Amelia Chen
Google
Disappointed by both the onion soup and the service.
I came here because of the many online recommendations — sadly, it didn’t live up to the hype.
First of all, the service was far from ideal. I sat at my table and waited about 40 minutes before anyone took my order. Staff passed by several times, each time saying “I’ll be right with you,” but I had to follow up four or five times before someone finally came.
I ordered the deviled eggs, which were quite good, and the razor clams, which were decent. But the much-recommended French onion soup? Honestly… it was so salty I started to wonder if salt was free in this place.
There was no balance, no depth — just salt. It tasted like hot brine. I’m not French, but I’ve been in Paris for five days and have had onion soup every day in different restaurants — this was by far the worst, and I truly believe this isn’t a matter of “taste preference,” but a genuine seasoning mistake.
I politely mentioned it to the staff, suggesting that maybe something went wrong in the kitchen. But instead of checking or offering any solution, the response was a blunt:
“That’s just how our soup is. We can’t cancel it, and we can’t remake it.”
No apology, no concern, just dismissal. That’s what disappointed me the most.
As someone who has traveled to over 30 countries and 100+ cities, including Paris more than once, I know what a good French onion soup should taste like. This was not it.
All in all, the attitude made me feel unheard and unvalued as a customer — and that left the bitterest taste of all.
If you’re just here for photos and decent ambiance, go for it. But if you’re after a good bowl of onion soup… maybe keep walking.
—————
Right before I decided to pay and leave, I remembered how many people had praised their onion soup, so I chose to give the restaurant one more chance.
To be honest, I was so disappointed by their French onion soup that I decided to bring it up with the manager. In order to give the restaurant a second chance, I ordered another bowl. Unfortunately, even though it was slightly less salty than the first, it was still far too salty for my taste. I took one sip and didn’t continue.
When it came time to pay, they still charged me for two bowls, which I accepted. It wasn’t the payment that bothered me — it was their attitude, which I found rather unpleasant.
The food was disappointing, but the service was even worse.
They insisted I leave a tip when I checked— with 5% being the minimum allowed. If I had a choice, I honestly wouldn’t have tipped, because I didn’t feel the service was good at all. But I still did it.
What I really want to say is: if you’re an Asian traveler visiting Paris, don’t expect the service to be like what you’d experience in places like Taiwan, Japan,
Thailand and so on— where customer satisfaction and feedback are truly valued.
Otherwise, you’re likely to be very disappointed.