Gladwell's Deli & Grocery

Always got my coffee fix from there, and had some light snack and meal from time to time. Staff was always friendly. They also have space upstairs which is convenient if you want o relax and enjoy your cuppa.

Gladwell's have become established over the last 3 years with good reason. Some quality produce in all areas. With some great bread and a meat counter, there are plenty of store cupboard itemsnof quality also. They have a wide range of beautiful vegetables and many organic. There is also a greats selection of quality alcohol in the fridges. One can also find some top notch cakes a swell. There is also a gift section with cards and wrapping paper. Staff wonderful and a great place to check out.

IMPORTANT : I’ve been shopping at this store for quite some time, but my last few visits have been extremely disappointing. The quality and freshness have noticeably declined — meat, bread, and other “freshly made” products are often stale or spoiled, despite being sold at premium prices. Most recently, I purchased a product that opened unusually easily, which concerned me, but I consumed it anyway — unfortunately, I BECAME SERIOUSLY ILL afterward and had diarrhoea. It genuinely felt as if the product had already been opened and resealed before being put back on the shelf. I thought it was important to report this for health and safety reasons. When I first called the shop, the manager was dismissive and rude. During my follow-up call, her attitude became outright arrogant — she raised her voice, took no responsibility, and didn’t even ask how I was feeling after getting sick. Instead, she brushed me off with, “We’ll pass it on to the supplier,” as if the shop bears no accountability whatsoever. After several bad experiences, it’s clear this isn’t an isolated case. The products are OVERPRICED, poorly handled, and NOT FRESH. The customer service is equally disappointing — unhelpful, defensive, and completely lacking empathy or professionalism. It’s unacceptable for a business selling perishable goods to operate this way. This shop should seriously reconsider its standards — or it shouldn’t be operating at all.

Had the best matcha here today — the staff are always so lovely! I often grab their focaccias, which are amazing, but I’d 100% recommend any of their bagels too — the smoked salmon and cream cheese one is unreal. The miso tart is also a must-try. Such a great spot to sit and get some work done as well!

Really appreciate on the one hand the gastronomic options they bring to the neighbourhood but it's impossible to sit in the place and relax with coffee and cake despite it being a core part of the offering. Downstairs is freezing cold with the doors wide open while upstairs is a an informal co-working space to the point you literally cannot get a table. Surrounded by around 15 laptops this afternoon many of whose users didnt even bother to buy a coffee or tea sitting around clearly for hours with no sense of shame. Meanwhile you spend £8 and upwards for a coffee and cake and cant actually sit down and relax. Come on Gladwells , you need to do better! Prioritise those that actually buy your products.

Gladwells Deli and Grocery is such a gem of a local spot! The staff are always friendly and welcoming, and you can tell they genuinely care about their customers. The deli selection is fresh and delicious. It’s rare to find a place that combines great food, warm service, and a real community feel, but Gladwells manages to do all three. Highly recommend stopping by if you’re in the area it’s the kind of place that makes you want to keep coming back.

The staff are rude (like, really rude. I was taken aback actually by the dirty look the girl gave me) and the prices are astronomical but by god the produce is great and the sandwiches are delicious. Salt beef bagel was really nice. It cost about £8 so won’t be a regular thing, but it’s a cute little place. Not the worst kind of gentrification I’ve seen in my life as a Camberwellian. I’d love to see them do something nice for the community they’ve taken root in eg Southwark foodbank donations, hosting local groups. Reluctantly, I will be back. I will only buy my coffee from Caravaggio’s, however.

Giving this five stars as I paid £2 for a pastel de nata and I think that’s pretty good in London, the staff were lovely, my dog got given a dog biscuit on the house, the coffee area is really nice, and the whole vibe is excellent. I will be coming again and again and again