Benjamin P.
Yelp
So....We've been ordering from Gorgio's for 4 years. I can report that they are consistent. Their pizza is top notch, don't get me wrong, but let's talk about what's wrong. It's like they are doing me a huge favor by waiting on me, both by phone and in person. The woman on the phone is rude, curt, and uses bad language on her customers. In person, she eats the entire time she's talking to you. Shoving grapes in her gullet like a squirrel packing nuts, licking her fingers the entire time, then touching your food, that grosses me out. While taking my order via phone, she dropped the f bomb on me. We order, on average, twice weekly, and it's always the same. The pasta dishes are ALL OVER COOKED. It's like eating a dish full of mush. And it's consistent. We've had gnocchi, cheese ravioli, beef ravioli, and spaghetti, so it's not by accident, it's consistent as I said.
The fact that you get abused on the phone and in person, have a health risk with her eating and licking her fingers then touching your food, and then getting over charged is ridiculous. This seems so wrong. I ordered; 1 pepperoni pie, 1 side meatball with cheese, and a ravioli dinner, came to $44 and change. Who do they think they are? McCormick and Schmick's?
When I asked who I could make a complaint to in house, she turned and replied; anyone one here, we are all family! She's been there over 30 years and "thinks" she's family. The only job she is good at is putting customers off. There are 2 other pizza places in town. It's time to start ordering elsewhere.
Family will stick together, whether right or wrong, and in this case, it's hurting your business. Wake up!! This isn't cute. It's hurtful. Good luck. I hope others follow our lead.