Julfern Rodrigues
Google
Had a very bad experience at this place yesterday, never going or recommending any of my family or friends.
I ordered 1 Ros omelette (priced £4), 1 plate beef samosas (priced £4), 2 buns (priced £2), 1 masala Chai (price £2). All these prices were shown on thier food menu/ display board.
So when I asked to get the bill, the lady who served me said it is £14. I asked her after calculating the price, it should be £12. She was little confused and went inside. She came back and informed me that the extra £2 charged is for 1 bread given on Ross omelette £1 charged extra , 0.50p for preparing the food and 0.50p they charged for the masala chai as it is £2.50, not £2.
I have been to many Goan restaurants/cafe in UK and ordered Ross Omelette in the past and bread had always been part of the order, not charged extra. If there is a charge, it's always mentioned in the menu.
When I asked her why display board shows £2 for masala chai, she just answered me casually that the prices are not updated on the display board.
I was shocked to hear this, as there was no bill/receipt given to me either before the card payment was made or after the payment with all these extra charges.
I politely made the payment and walked away, but in my mind I was upset and thought I will never visit this place to eat food again.