Anantharaj
Google
We had a wonderful trip to Kerala last week with the team from Go Around the global. The planning was well-organized, and Anjana did a great job handling the arrangements and coordinating the logistics. She was very supportive, especially when it came to leasing and quotations.
However, after the payment was made, there was a lack of follow-up from the team. No one from the management or Go Around the Global Travels reached out to get feedback, which was disappointing. I took it upon myself to provide feedback after the trip.
I spent two days in Varkala, and the driver Fransis Issac there was excellent. He had great local knowledge and he was very familiar with the routes, making the trip even more memorable.
The highlight of the trip was definitely Varkala beach, but the hotel stay there left much to be desired. The hotel named Vakkom plazo, was not a good choice. I would not recommend staying there if you're planning a trip. On the other hand, the other hotel Deshaden we stayed at was much better, and I had a pleasant experience there.
I hope that next time the management will be more proactive in following up, and that the hotel choices will be more carefully considered..