Tony H.
Yelp
I proposed to my girlfriend's daughter and my girlfriend this weekend! Everything was amazing and worked out perfectly as planned. I would highly recommend this company for anyone considering, and if you're doing it in Irving I would highly recommend using Melissa from Allison Images (their recommended photographer). I did a dessert cruise from the Marriott, and the desserts they made were top notch! We had cheesecake and chocolate bundt cakes. The message in the bottle was a great touch as well! Our gondolier was absolutely amazing, and he was 5 stars!! We did the upgrade to the rowing gondola.
As for other services, I opted to not use Gondola Adventures because I wasn't too sure of the quality. Their online pictures didn't portray any of their services as being that great, so if you don't care about the marketing and public image you portray to potential customers, you can assume they'll go with other professionals. I choose to have champagne, sparking juice, and roses from a florist placed in our room, by the hotel, and the Marriott more than took care of us.
A couple of suggestions. This website is in need a major overhaul with professional photography and/or marketing. Majority of the images you see do not do any justice, and I almost did not use their services because of the shotty imagery. I believe a website overhaul would gain y'all a lot more business and convince those who are on the fence. I was on the fence for doing a dinner cruise, because the food did not look that great and pictures didn't seem worth it, so I opted to go to a steakhouse pre cruise. Second, if you are doing professional photography (which I was worried about, given the website images) I would get the photographer's recommendation for a time before booking. We went by what Gondola Adventures said and were not able to change (unlike they told me) and the sun and light were already gone by the time the cruise ended, so that was a bummer that they chose to not listen to the photographer, especially when you're spending more money for photos than the cruise itself.
Because they are located in California on or by the beach, I don't think they understand the sunset in Texas is different especially when you're in a city surrounded by buildings. Even though the sun may not be completely set all the sunlight was hidden due to the buildings.
With that being said, we had an amazing experience! However, Gondola Adventures has a little work to do to be perfect and receive perfect ratings.