Grand Hyatt Beijing

My family and I stayed at the Grand Hyatt Beijing in May 2025 for 4 nights, and our experience was truly amazing. We booked one of the premium 2-bedroom suites with access to the grand club and the facilities were top-notch from start to finish. The service from the staff was extremely friendly and professional from the moment we arrived. All our needs were attended to promptly and attentively, making us feel truly valued as guests. Most impressive was the special attention from the Guest Relations team who took the initiative to prepare a birthday surprise for our twin daughters. This small touch—complete with complimentary treats—was very touching and made their birthdays unforgettable. Our room was spacious, clean, and very comfortable, with an elegant design that reflected the standards of a five-star hotel. We also enjoyed breakfast and dinner at the grand club, and both were excellent. The menu choices were varied, with delicious flavors and excellent quality food. Overall, the Grand Hyatt Beijing provided an amazing stay for our family. From the personalized service, to the comfort of the room, to the attention to small details—everything was perfect. I highly recommend this hotel for anyone looking for luxurious and family-friendly accommodation in downtown Beijing.

Highly recommend! Very large spacious clean rooms with full amenities. Amazing delicious and large food spread for breakfast and club lounge evening canapés buffet. Made In China food is excellent. Indoor swimming pool is huge and clean. Spa is very clean and well maintained. Washing machine included in apartment room format. Large comfortable beds and sofas All staff speak English and have excellent service. Staff were super helpful in making reservations for transport restaurants etc . Special shout out to Scott who was especially helpful and responsive over WeChat Very affordable price for the value they bring

Grand Hyatt Beijing boasts a fantastic location, just a short walk from the Forbidden City and right on Wangfujing Street. The hotel provides a true luxury experience with spacious rooms and top-tier service. One of the standout features is the massive, resort-style indoor swimming pool, which is easily one of the best in the city. Both the breakfast and the Grand Club lounge were impressive, offering a great selection of high-quality dishes. It is a perfect base for exploring Beijing’s historic sites in comfort.

My family (including 2 kids) enjoyed our stay at Grand Hyatt Beijing immensely. The staff were friendly and accommodating (they even helped to take out our laundry from the washer machine when I requested). Kudos to housekeepers Anya and Chris for taking good care of us, and for finding my wand which I forgot to pack! We stayed in the King Bed Apartment which was large - it had a sofa, divan, and washer/dryer. There was a stove, but no pots - which was fine since we asked the concierge to help order delivery food from nearby. Not speaking any chinese, I found communicating with them via wechat was the easiest when we wanted items like a humidifier, yoga mat, etc. The hotel was full - so they were very busy, but still made the effort to be helpful. My son and I also really enjoyed the amazing swimming pool, jacuzzi, sauna and hot tub facilities at P3 level. Just the trick to unwind and relax after a busy day walking palace grounds / shopping malls. The location is fantastic - connected via the adjacent mall to 2 metro stations, and walking distance to the Wangfujing shopping strip.

This Grand Hyatt is easily one of the best Hyatt properties in Beijing, especially considering its relatively reasonable price. The check-in process at the club lounge was incredibly smooth, and the front desk staff were attentive, friendly, and immediately understood my needs. The room was spacious, and as a Lifetime Globalist, I was upgraded to a suite—over 1,000 square feet and extremely comfortable. Breakfast on the second floor offers a wide range of selections, all well executed. The gym is very clean, equipped with modern machines, and well maintained, though it gets crowded even around 7 a.m. I suppose guests here are just very committed to their workouts. One thing truly worth mentioning is the massive indoor pool on the ground floor, called the “Oasis.” It feels almost surreal—you really have to see it in person. Overall, an exceptional stay and easily a top choice in Beijing.

Amazing stay at the Grand Hyatt — pure luxury and comfort. We stayed on the 17th floor with Club Access and were so happy with all the facilities at the Grand Club. Happy hour was fun, and the all-you-can-eat buffet was completely free. The Club Oasis was great too, with a beautiful indoor pool. The gym was spacious and equipped with Technogym machines. Make sure to enjoy the hot tub and steam sauna in the changing room — super relaxing, especially in winter. Breakfast had so much variety: Chinese dishes, Western options, desserts — everything! Definitely make sure to get breakfast here! Prime location too, 3 mins walk to Wangfuqing!

my family and i had an amazing stay. staff Alice who helped us with our check-in was incredibly friendly and efficient. she helped to arrange a birthday deco surprise for my mother and even upgraded her room which was so thoughtful. she constantly check in about our stay with me to ensure we have a comfortable stay. our room was spacious and clean. the housekeeper arranged our personal toiletries nicely. the bellboy was very helpful with luggage. the hotel’s location is near many attractions and there’s 2 metro stations nearby within 10mins walk. the breakfast buffet have huge varieties. i would reccommend this hotel if you have the budget. it’s worth it.

the hotel is great and beautiful. the room we had was big and even had a washing machine (with 2 kids is really helpull). the staff is nice and responds at our need quickly. ||the buffet for the breakfast is delicious and everyone enjoyed it. ||the swimming pool is great and it's a nice way to finish your day after a long day of visits.