crunch didn't complement the tiramisu well. The portion was very large. It's also possible to buy an aluminum tray of this for $15 from the grocery section of the store, which is a fantastic deal. Overall, I would not recommend that people from NYC go out of their way for this Italian restaurant; the food definitely does not compare to my favorites in NYC. I also make my own fresh pasta so it is very disappointing for me to go to a well-regarded Italian restaurant to get boxed pasta. However, if you're in the area and you're very hungry after a long hike, this is not a bad option, and the tiramisu is quite good (with an option to take some home).

This is very much the type of restaurant I adore. Serious food in a casual, lovely, and relaxed setting with good attentive and professional service. I stopped in solo when I was nearby late in the afternoon on a Monday and was pleasantly surprised by a delicious meal, in a comfortable setting. I had eggplant parmesan, which was a superior rendition, and a modified caesar with (sadly stale) croutons. There were happy groups of luxurious seemingly neighborly diners, a couple with baby, and some solo diners. All well attended to. There are desserts, wine galore, and a full bar. And bar seats for the eves. I will definitely return and recommend it to others.

Gourmet quality Italian food. Affordable prices and good service. Take home the lasagna - it will make that snowy night a night to remember!

My cousin got married here years ago when it was a different restaurant. We decided to come back for lunch while we were in town one weekend. The restaurant layout is pretty much as I remembered it. There wasn't much of a crowd and we were seated immediately. We ordered a bunch of things to share: fried calamari, Caesar salad, eggplant parm, a couple of sandwiches. The fried calamari was great. Lightly battered, well seasoned and fried to perfection. Caesar salad was EXCELENT! Probably the best I've ever had. Flavors and textures were all on point. Eggplant parm was amazing. I've only ever enjoyed my own eggplant parm, as the ones I've had at restaurants have been disappointing. That was definitely not the case here. I honestly don't remember what sandwiches we got because by the time I got to those, I was already pretty full with the first 3 things I mentioned that were excellent. All in all, great service and excellent food. You won't be disappointed.

****PSA- owner is gross. **** Review from a local ------ It's common that many restaurant owners are on drugs or drinking on the job. But this experience really made top 3. A family member called to simply inquire about a panna cotta that was bought here, which was basically 2 weeks old according to the barcode. The owner started suddenly raging. SHOUTING and asking if there was mold --- no, but are you proud to serve non- fresh items at that price?? He proceeded by saying he was "getting very annoyed"*** and to "never come back again". Don't worry about that, we have been regulars since you opened but no more. Also we supported your business all through out the pandemic. CiAO!! Also I wouldn't let this one experience completely effect my rating of a local business. However after frequenting here enough (not much choice there are only 3 other restaurants in this town) and giving multiple chances, the food here is average at best. They charge high prices and can get away with it because of the tourism. And the vegan rating for this place is a zero, I had one "vegan" pasta dish that was naked with no sauce and some measly zucchini tossed together. I am disappointed as well to realize they have been adding on a large 18% gratuity when I have already been tipping very generously. Vafanculo!! ;****

Not family friendly Had a very bad experience with a manager shaming us as parents because when we took our children to the restroom, we left a menu on the floor and crumbs on the table. I'm not one to write negative reviews, but no customer should be belittled like that just because we have kids.

I will not be going back to this restaurant for a variety of reasons. The restaurant was freezing, they need to turn up the heat so the environment is tolerable, and people need to stop coming in through the front door. During winter months, they should direct patrons to come in through the side door. The tables near the front door are drafty and cold. All three of us had to wear our coats during dinner. It took fifteen minutes to get a hot pot of water. Our server was new, and absolutely dreadful. She had no idea what she was doing. I feel that because you're automatically charged an 18% gratuity, that the servers feel they don't need to be attentive. She took one drink order and walked away, and we had to call her back for the other two people. The caprese salad was ice cold, the mozzarella and tomato were flavorless, and seemed like they it been sitting in the refrigerator for a long period of time. It should have been room temperature. The kale salads had to be remade because they were overly salted. The focaccia was stale. Our server was more interested in talking to the other people behind the bar. The only helpful person was the busser. Again, I think an 18% automatic gratuity disincentivized the staff. We will not be going back. If you go to this restaurant, bring a parka, hat, and gloves.

I've been dining here for years and love the warm, authentic experience the owners so tirelessly offer their customers. Everyone knows that the service industry, among others, has taken a serious hit over the past few years and the staff here try hard to balance a high-paced environment with excellent service. If it's packed, they will tell you things might move a little slower. I appreciate that. The food is excellent, never disappoints and Chef takes great care in offering a true farm-to-table experience. Others may say it, but he really does it. I highly recommend it. Lastly, public service announcement: please be patient with restaurants, especially in more remote areas where staffing challenges are prevalent. These are not easy times for small businesses.

I was so disappointed with the service here. The hostess was so rude over the phone and when we arrived at the restaurants we received terrible service. We were some of the only dinners at the time and still the waiter rarely came by, it took forever to put in our order. And our food took an hour to arrive. Honestly the food is good, but not worth the price. I'm not usually someone who writes reviews, but I was so disappointed with the rudeness we experienced.

Such a disappointing experience. We came here on a Sunday for lunch. Mind you there were 4 tables of 2 people and 2 of them were already served their entree. The meal started off fine. One waiter took our drink order (gentleman and very friendly). But when it came time to order food our second server was robotic and cold. We ordered the carrot soup and the kale salad. Both were good. My penne arrabiata entree was terrible. Undercooked, practically hard, and the sauce tasted like ketchup packets...$24. Further, the service here was just bad. No one asked if we would like another glass of wine. I asked if there was fish in the salad dressing and never got a confirmation (I'm allergic). It took 20 mins to get a check with only 3 tables (one only having coffee). And, like many reviewers have mentioned, they add an 18% service charge - disincentivizing good service. We really wanted to like this place but I doubt we'll try again.

Owners mistreat their staff and also pass off their mandatory service charge being "in lieu" of a tip yet provide customers with itemized receipts asking to provide tips which go to "only the servers on the floor". Awful business practice that goes against Section 196-d of the NYS Labor Law which "prohibits employers from demanding, accepting, or retaining, directly or indirectly, any part of an employee's gratuity or any charge purported to be a gratuity". Don't go here! They take the staffs money and yours too!

Wonderful. After spending time in Italy, I always judge a restaurant by the quality of the egg plant Parmesan. This is one of my favorite meals, and often ruined by most Italian restaurants, not the case here, there's was the best eggplant Parmesan I've had since Assisi. That's a big compliment. Beyond that everything we had at this restaurant was wonderful, we enjoyed fish, bread with garlic, a wonderful palm salad. We could've eaten more but we're trying to stay thin. The interior is elegant bistro, comfortable but not pretentious. If I lived closer to this restaurant, I would not write this review because it would create problems getting into this place. I live in New Jersey so I'll let you guys enjoy it unless I'm driving by.

Terrible food and even worse service. My friends and I had reservations tonight at 6:30. When we showed up we were told to wait a "small moments" while they waited for a table to pay their check. The table in question then got served their dessert. There were no other tables available. We waited at the bar for half an hour, and when that table was free she sat another three people. When I asked her why we weren't getting that table, she told us those people had an earlier reservation. She then went on to explain to us that everybody, like us, was headed to a show and it gets very crowded, as if it is our responsibility and fault that there wasn't a table available at the time they promised us. She went on to explain that it is always as crowded when there is a show. If that were the case, shouldn't they take fewer reservations? Again, how was this our fault? At this point we had no choice because we had tickets to a show, so we ended up eating at the bar. To make things worse, the food was terrible. The calamari was cold, the bruschetta was inedible, and the prosciutto was of poor quality. We got no apologies or even a free drink offered. I will never return here again. I highly recommend avoiding it.

We came in for a late lunch early dinner, we sat at the bar. It was almost like we weren't here. We felt totally ignored, we had to ask for drinks and to place food orders. Food was delicious as were the drinks, but extremely poor. We have heard many wonderful things about this restaurant, but we weren't impressed.

We absolutely adore GioBatta's and have been consistently impressed for over 10 years. The food is outstanding; fresh, balanced and authentic. In fact, it is hard to spread out and go elsewhere when you know GioBatta is going to knock you out. We love that the Chef is a jovial, one-of-a kind personality with the highest standard for northern Italian cuisine, the way his grandmother taught him on the olive farm he grew up on, outside of Rome. You can taste that. The biggest challenge is keeping up with the customer demand, especially post Covid, when consistent staff is hard-to-find. The staff that stays are hard working and earnest, and deserve a shout out. Another challenge is that the customer base is increasingly NYC visitors who could use some manners and patience. This is not the Hamptons. The Hudson River Valley is made up of real people, running real businesses, for their real families. Going to GioBatta's it going to the real deal....slow down, stay a while, and give some love to get some love.

Are you kidding me? Like wow. The highway food gods shined on me today. My son said this will be the best meal of 2021 and maybe 22. Their meat platter was served with paper thin meats, amazing focaccia and Lardo. Yup they had lardo. Don't be shy give it a try. You will like I say... all joking put aside this place is all about quality ingredients. You would be remiss if you did not stop here. My son loved their chicken parm and I had the Italian sandwich. Washed everything down with a large selection of Italian sodas.

Delicious pastas and fish. Haven't tried the meat or chicken dishes. Our table ordered orchiette with sausage and broccoli rabe, swordfish, and a variety of salads. All were excellent. A bonus is the takeout section with terrific eggplant parmigiana, meatballs, cheeses and hard to find Italian groceries. The reason I don't give it a 5 is the noise level...the dining room is so noisy, even when there are some empty tables. That conversation must be shouted, which multiplied by 7 or 8 other tables, males quite a din. There is lovely outdoor seating, but it was all taken by 6:00, and we could see the diners swatting away flies constantly.

What could be better than handmade pasta, delicious wine, and a beautiful outdoor balcony? This place is incredible. Definitely worth checking out. Also their desserts are made in house - we had the chocolate torte and the tiramisu. Both were light and savory. Will definitely be back as soon as possible.

Pasta was well done, but the sauce lacked flavor. I personally like being served a hot plate of food, not cold pasta. Calamari had been over seasoned, sauce again was generic tasting. Having had a true Italian chef's home cooked meal, this wasn't close to authentic. Not a place I would recommend or return to. Servers were lovely.

Just phoned them quietly inquiring about a pannacotta I got today with a sell -by date of two days ago. It said it had been packed on 7/27. I just wanted to know if this was ok. Was surprised to learn this luxury pudding might be made far ahead.The first person gruffly said they didn't sell things a week and a half old and huffed off to get someone else for me to speak with-Francesco.He promptly yelled at me "How does it taste, how does it taste, that's all we care about, is it green?" I hadn't really spoken yet. I wondered silently how it would have tasted differently a week earlier, and said "You are speaking to me in a very fierce tone". He shouted, "You are annoying me- either never come back here or ( eat it or something), I don't care." Then he hung up on me. Appalling. Take a hike Giobatta, from a local who bought there year round, we won't miss you.

I live in NJ where indoor dining is still not permitted. This was my first indoor dining experience since the pandemic so this was a real treat and this place did not disappoint. The food is outstanding and is made fresh, in-house, and prepared perfectly. The place has a great vibe with a warm atmosphere but doesn't sacrifice its upscale dining experience. The dining room is simple and unassuming. During our recent dining experience here, we ordered the beef carpaccio over arugula appetizers which was outstanding. My entree was the linguini vongole: New Zealand cockles cooked in olive oil, garlic, chilies and wine ... the ingredient combination melded together perfectly making for a divine pasta dish. Everything was delicious from the wine, to the appetizers, and pasta dishes and the service was very friendly and professional. Great experience. Highly recommend.

Knock out good. Cold beer, vodka and lime. Yum. GREAT pasta. Cool air. Smart wait staff.

Finally got around to dining in-house at GioBatta on Saturday afternoon. Prior to that I only had a few takeout orders which were okay though generally speaking too salty. I stopped ordering takeout during the height of the pandemic when they imposed a mandatory 18% service charge on all takeout orders as well as the same percentage on in-house dining. More about that policy later. As the only person at the bar, I was "greeted" by someone who was either a manager, server or bartender, there was no way to tell. I say "greeted" because I don't know what else to call her reception. She did not say hello or welcome, did not introduce herself, did not ask if she could help me. She did not say anything. She just gave me a blank stare and raised her brow as if to command "Speak!" Very odd way to greet a guest. When I told her I'd like to see a menu she brought it and disappeared. A few minutes later a helpful young man appeared behind the bar, server number two, and answered a few questions about the menu. He was very considerate and I ordered the bucatini carbonara. He asked if I would like bread and I said sure. Soon after I ordered a very friendly server with a wonderful smile, server number three, appeared behind the bar to ask if I would like to place an order. Her name is Zoe and I almost felt bad having to tell her I had already ordered from one of her colleagues. So two out of the three servers I'd met in that brief time were very good. I also got the feeling there was no designated bartender and that no one specifically had been assigned to me. This was going to be interesting. The bread was good. Unfortunately, I did not know until I saw the bill that I'd been charged for the bread. I might have ordered it anyway but still you like to know in advance if you are being charged for something. Especially since so many high-end restaurants in the Hudson Valley serve complimentary bread and olive oil or butter. I really wanted to like the bucatini carbonara as it's a dish I usually order if it's on a menu. Unfortunately, the pasta was quite a bit harder than al dente, more like seriously undercooked. The sauce was okay though not delicious. Not even close to the same dish served elsewhere. When I finished server number one returned and asked me if I'd like anything else (she does speak!) and I said just a box for my leftovers and the check. She replied it's gonna be a while because I have some other things to do first. Well she was not kidding about that. After waiting a while Zoe came by again and asked if I'd like my check and a box for the leftovers. It took her all of 60 seconds to complete that task. Zoe to the rescue. I looked at the check and saw that it had the entree, bread, mandatory 18% service charge added plus a separate charge for a sandwich-to-go which I had not ordered and which they did not bring. I don't know how that sandwich mixup occurred. I had mentioned to server number two when I placed my order that I might get a sandwich to go but will decide that after the meal. We never spoke about it again. So, don't forget to check your bill. I enlisted the help of Zoe again to straighten out my bill and remove the sandwich charge which she did. I had one more question about the bill and server number four was able to assist. How many servers do they have? Who is in charge? Who is my server? So what's with this 18% service charge for takeout orders? The same 18% added to bills for in-house diners? In several decades of dining throughout the Hudson Valley, nationally and internationally I've never seen such a charge before. I could understand a reasonable surcharge for takeout orders but the same amount you give a server who spends an hour plus running back-and-forth to your table and making sure everything is just right? Makes no sense. A service charge by definition is for service. I'm definitely in favor of paying staff more money. How about raising the prices on the menu? Do they keep prices artificially low by shifting some costs to takeout customers? If so, that's not fair to the customers. And it's not fair to their competitors. And by requiring an 18% gratuity of all in-house diners they disincentivize staff from providing good service (see server number one). I left more than the obligatory 18% but much less than I ordinarily give for excellent service. I suspect most regular diners have gotten more generous during the pandemic since we know it has not been easy for restaurant workers. It's unfortunate I had a bad experience because I live within walking distance and might have enjoyed becoming a regular there. One of my neighbors (who insisted I write this review--it's the only one I have ever written) asked me to mention she will not be ordering takeout until they change the service charge policy. Oh well, i'm sure she's not alone. Sorry, Zoe, you were the brightest star in a cloudy sky. My sincere appreciation for your excellent customer service!

This place is fantastic ! My husband and I spent a weekend in Germantown, Catskills last weekend. We were recommended GioBatta by a local couple and we were not let down. The meatballs, Arancini, and pastas were *fantastic* as well as the wine pairings. A must go if your vacationing, or a local! Also, the staff was so so pleasant and was working very hard, but made it effortless.

good food. Very rude lady manager. She apologized at the end of the dinner but the damage was done as she spoiled a birthday dinner. Customers are not treated equally. They seem to be more attentive to the local repeat customers at the expense of anybody else (better tables, speed of service...). Waited 35mn to get the menu. we were totally ignored as if we were punished for making requests. Half the party at our table received their food while the rest waited another 15mn...

We stopped here for dinner on an upstate weekend trip from NYC and found the food to be amazing. I got the seafood fra diavolo and my partner got the carbonara. I ordered a glass of Sangiovese and thought it was very good as well. The dessert was the standout. We ordered the chocolate chip cannoli, which had a very light, airy, but flavorful ricotta filling. The chocolate chips were sweet but not too sweet. The real touch of brilliance was the use of the shaved orange peels within the ricotta filling, which really gave the rich dessert a kick of zest. The contrast was very pleasing. The interior of the restaurant is cozy but spacious, with white walls hung with old black and white photographs. The staff was friendly and service was excellent. We would highly recommend this restaurant if you're staying in and around Saugerties, Woodstock, or Tivoli!

My friends and I were in the area for the weekend and this place did not disappoint! The pastas were all cooked perfectly and were delicious! Food aside, I was so impressed by the atmosphere inside and really appreciated the attention to detail they had. Overall, great experience and friendly staff!

Food is real good and the place is beautiful with real friendly staff. It great for a small town to have a place where you can get breakfast lunch and dinner.

Just went for our first time and we're delighted. We expected problems with the service, based on reviews: NOPE. We were promptly, and warmly greeted, seated (outside, as requested; even though it was raining lightly we were dry under the eaves) and food was DELICIOUS. (We were there for lunch.) Additionally, the coffee was great, as were the desserts. Tivoli is a little tucked-away place that is well worth your time and energy to visit. GioBatta can be proud of the food, service and decor they've provided.

Lovely place with ok food, not great; we shared the arugula salad which had really little taste and the chicken marsala which was good. We will come back because it's so pleasant sitting on the porch and the staff is good but it's not our favorite restaurant in the area.

We went twice this weekend, and both times the food and drinks were delicious. We had quite the assortment of pastas, salads, antipasto and dessert over the two meals (lunch & dinner) and there was not a single one that I felt missed the mark. Would happily recommend everything on the menus. But what sets this apart was the service- they were so kind and accommodating each time, even though we did not have a reservation and requested a table on the patio (we did have to wait but that's to be expected and they were super flexible). Clearly busy but were super apologetic and lovely and I like that they add the 18% gratuity automatically (it says so on the menu) to disperse tips among the entire staff.

Food is delicious and portions are just the right size. I actually was happily sated with the Caprese salad appetizer as the main meal- sweet ripe tomatoes, creamy, soft bufula mozzarella and fresh basil, all seasoned perfectly in evoo. My husband's tuna was cooked just tight with plenty of white beans and broccoli rabe on the side. Splurge for the warm, soft, yet crispy focaccia (bread is not free.) Sitting on the front porch with a glass of wine on the quietest Broadway was a summer pleasure. I don't know about inside but outside there was no loud music. There was no music at all which contributed to the relaxed ambiance. Desserts looked great but strolling the one block town with an ice cream cone from a nearby shop looked even more enticing. Service was friendly and low key, did not have to wait long to be served. Prices reasonable. Will definitely return. Maybe we'll start with dessert this time MS in Montclair

Absolute bummer of a night here. It's SO cute and the food is great- but the service was so insultingly bad we wouldn't go back, which is a real shame. We were sat without menus, so I eventually grabbed a couple from the bar, and then we sat for a full 20 minutes (I checked- yikes!!) before anyone came over to say hi or take a drink order. We really felt bad for our server- she had a huge party she was taking care of, so we figured she was tied up with them. But we saw her once to take our order and then even after they left, the service didn't improve. We sat with empty glasses and would've loved another round of drinks, but no one approached us literally from the time we got our food til our server asked if we wanted to see dessert menus. By that point we had been sitting with empty glasses and empty plates for so long, we just wanted the check and to go home. Being two long term service industry people ourselves, we were excited to support a restaurant that adds an automatic 18% gratuity to checks, but I can't help but wonder if our server didn't make more of an effort with us because she knew she'd get at least that regardless.

I was a great fan and frequent customer at their place in Red Hook. Unfortunately, they have managed to take everything that was great--such as the food and service--and grind it into the ground. Notwithstanding, they are not afraid to charge for their substandard service. We ordered at 6 pm for a 730 pickup. I was told upon arrival at 730 that the order would take 5 minutes more. I was told the same thing 10 minutes later. Twenty minutes later I found out that I had been lied to and that the order was only half-done: one of the cooked dishes had already been sitting for at least 15 minutes. I eventually got an accurate story when I managed to get a server to speak to me. The server could not tell me when my dinner would be ready, so I asked for the manager. The manager tried to say "5 more minutes", but gave me a credit once he admitted that he could not tell me when my order would be ready. In the meantime, the indoor restaurant was very crowded without appropriate distancing, and few people were wearing masks. The staff was not enforcing mask rules. At one pointi, I had to push away an unmasked man who intruded to speak over my shoulder to the manager while the manager was dealing with me. So, poor service, bad food prep coordination, lying about when the food would be ready and not maintaining mask and social distancing with customers eating indoors. GioBatti was the most unpleasant food ordering experience I have had since the beginning of the epidemic.

Are our lunch there today- outstanding fried calamari and minestrone soup was amazing. Desert was afogato!!

outstanding pasta dishes so far we've tried the lasagna , bologneae and the cacio pepe . looking forward to trying new ones this Saturday. this is a wonderful place , with a great vibe . all were wearing masks

A wonderful addition to Tivoli! Great Italian food. Good service. We go weekly!!

Great outdoor dining and solid food & wine here. The plates are well crafted. But, BEWARE that they are now automatically adding about 15% tip to every check. It is never mentioned and not noted on the menu. You MUST FIGURE THIS OUT YOURSELF at the end of the meal when reviewing the credit card slip, otherwise you will end up paying over 35% tip! The service was fine, but that extra $$$ paid and only noticed later is a slap in the face. Be very clear with your policies, otherwise you unnecessary anger your loyal followers. Feeling scammed.