Grand Hotel Union Eurostars

We stayed here for 2 nights while on a tour. The rooms are very roomy with a TV, desk and a refrigerator but not many decorations. Our room had 2 twin beds pushed together to make a king and it had balcony. The shower in the bathroom is not totally enclosed so care was needed to no have the water spray everywhere. The hotel location was excellent for walking to the Old City, walking to the Castle and to the many restaurants along the river. It was especially nice walking down to the pedestrian way at night on the river when all of the lights are on. As to breakfast, the buffet was very good with many choices. There was a specialty coffee machine too.

My stay at the hotel was excellent. The staff were wonderful, especially Mr. Tomi. He was extremely helpful, spoke English very well, and took the time to explain all the details about the city and its tourist attractions. His cooperation and kindness made my experience even better. The room was clean and tidy, and the breakfast was enjoyable. I truly appreciate the efforts of the hotel management for maintaining such a high standard of service. I look forward to returning in the near future.

Excellent hotel! I thought our room was a great size. We had a king sized bed and was very comfortable. I enjoyed the breakfast here very much! It was large variety! Very good location too! Remember that cars cannot pick up or drop you off right in front. You will get dropped at the hotel next door.

This is a more modern version of the more grand and old fashioned one next door - Eurostar Union hotel. It doesn't look as impressive on the outside but the rooms are large and have balconies - although if you face the back and sides there's no view other than windows of other buildings around it - 12th tier. The interior has a hollow center design so from the top 9th floor you can see all the way down to the second floor which is the only guest floor that has couch seatings in the spacious public area. Room has wood floors, lower ceiling as it's not an old building. Safe doesn't work. A few drinks in minibar which is unnecessary. Lighting good. Bed very firm without much padding. Good quality sheets and pillows - very good neck support. Good shower in bath tub. Small tv but enough desk and floor surface to spread things out - only thing is not to put things you don't want heated on the vents over the fridge. Location is very good right on the other side of the bridge to old town - very walkable. Small pool and two tiny saunas that can only fit 3 (there is also a VIP room with its own sauna). Could get really crowded (with line outside sauna) and not relaxing when the weather is bad and everyone is indoors. But the small pool area does have large slanted picture windows - perfect to watch the pouring rain. You have to make a reservation although it doesn't seem to help with the crowd. Breakfast is ok, not fancy but a good spread. Not the best sausages. Plastic packaged madeleines are not bad. No fresh juices.

We absolutely loved this hotel! From check in to the final day, the service, location, and comfort was wonderful. They gave us a complimentary upgrade from a corner suite to the union suite, and the room was gigantic and well laid out. The breakfast buffet is also very good. But the true star is the location - couldn’t be better for the ljublana old town in my opinion. Would 100% stay here again.

Top location and an impressive building, which is why the cost is so high. Everyone’s experience is different but for us the high cost of 300 euros a night didn’t justify the experience we had. One of the reasons we chose this hotel was because of the pool. The website shows a swimming pool but it is in the adjoining hotel, not this one, and shared by both hotels. As it’s very small we were told at check in that we needed to book a slot, but there was no availability that day. We had booked a superior room but it looked more basic and dated than the website images. We had a view of the balconies in the adjoining hotel, dated furniture, and soap dispensers that were empty. There was a kettle but no coffee machine which wouldn’t have mattered except that when we asked for some extra coffee for the room, they brought up machine pods, then told us there were no machines. The lobby area was nice and bright but when we asked if there was a bar, we were told it had been turned into a display area for old photos. Staff were very pleasant and tried their best but this felt like a check-in check-out hotel with not much thought for the customer experience. Disappointing.

The hotel is the closest you can get to the old city by with great parking. The room was comfortable and breakfast was good. My only complaint is their gym facilities feature ancient equipment and was unusable. Don't they get it. Just get a simple stationary bike because the ones they had were horrible.

We spent three nights here and found the hotel to be perfect for our requirements. It was nicely located and within easy walking distance from the city centre. |Check-in was friendly and efficient, and the room was spacious, clean and comfortable. The only negative thing was the position of the shower over the bath. I likened the decor to something from a Gerry Anderson TV series. |The breakfast selection was good and better than anticipated. |Overall, a good place to stay and I would use again if ever in Ljubljana