Jason B.
Yelp
I'm always up for a good burger, so my wife and I decided to try this place out. Unfortunately, we had a rather poor experience.
We were seated quickly and had a quick look at the menu. We decided to splurge on an appetizer, and the egg rolls sounded quite tasty. My wife opted for a beer as well. Honestly most of the burgers sounded good, but I landed on the Korean and she got the Jean Robert.
The egg rolls were brought out probably ten minutes later. We dove right in, and both agreed that they were good, but not spectacular. They were crispy, but under-seasoned. The flavor was improved with the soy sauce and pickled onions that came alongside the dish, but still it seemed to lack a little something. We gave them 3 stars.
As for the burgers, there were a couple red flags. First, I ordered mine cooked medium, and my wife went to order medium rare, but the waitress warned us that their burgers "tend to run a bit more rare." This essentially means that the cook doesn't know how to cook them properly.
The second red flag was how the burgers looked. The patties were probably 2-3 inches thick. Not only did this mean they weren't wide enough for the bun, and they were too tall to eat effectively, but that, as anticipated, they were not cooked correctly.
After a bite or two into the burger, I noticed it was very red, fully rare in parts. Though the burger was so thick that in other parts it was well done and even burnt. I've never had a burger that was both overcooked to char and undercooked, practically raw. My wife had the exact same quality of cooking on her burger.
On top of that, the Korean burger featured a sriracha mayo--tasty but very sparse--pork belly--burnt to being dry and unchewable--and a fried egg that was undercooked and included viscous raw egg white. Finally, almost everything was bland and unsalted.
The fries were a bit under-seasoned, but mostly fine.
Our server was present and attentive until we received our burgers, at which point she was gone for 20-30 minutes, which left us waiting a while to get the check.