Chloe H.
Yelp
Tough review - wanted to give it four stars....but finally settled on three.
Pro: staff is always pretty fast, food is always pretty good - better than you'd expect. It isn't just typical "mall" or "movie theatre" junk food (frozen pizza, frozen things just reheated, etc), and the new seats are very comfortable. It is a great place to see a movie.
Also love the disclaimer before every movie telling people to PUT YOUR CELL PHONES away and don't bounce your foot on the seat in front of you. Why people think its OK to text during movies...or bounce their foot on the back of seats is mindblowing.
Downers:
The recliner seats. If you don't get a seat in the third row of recliners, then you are so close to the screen that you literally cannot see the entire screen. It's actually better to sit on the end and tilt your head sideways over sitting in the middle, where you constantly have to move your head (in either direction) to see what's happening on the side of the screen.
They also don't fully recline backwards, which is odd. Most recliner seats (in theatres) will go back pretty far. The ones here mainly just recline (go out) in the leg area.
FINALLY - I'm not sure how to fix this, but we've went three times in the last six months and all three times somebody was sitting in the seats we picked out (recliners). It's awkward af to go into a dark theatre and tell somebody "sorry dude, you are in my seat." Last night there was zero people in the 2nd isle. And a huge group of young 20s in the back row (where our seats were). It was awkward to ask somebody to move when there were so many open seats around....and we felt kind of mean to make people move away from their friends. So we just sat in the row in front. No big deal, right? Lol, that's not how life works. Of course, a couple minutes later another group comes and we are sitting in their seats. They do what we did, and just sit in another group of seats - but not before the lady makes a couple snide comments. "I guess we'll sit over here, since ya'll are in our seats." I tried to explain that somebody was in our seats - but she just ignored us. Again.....no big deal right? Lol, no. Another couple comes in, and of course, the last couple is sitting in their seats!!!! So now you literally have THREE groups of people who are annoyed that somebody is in their assigned seats. And it's annoying that we - the paying customer - is left to fight it out Lord of The Flies style. So this last poor couple is like "uhhh, honey, are they in our seats? Check the ticket, we might be looking in the wrong row." and as they fumbled around, we just got up and told them that people had taken our seats so we had sat in the empty ones and for them to take ours. Then we just moved up to the regular seats.
This has happened all three times I've went over the last six months. If it's dead, then it's easy to just grab another recliner. But in a full movie, one couple sitting in the wrong seats can cause a butterfly effect. It's annoying.
Maybe have the workers make a firm statement to customers when buying tickets that they MUST sit in their assigned seat so as not to screw other people.
