Tanaporn L.
Google
Today is Tuesday. I went to the shop at 6 p.m. There was a female employee working, and I swear there were no other orders in the store except mine. But she took a very long time to serve me, to the point that I had to stand and wait at the counter. She literally saw me waiting and I could see that my drink was already finished, but she didn’t bring it to me at all. Instead, she calmly washed two glasses, rather than quickly giving me my order. She looked like she didn’t care at all. She clearly has no passion for customer service. I honestly never expected to experience service this bad. I’ve been to many Gong Cha locations, and the service everywhere else has always been great. So I don’t understand why the service at this branch is so terrible. To be honest, I won’t go back there with my friends again if that woman is still working there!!!!!