Melissa H.
Yelp
I thought I'd give this Hawthorne location a second shot since I had
received a thoughtful "$10 coupon on us" in the mail from the Manager here.
I ordered a tuna melt--$8.60, a cup of soup, a refillable coffee and peanut butter cookies, the butter cookie variety for a whopping $8 for 7 of them. The coffee was bitter and tasted old. The sandwich barely had cheese on it and it was luke-warm. I asked for a different kind of bread for the sammie..Cuomo...I got the standard white. The filling was sparse and pasted on and again, luke-warm, not hot. The young woman with the short sandy hair told me that the "aportion" sandwich filling amounts and that that was a regular portion. I explained, I was used to more generous. I've been coming to Grand Central Bakery since I moved to Oregon in 2001. I didn't give her the long story, just the brief strokes. Jus begrudgingly offered to make me another sandwich...but told me it would be "just the same." So, I did say to here, that's alright, I can leave comments on YELP...and I will do that. The soup was cool as well. Maybe its the location. Maybe its the staff. Maybe its that everyone is just more concerned about costs and making a buck. This location , in my opinion, no longer is the homey friendly place it once was. And the quality and generosity that the staff gave in service, attitude and portion size is no longer there. I will take my business elsewhere, maybe to the NE location. You ought to have paid your former staff better and retained them...and maybe not expanded the seating so much that your bakery looks just like everyone else's dining spot...an overly crowded hipster hangout who isn't interested in listening to nor serving the customer. I could get a better attitude and better service in a small town greasy spoon. I will not be returning. I hope you enjoy my usual good tip. Sunday October 9, 2022 around 12:30-1:30pm.