Trip.com M.
Google
My recent stay at the Grand Hyatt Beijing was nothing short of spectacular. From the moment I arrived, I was welcomed by warm smiles and incredibly attentive staff. The hotel itself is stunning—elegant, beautifully maintained, and truly deserving of its 5-star reputation.My room was absolutely amazing. The bed was exceptionally comfortable, the amenities were thoughtfully arranged, and the room view was simply breathtaking. Every detail felt intentional, making it incredibly easy to relax and feel at home.Service throughout the hotel was flawless. The front desk, concierge, F&B team, and especially the housekeeping staff delivered hospitality at the highest level. Breakfast was a highlight of each morning—fresh, delicious, and beautifully presented. The egg benedicts were mouth-watering, and the selection of Chinese dishes was rich, authentic, and wonderfully satisfying.Location wise- very accessible via Wangfujing metro station, and its connected to the Oriental Plaza. So easy landmark to spot on. Its nearby Tiananmen Square, Forbidden Palace .. and veey central at heart of Beijing city But what made this stay unforgettable too were the housekeepers, Chris and Betty. Their professionalism and thoughtfulness left a deep impression on me. They were always prompt, extremely accommodating, and provided exactly the right level of service—never intrusive, always attentive. Their care and dedication are rare to find and added a genuine warmth to my stay.Overall, the Grand Hyatt Beijing exemplifies true luxury. Exceptional service, comfortable rooms, beautiful surroundings, and staff who genuinely care about your experience—this is what a 5-star stay should feel like. Definitely wll return if I am back in city of beijing.