Gonville Hotel

Great location, wonderful staff, extremely comfortable rooms and beds. I really enjoyed the lovely scent throughout the place. My pup was fantastically cared for as well with treats and breakfast. Close and walkable to everything nearby and great to have parking. Live jazz in the bar was a nice touch. Breakfast was lovely as well. Highly recommend!

Stayed for one night, lovely room however TV had a damaged screen but we were upgraded to another room promptly. Rooms are well presented and has mostly what you need. No mini fridge though if you need one. Service was excellent, staff were very attentive and friendly. We stayed for dinner and drinks. Be mindful, there's a 12.5% service charge every time you attend the bar to get a drink, we didn't get told this until checkout the following day! Overall, a pleasant experience, perfect location to walk to all the main attractions. We also had the complementary drive around the city in a very old car. Driver was nice and knowledgeable. Would I return.. yes! 😁

We had a Bentley ride and an afternoon tea - both absolutely lovely. A ride with Zane was smooth and comfortable, he told us about the central places in Cambridge that are better unvestigated on foot, and rode us through beautiful nearby villages we wouldn't probably see without the ride. The afternoon tea was a wonderful little ceremony with delicious food and drink. The staff are helpful, friendly, polite. The hotel is tidy and stylish. Moreover, the ride and tea were donated by the hotel to a cancer charity as a gift - that says a lot. Thank you so much!

I can confidently say this was one of the best stays I’ve had this year! I chose this hotel to celebrate my wife’s birthday. We were greeted with impeccable courtesy and attention! The dinner was simply outstanding – I had one of the best steaks in the UK, and the burrata transported me straight to Italy. We paired it with a perfectly balanced French rosé wine.||The bar service was exceptional, and they even surprised us with a lovely petit gâteau for the birthday candles! We stayed in the Gresham House Villa, a wonderful room with classic and elegant décor. Upon arrival, we were welcomed with Prosecco and delicious petit fours – a thoughtful touch that made all the difference.||Breakfast was also spectacular, offering a wide variety of freshly prepared options. I highly recommend the Eggs Royale and the Shakshuka. The staff were incredibly attentive, with a special mention to Hayden, who was exceptionally kind and helpful.||I will definitely return to the Gonville whenever I visit Cambridge!

Lovely staff; excellent place to write. Quite close to the city centre; just lovely! Room service was excellent, and there’s an espresso machine in room. Toiletries smell fantastic; all the little details have been well-considered. Easy to extend stay if needed, bravo!

Stayed on New Year's Eve, and was initially worried that it might get noisy at night with the party hosted in the restaurant, but that was not the case at all. The room was very quiet and we had a great night sleep. Our room overlooked the car park, so not much of a view. But the room itself was very clean, comfortable, and spacious. Would definitely consider staying again on our next visit to Cambridge.

My wife celebrated her birthday with a night in central Cambridge.||We have stayed in several Cambridge hotels before but decided to try the Gonville due to its location and reasonable prices.||Our room was super comfortable and we had a bath and shower which was a bonus. We ordered room service (the Tempura prawns were really tasty!). ||The Gonville is a short walk to the shops and bars, restaurants in town and you can walk over via Parker’s Piece which the hotel looks over at the front.||We really enjoyed the choice at breakfast and the “Full Gonville” is highly recommended!||The staff were really friendly and helpful and the atmosphere of the hotel was very relaxed - January is a good time to relax after a busy Christmas time.

Having stayed in hundreds of hotels in the UK I can honestly say this was one of the best i have stayed in. |Ruben on arrival when hearing it was my wife’s birthday arranged an upgrade, a birthday card in the room and a complimentary macaroons with chocolates and candle in the room. The team around Ruben could also not do enough for us to make our visit extra special.|When booking request that you get a tour in the 1953 Bentley as this was given to us on our departure and it did not disappoint and Zane the Chauffer is a true gentleman, a man of the world and perspicacious of Cambridge. If Zane don’t know it isn’t worth knowing.|You will not be disappointed and we will be definitely returning!

This review is not about the hotel, it's only about the afternoon tea service at the restaurant. We visited the restaurant during a time when some renovations were taking place therefore the entrance to the restaurant was blocked. We went to the hotel lobby and asked for help finding the restaurant and the person there didn't seem to know where the entrance was. I always thought whole afternoon tea thing was so overrated but I figured I'd give it another chance (when in England). My opinion has not changed, in fact it was reinforced by the experience at this restaurant. The pastries were not good, didn't taste like they were made by a pastry chef, tasted more like they were store bought.

Very comfortable hotel. The bed was very comfortable, the steam shower was great, and the breakfast each day was great. Located across from a park, easy walk to shopping.

We came as a family of 10, ages 11 to 82. Without asking whether it was appropriate, our 18 year old, 6 ft 5 inches grandson was assigned a limited accessibility room designed for a wheelchair. The sink is 3 ft high. This was totally against what should be protocol - namely asking before assigning. Did the desk just think these were likely one time guests and what the heck? It's really bad form and bad manners

Positions itself as a boutique, luxury hotel on its website. It is not. The common areas have recently been renovated.... and are fine. But the rooms are TINY and need a refresh. I booked a room with a King bed, 3 months in advance with a specific note around why we needed a King (exceptionally tall partner). I paid close to USD$300 for a room that - had two separated single beds - had no wardrobe - had nowhere to put bags, the space was so small we had to move them around to open and close the door - didn't have working wifi - the bathroom was so small that there was nowhere to put a small toiletry bag - overlooked a carpark - the towels had a strong chemical smell I complained - the staff were really nice and apologetic and admitted they should have given us a King room given how far in advance I requested and the special note applied. They promised me they would give me a 30% discount to my credit card on Monday (they charged my card in full a few hours before I arrived at the hotel). It is 7 full days since I checked out, I have chased and got no answer and then I sent a follow up email to another address and finally someone answered. Now I am waiting for someone to call me so I can give them my credit card details so the can provide the discount.

The 5 stars are for the bartender Louis. He makes THE BEST Cucumber Collins, White Russian, and Burned Breakfast. He is also one of the nicest guys I've talked to - super caring and patient. When I couldn't decide what to get, he recommended drinks that became my instant favs! His Cucumber Collins also turned me into a Gin lover. I've had nice bartenders back in the US, but Louis is totally at the next level. I wish my trip was longer, and although I've just been back home for a couple of days, I'm already craving those delicious drinks and the great experience. Thank you Loui. Hope me and my coworkers will have a chance to meet you again in the future!

Terrible service and no empathy. I booked a hotel for October to go to my friends wedding. The wedding was cancelled and the hotel refuses any refund with multiple weeks notice of cancel. They say I booked a guaranteed rate through hotels.com and they won't make any exception for the extenuating circumstances. The manager was incredibly rude, offered no condolences for the situation, and seemed to enjoy delivering the bad news in my opinion. One of the employees promised me the day before if I called back and explained the circumstances that the hotel would refund me. Now I've wasted time talking to rudest hospitality manager, and I would refuse to ever come here and deal with such an appallingly terrible leadership team to oversee my stay. Thanks for being the worst in my opinion

If you like live jazz, this is the place for Friday and Saturday from 7 to 9pm. A pianist and bassist fill the comfy cocktail bar with jazz of all flavors: straight-head, blues, bossa nova, straight ballads, etc etc. They encourage requests and, in typical jazz fashion, seem to know every song ever written. Highly recommend Robin and his band, great guys to talk to in between sets as well! Oh and the cocktails are good and food is good...they have a great twist on a classic Caesar salad.

I have stayed at this hotel a few times and the rooms are ok (got even better after the renovation) but the breakfast is terrible and since they increased the price it is not even close to worth it. I'd say you'd be better off somewhere else.

Good location but an unreasonably dated hotel that was a poor value. No irons in the room. If you call and request an iron you'll get it for the day but then it will be reclaimed by the staff while your out. Call again each and every morning for the iron or iron everything you want ironed at one time. Uncomfortable bed. I stay in a hotel 2-3 times a month on travel over the past 10 years and this is the worst I've stayed in.

I loved this hotel! The staff was welcoming and the layout clean and comfortable. Their food and breakfast buffet: delicious. They have a vintage Bentley and a gallant Chauffer, Elliott, who is charming and always willing to drive you to a nearby location. They have bikes to loan out to their guests which makes for a wonderful Saturday past time especially when the weather is nice (which it was!). I am definitely going back. Keep up the great hospitality.

The Gonville Hotel is in the heart of Cambridge and boasts superb views over Parkers Piece. The staff are very friendly and helpful and the venue is spotless and makes a great venue for weddings.

Expensive dump - this is how best I can describe it. I paid 170 pounds per night The rooms are tiny They don't even have a cooler for storing food The hotel had remodeling in progress The elevator was not working