Daniel C
Google
First time I’ve felt compelled to even write a review, I have never felt so negatively after what should have been a routine order. DO NOT ORDER FROM HERE, I IMPLORE YOU. I realize so many reviews are highly emotional and sensationalized reactions, but this is not one of those reviews. I waited 40 minutes and after that they gave me a refund without any food or any other sort of compensation for waiting (see the "VOIDED" on the screenshot of my receipt) after not starting my order at all because their kitchen is "a disaster" (their words, not mine). Do you really want to eat somewhere where their own staff says this about the kitchen? I love the mission but the service is unacceptable. Support any other local business and avoid.
EDIT: On Yelp, where I left the same review so that the maximum amount of people could see, Kyle, the owner, replied to my comment to apologize, then quickly deleted his response, likely realizing how bad it looked to agree with my comment to people like me who read these sort of comments to decide where to eat. This is the mentality of the ownership: zero accountability, quick to hide the truth when it becomes inconvenient.
I do not mind spending higher prices on high quality food, but there is heavy emphasis on high quality. I just want anyone deciding where to spend their hard-earned money to consider this: cooking your own meals lets you enjoy food free from the toxins and questionable ingredients and service found at virtually every restaurant… including, it seems, theirs. Also you won't be paying $30 for a burger and fries that you can very easily cook for yourself while getting maximum satisfaction and personal fulfillment.