Goddess and The Baker, Grand

I read all of the bad reviews after getting my food. I don’t know about any of them but I had a good experience. Bread and toppings were fresh. A little overpriced for what you get but all in all a good place to grab a quick bite.

It's 9 AM and I go to the goddess and the baker for a croissant and an ice coffee and some whole milk for my son as we are waiting for the children's museum to be open. the milk that was on display was not refrigerated but I believe it should have been. So I asked the attendant about this and she responded she didn't know and gave me milk from a different source behind the counter. She to charge me $11 for the three items so I asked for an itemized receipt and she said she couldn't provide this and also claimed she didn't charge me for the coffee because they were out. Out of coffee?!! I don't know if she didn't feel like making a coffee or she wanted to pocket the extra four dollars not sure what the situation was but a very bad experience overall. I asked her to refund the charge for the coffee and she said she did but was unable to provide me any kind of receipt. All around a poor experience and frankly, sketchy.

Very bad experience on October 28th. Ordered two sandwiches, one hot chocolate, and one Americano. Hot chocolate and Americano took twenty minutes to prepare. My wife's sandwich had a large spot of mold on the bread. After I showed the mold to a manager, he promised to issue a refund to my card. It is November 5th and I have not received a refund. I have attached a picture I took of the sandwich before turning it in.

I've come here twice and ordered the chopped salad. The food is great but it takes at least 15-20 minutes for my order. I'm usually the only person or first person to order with no one waiting for their drinks or food.

Went to the one at Navy Pier. It wasn't busy, yet still had to flag down staff from playing on phone to get service. Ordered a coffee. Went to the end to put in sugar and they were out. Flag down staff on phone again to ask for sugar. She informed me they don't carry sugar and only sweet and low. When I asked her what usually goes into the empty container where sugar usually is she informed me she was not sure. Places like this need to go out of business.

I asked for a large cappuccino (listed on the menu), she said they didn't have them. Then charged the wrong price for the small. I asked what she'd recommend for breakfast, she said they didn't have that. But, it's a bakery..? Cappuccino was gross too.

Took my son here for a chocolate milk amd a bagel after playing at navy pier. Guy behimd the counter was rude. Stated "line starts over therr" after i had already been waiting in line for five minutes. Then ignored me when i stated that and served the person behind me. Needs customer service training.

This place is a mixed bag. I have had some very good drinks here, but I have also had some drinks that are poorly executed (I'm looking at you Horchata Iced Coffee). There are few things in life that are worse than paying $6 for a sub par specialty drink.