Gram Cafe & Pancakes San Francisco

"Often overlooked as actually the best mall in San Francisco (the glorious parking! the clean movie theater!), Stonestown is throwing down these days with a number of exciting dining options. The one that got the biggest buzz: Gram Cafe & Pancakes drew long lines when it opened in 2019, bringing its jiggly Japanese souffle pancakes to the mall. But should you require something savory, there’s also Kura Revolving Sushi Bar, which motored in with conveyor belt sushi in 2021." - Lauren Saria, Becky Duffett

"Inner Sunset diners can pop into Gram Cafe & Pancakes for a $25 lunch that includes a salad and either Japanese curry or unagi don." - Lauren Saria

"Wiggly, jiggly soufflé pancakes landed in SF earlier this year, when Gram Cafe and Pancakes moved in Stonestown Galleria." - Becky Duffett

"Gram Cafe and Pancakes, a 60-plus location international chain, opened an outpost in Stonestown Galleria to much excitement, as it’s the first U.S. location of the company. The spot assembles 30 plates of pancakes per seating (of which there are three a day), so there’s a system of number-taking and lining up before the soon-to-deflate pancakes are served." - Eve Batey

"In just five years, the company has expanded with more than 60 locations open and on the way around the world, including countries like Thailand, Indonesia, Australia, and Canada. This is the first location of the Japanese chain in the United States, though others are already planned for the Bay Area (and beyond). Now open in Stonestown Galleria, Gram was spearheaded by a Bay Area couple, Peter and Dorothy Wong, who tasted the pancakes on a trip to Japan and rightfully identified it as a fit for San Francisco. It’s now joined the ranks of other Asian chains like Marugame Udon, Shihlin Taiwan Street Snacks, and 85C Bakery Cafe that are also operating in the mall. Since the news of the pancakes’ arrival broke, fans have been eagerly awaiting opening day. Now that it’s here, here is how to navigate this sensational treat. First thing’s first: theres a limited number of the premium pancakes (as in those very tall, quivering stacks that are lighting up Instagram feed). Each day, there will be 30 premium pancake plates (each has a stack of three) available three times per day: 11 a.m., 3 p.m., and 6 p.m. Diners will line up for a ticket to guarantee access to those coveted ‘cakes, then present the ticket when seated. They’re created by whipping a very egg white-heavy batter til light and fluffy, then piping it into molds on the griddle, steamed under a metal dome, and carefully cooked until pale golden. Gram’s executive chef Teruyuki Masumura traveled from Japan to train staff and kick off the opening with perfect pancakes. As Gram’s signage throughout the restaurant proclaims, “these soft and fluffy pancakes will melt in your mouth.” When the pancakes arrive, don’t mess around: They’ll deflate. Be quick on the draw with that iPhone, or just skip it and live life in the moment. When each stack of premium ‘cakes is ready, the chef dings a bell and a server anxiously runs up to grab it and hustle it to the table, where diners should deploy the tiny, accompanying pitcher of syrup and get to work. (Pro tip: the knob of butter on top looks great but won’t really have time to melt; just spread it around or sideline it.) Don’t want to wait in line? That’s fine: You just can’t have premium pancakes. You can, however, choose from a variety of other whimsical (albeit flatter) pancake creations, both savory and sweet. That includes traditional pancakes topped with avocado and smoked salmon, “taco pancakes” with spicy chili and cheese, and a special dish created just for San Francisco: a stack of red bean matcha pancakes layered with matcha-tinted whipped mascarpone and accompanied by azuki beans and mochi balls. Aside from pancakes, there’s a selection of French toasts, bacon, scrambled eggs, salads, soups, smoothies, and prepared desserts, plus one sandwich (a BLT with avocado on rye bread). There’s also tea, Sightglass coffee, beer, wine, and mimosas. Gram Cafe and Pancakes is now open Monday through Thursday from 10 a.m. to 8 p.m.; Friday 10 a.m. to 9 p.m.; Saturday 9 a.m. to 9 p.m.; Sunday 9 a.m. to 8 p.m. Hours may change during initial opening." - Ellen Fort