Kevin Tran
Google
We chose this restaurant for our Valentine's date, expecting a great atmosphere, delicious food, and quality service. While the ambiance was initially inviting, our experience quickly turned into a frustrating ordeal. We started with two cocktails, which arrived in a reasonable 10 minutes. Alongside, we ordered a few dishes, understanding that it was a busy night and food might take some time. However, after waiting for over an hour—watching tables around us receive multiple rounds of food while we sat with empty plates—it became clear that we were forgotten. Despite reminding both waitresses multiple times, our food never arrived. Each time, we were assured it was coming, but with no sense of urgency or apology. After hours of waiting, we gave up on ever receiving our meal. To make matters worse, when the bill arrived, we were charged for everything—including dishes that never even made it to our table. When we pointed this out, the waitress casually responded, "Oh, it never came out?" with zero remorse. Between the atrocious service, lack of accountability, and the sheer disrespect of charging us for food we never received, this was hands down one of the worst dining experiences we've ever had. Would not recommend, and certainly will never return. Freezing in the snow storm was more enjoyable than this.