Jackie L.
Yelp
My family and I were thrilled to find this place as the menu is right up our alley. We ordered the everything bagel and asked to add an egg. Not particularly odd in my opinion, but somehow this angered the women behind the register and she yelled NO, YOU CAN'T DO THAT!! With no explanation, grace or professionalism what so ever. If it can't be done fine, but she could have kindly relayed that. We all wanted the bagel, açaí bowls, coffee, juice and shots. We thought it was nice and were ready to spend $$. Once this incident happened our thrill quickly turned to disgust. We ordered one toast and two shots and decided treatment like that DOESN'T deserve our money, time or repeat business!
I would like for the owners to know the place is wonderful from the aesthetic, the menu with all the options and the cleanliness. It's really too bad that they have a few employees that should not be serving customers. There were three females, one young, two older. The young one was a joy, worked hard but was told to go to the back. The older ones were who made our visit miserable. They were rude and unpleasant. I hope this will prompt customer service training for these ladies. I would hate to see how their actions affect this business in the long run.