Javier S.
Yelp
Food is always good, but just hope the Owner doesn't handle your reservation.
My wife and I have been going to this location about twice a month since September, but last night was our last visit. We'll be headed to a different location from now on.
We arrived exactly on time for our reservation and we checked in at the stand and were given a trinket and told that our table would be ready in 5-10 minutes. All good so far.
In the front were two large heaters and it was very warm, so my wife said that she'll stand outside while I wait for our name to be called.
Then some guy came out and began "asking" groups about their parties. He just ran up and said "4 top?" I corrected him and then he said "no reservation", once again, I corrected him then he just says "yeah, but the rest of your party isn't here" and ran off.
I was confused as we both checked in with the hostess, so I went up to the stand to make sure they realized that both of us were there, my wife was just outside.
That's when things went sideways.
The following interaction lasted less than 60 seconds....
I get there to confirm that my party is all here and he just cuts me off and says "the rest of your party isn't here", I start to explain that my wife is just outside and he cuts me off sarcastically looking for her and says "I don't see her".
At this point, I just want to make sure they don't give up our table so I say again. "no, she's here. it's just hot in the front of the restaurant she stepped outside"
He wasn't having any of it and begins yelling at me in Spanish (which I speak). So we go back and forth in Spanish and he keeps telling me that we can't be seated until my party arrives.
I try to explain again that she IS here but just not standing next to me.
He continues yelling at me and then denies that he ever said that he's refusing to seat me. (which he said in Spanish, so nobody could hear him)
I look to the hostess who checked us in and saw my wife when we checked in. And she looks at me and says with a dead serious face "look, we have 5 other parties who have all arrived"
After a minute of this, I text my wife so she can prove that she exists, she walks in 5 seconds later and the owner suddenly changes his demeanor and seats us.
No apology for yelling at me, embarrassing me in front of everybody, or insinuating that I was a liar.
Nothing at all.
We sit and enjoy our meal, he walks past us a few times and doesn't even look in our direction.
I'm happy to drive the extra 7 minutes to go to another location.