Grand Central Hotel Belfast

Really a first class hotel. You feel it the second you set inside. Beautiful lobby and attractive and beautifully dressed staff. The rooms are a good size and well furnished. The bath contains both a shower and bath tub. Excellent housekeeping staff. Breakfast is outstanding. Great location. You can't go wrong staying here.

Honestly, we go back every year we visit home. This time was sadly not the best. Service needs speeding up, but more so the quality of the food has diminished in my opinion. Maybe we got an off night. Some better vegetarian options would also be good. Restaurant is beautiful, lacks a little atmosphere and welcoming from staff.

We stayed here last weekend and the hotel was good, service was pleasant and hotel was immaculately clean. Breakfast was good, usual Irish hotel offerings. I have since however had a charge applied to my credit card post check out for items which I didn’t request or receive. The hotel informed me that drinks have been charged to my room in the Observatory Bar, and the hotel then in turn charged my card. I was not in any of the bars or restaurants during my stay. I have requested this charge to be refunded but have had no response or offer of this - unfortunately I will now have to instruct my card issuer to dispute this. Very disappointed to end this way for a stay that went well. Beware of this before booking.

I recently stayed at the Grand Central Hotel in Belfast and had a fantastic experience. The location is perfect. Right in the city centre and close to major attractions. My room was modern, spotless, and offered stunning city views. The staff were friendly and professional throughout my stay. Breakfast at the Seahorse Restaurant was excellent, and the Observatory bar is a must-visit for its panoramic views and cocktails. Overall, a stylish, comfortable hotel that delivers on luxury and convenience. Highly recommended

Extremely poor service, felt sorry for the servers, they don't seem to have been trained. We had a drink in the first floor bar and top floor. There was a wait for the top floor and yet when we arrived no-one came to take our order. Views are stunning but with £18 cocktails, we would expect excellent service.

I’ve stayed here 5 times now and I can say that it’s a constant pleasure . |From barry at the concierge desk who loves his GAA like myself , to Alix and the reception staff they conduct themselves with impeccable manner . |The breakfast is very good , but on my most recent visit they really went the extra mile , Noel the chef actually took the time to give me a demonstration on poached egg cooking ! He shared with me how well the hotel treat their staff and it shows in how they in turn treat their customers . Obviously this comes from the too down and he tells me his boss Jake has been particularly kind to him . I couldn’t recommend the city of Belfast more for a short refreshing stay and the grand central . The rooms , view , food , staff are of a 5 star standard .

Fabulous experience again. Staff super friendly and helpful, food and drink really great standard.Only disappointment is the introduction of the very outdated dress policy for the Observatory Bar - no shorts - since our visit last year. Could not have a pre dinner drink before dining in one of Belfast’s finest restaurants - in shorts! Serious re-think required!

I stayed here for 3 nights and the team were very lovely and kind. My flight was late, and when I asked for a late check-out, they kindly approved it. I will definitely be back again!

The young staff especially Katie and Jambi make the guests feel special and welcome The rooms are nice and well maintained but a bit careless in restocking water and coffee the location is grand and central Breakfast is a bit lame it's a good place to stay

Very elegant Oder historic hotel in Glasgow next to central train station. Convenient walk to city center shopping all within a short walk, abundance of restaurants. Staff is superb. Glasgow is known for the people. They say here what makes them different is the people. I noticed it right away from cab driver to hotel to restaurants. The people are so much friendlier than Edinburgh. It's night and day.

Tea in the observatory was amazing, the view is grand, but the food is the star here. The best tea sandwiches I'd ever had! The salmon has a little tiny ball of cucumber. Starter was goat cheese in a pistachio cone with little balls of balsamic vinegar that looked like cavier. For Sammie's also a nice egg&chicken salad. The scones are the star along with fresh raspberry jam and cream, they rival my own(if they don't beat). Also I'm not much of a pudding person but the panda cotta with passion fruit topping was amazing. A absolute delight. Mathew was our server and also Cairghn (hope I spelled correctly) who was brilliant, engaging and kind. Must recommend

An exquisite and vast hotel, beautifully decorated in an understated but elegant style. Just had drinks in the upstairs bar (Saturday 07/07/18) but have not eaten here yet. Service was good, but not great given the prices charged. We had quite a wait for the drinks menu and our drinks were slow to arrive at our table. We ordered a bottle of Pinot Grigio (one of the cheapest on the wine list at £29.00) to share between three, but never got the tap water we also asked for. Other similarly priced hotels in Belfast will ensure glasses of water and complimentary olives/ nibbles are immediately placed on tables, so Grand Central Hotel is definitely currently lagging behind the competition - but it's still early days so maybe they'll improve over time. Nice to visit once to see what all the fuss is about, except I don't think I'd rush back due to the overpriced drinks and second-rate service.

Beautiful modern hotel with terrific amenities, comfortable, quiet rooms. Breakfast and dinner at the hotel were very good and service was friendly and fine. I enjoyed my short stay in the heart of Belfast.

This has to be my favourite hotel stay ever! First of all the staff are amazing. So friendly & ensure everything is done to make your visit perfect. We had dinner & cocktails before going to the observatory for some more! Rooms perfect with the best amenities. Breakfast has everything you could possibly want & more.

Phenomenal , the grand central Hotel Belfast is possibly my best experience yet , the food was unbelievable ive never tasted such delicate and beautiful courses. The service was so personal and just exceptional all in all . If you are thinking of going ... do it . Worth every penny . Inside is absolutely beautiful aswell and the observatory was stunning