Grand Hyatt

The hotel is very luxurious yet very spacious in a very dense area of chengdu. The room is very modern yet it was able to blend with Chengdu’s history. The staff were very welcoming and knowledgeable. Room service was very quick and efficient. The restaurant choices were very exquisite although the buffet choices lacked in pastry. The hotel itself is in close proximity to Chunxi Road and Taikoo Hui with the hotel itself attached to the Chicony shopping mall, great for shopping and eating if the hotel restaurants doesn’t suit your needs. It is also a walking distance from the subway station as well. I would definitely come back to this hotel in the future.

A Fantastic Stay in the Heart of the City ​We had such a wonderful stay at the Grand Hyatt Chengdu! The location is absolutely perfect—you are right on Chunxi Road, so you have endless options for eating and exploring right at your doorstep. ​The hotel itself is beautiful. Our room was modern and felt so spacious thanks to the mirrored design, and we loved the stunning city views. A huge plus was that the room smelled fresh and clean with absolutely no lingering smoke smell, which is always a relief. The service was also top-tier; everyone we met was kind and eager to help. ​The only small thing to know is that the breakfast is a bit standard for a luxury hotel, and they don't serve it in the Club Lounge. However, the fresh noodle station at the buffet was delicious and gave us a nice taste of local flavor. Overall, I highly recommend staying here for a comfortable and convenient Chengdu experience!

My recent stay at Chengdu grand hyatt hotel was absolutely fantastic. The service was exceptional from the moment I arrived. The executive lounge deserves special mention for its professional and attentive staff. ||I particularly enjoyed the dinner served – the flavors were delightful and truly satisfying. Room service was another highlight, always prompt and efficient whenever I needed anything. ||My room was impeccably maintained, spotlessly clean and very comfortable. A wonderful surprise was the complimentary travel photography service offered by the hotel, which helped capture beautiful memories of my trip. ||This stay has left me with cherished memories, and I highly recommend this hotel to anyone visiting Chengdu. It's definitely a place worth returning to!

I stayed at the Grand Hyatt Chengdu for five days during my recent business trip, and it was a very pleasant experience. The hotel has a modern design and offers an excellent view of the city from the rooms, which made my stay even more enjoyable. The breakfast selection was impressive, with plenty of choices to start the day right. I also appreciated the thoughtful pillow selection, which ensured a comfortable night’s sleep. The staff were courteous and professional, always ready to assist. Overall, it is a great choice for both business and leisure travelers visiting Chengdu.

Great Globalist recognition as my wife and I were upgraded to a beautiful suite! Impressive property that is well taken care of with clean rooms and a massive breakfast spread. We had an issue with the air conditioning settings during our first night, but the staff was quick to fix this the next morning for the rest of our stay!

The hotel is located in the heart of the city, just a few minutes walk from Chunxi Road and the metro. Check in was professional and efficient. The room was lovely - very comfortable bed, floor to ceiling windows with a nice view over the city, excellent bathroom with all amenities (including Balmain toiletries), mini bar with a few complimentary soft drinks, TV with several English language channels, tea/coffee, facilities and room safe. The only surprise I got was the WiFi. Most international brand hotels I’ve stayed at in China have found a ‘solution’ to the restricted internet access but not this hotel. This was disappointing and annoying. Breakfast is excellent with lots of Asian and western food options. Staff were very helpful and standards of cleanliness were excellent. The only other slightly annoying aspect of staying at this hotel is the two-elevator requirement to get from the bedroom to the ground floor - one elevator from the room to reception and then another from reception to the ground floor/hotel entrance. Overall, I really enjoyed my stay but would not choose the hotel again because of the internet issue.

Loved our stay here! You can't find a better location, right in the heart of the action on Chunxi Road and with a great view of the famous panda. The breakfast was fantastic and the service from every staff member was truly exceptional. This is what made it a 5-star experience for us.||Just a small heads-up for other travelers, the AC in our room was quite loud. It would turn on and off periodically through the night with a noise that sounded a bit like construction, and it did wake us up. Honestly though, it was a minor issue in an otherwise perfect stay.||It's a wonderful hotel that offers amazing value, and we would definitely come back! Highly recommended.

I stayed here for four nights during my trip in Chengdu. The design is fab. Upon entering the lobby, there are gorgeous floral arrangement that extends to an outdoor garden, which immediately clams you down. The staff at the front desk was very attentive and considerate, who even upgraded me to a spacious suite. The hotel is also conveniently located, within 8 mins walk to TaiKoo Li, the most luxurious shopping plaza in the downtown. The public transport is also 3 mins walk away, which allows you explore the city in a seamless way. High recommend!