Glacier View Lodge

Nice hotel with nice views. They can charge what they like because they are the only hotel beside the glacier. Not sure about all the rooms, but the ones on my side of the building had a beautiful view of the glacier. The night we checked in we went on the organised Skywalk and the following morning we took the trip to the glacier. Both were well organised, although I found all the "I'm so excited to show you....' and 'are you excited?' a bit much, but that is probably a cultural issue and maybe the Canadians and Americans liked it. If you go at the height of the tourist season, it might be worth the cost because you get priority access to the Skywalk and the Galcier. We were a small group and had it all to ourselves. If I was doing it again I'd stay in the Crossing Hotel. It's a nice, clean hotel but not nearly as luxurious as the Glacier View Lodge. They're both very quiet at night and it's possible to get a great night's sleep. The Crossing Hotel is about a 45 minute drive from the glacier, but it is only a quarter of the price of the Glacier Lodge.

The hotel was pretty good, but the location was definitely a cut above! Rooms were spacious and well appointed, everything being fairly new and modern. There were a couple of glitches though - the USB chargers built in to the side tables did not work, and the shower was a bit temperamental (water pressure and temperature varying without warning). The fabulous setting put all this in the shade though. Even though our room did not look directly on to the glacier, the view was still awe inspiring and it was fabulous being able to walk across the road to do the 'toe of the glacier' hike. The hotel restaurant was pleasant but, as a gluten intolerant person, I would have loved to have more eating options. Overall we had a very enjoyable stay.

Stunning hotel with amazing views of the Athabasca glacier. Gorgeous luxurious hotel, beautiful rooms and oh so comfy beds. The view from the lounge with complimentary drinks is breathtaking 💕 Ate at the altitude restaurant, the food was delicious, definitely try the Kofts starter and the lamb and short rib mains, our server was Geraldine and she could not have been more attentive and informative. A special experience worth every penny💕

Lovely stay at the Glacier View lodge last weekend. My husband had surprised me with the Ice Odyssey package. This included a guided your of the Skywalk the first evening, then a night at the lodge and the Ice Odyssey glacier walk the next morning. There was a lovely charcuterie board served from 5-7 in the lounge with complimentary signature cocktail before the skywalk. Room was very clean, spacious and a nice large shower. We were actually in the Honeymoon suite which was a nice touch and it has beautiful views of two glaciers.

I thought this was an absolutely fantastic experience. Yes, it wasn't inexpensive and should have maybe included a free breakfast (maybe) - the hotel is super clean, the rooms are big, the views are unbeatable and the staff were so great. My only point of constructive feedback would be the fact that you can't control the temperature in your room which (for us) left the room way to hot for my confort.

Unbeatable location - views from the lobby are stunning. It becomes a lot quieter once everyone leaves after 7.30pm. We had dinner and breakfast at altitude restaurant and both were delicious. The views from the restaurant are amazing as well.

Our stay at Glacier View Lodge was truly unforgettable. From the moment we arrived, we were welcomed with warm hospitality and breathtaking views of the glaciers right outside the lobby window. The tours and activities were thoughtfully planned and so much fun—we truly enjoyed every moment. The reception team went above and beyond to ensure our stay was as comfortable as possible. A special shoutout to Bronte for being incredibly kind, helpful, and attentive throughout our visit. Thank you for making our experience so special!

I had terrible experience during the stay. ||||Firstly, There was no hot water when my wife was taking a shower. As a result, she got a cold and a mild fever the next day. This directly affected our health and disrupted our travel itinerary. I reported the issue multiple times and waited for hours, but no action was taken and no solution was provided. After a long day of driving, we expected at the very least a hot shower and a comfortable rest—basic amenities that every hotel should guarantee, especially at this price point. This was simply unacceptable||||Secondly, I was locked inside the bathroom twice during the stay. I did not slam the door or use any unusual force. This was very distressing, and I had to call for help on both occasions. Fortunately, the receptionist assisted me, but the fact that this could happen at all—more than once—is a serious safety and maintenance issue that should never be overlooked.||||What's more, Shortly after check-in, just when we wanted to relax, a fire alarm went off and forced all guests to evacuate to the first floor. While I understand and respect safety protocols, the alarm turned out to be a false alarm. What added to the frustration was the complete lack of communication afterward—no explanation or assurance was provided. It left us confused and stressed at the beginning of our stay.||||What was most disappointing of all was the way these issues were handled. After reporting everything, the only response I received was a casual “Sorry, that's the best I can do.” There was no formal apology, no effort to make things right, and no follow-up from any manager or senior staff. It felt like our concerns were dismissed completely.||||I Sent several emails for complain, butthere's no reaponse at all!

We really enjoyed our stay here and greatly appreciated the private tour of the Sky Walk and Glacier which they provided for guests only. That made life much easier and we avoided the crowds. The beds were great and the rooms were nicely appointed. A very special treat at a fair price.