S.T. A.
Google
This hotel doesn’t really deserve 5 starts yet I have no alternative.
The service is excellent. The staff attentive. At the pool they will put the towel in the lounge chair for you and bring (free) tea. You have a button to hail them. They keep the place tidy. It’s great. The gym is immense and has almost everything. The location is perfect and you don’t have to play in a labyrinth of elevators to get to your room, like so often in Bangkok.
The breakfast is a glorious mess. The Grand Gyatt uses its lobby for everything: check in, breakfast, waiting room… it’s full of energy and honestly intoxicating. You feel like breakfast itself is an adventure. The choices are enormous and quality surprisingly high.
The room I was assigned was a slight upgrade due to my Hyatt status (thank you for that), but still ended up being a bit dark and sad. It might have been good a few decades ago, but today it feels very much 4 star hotel. It’s not bad, it’s just a bit depressing and I never really wanted to stay in the room, whereas in some hotels you’d feel like spending days in your room.
A good hotel and good value if you can get it, but it’s often full unfortunately. Also interesting, despite being affordable, it manages to keep unsavory people at bay (mostly). I only had one issue with two young children fighting around the pool for half an hour, but the rest of the stay was tranquil.
Usually cheaper locations bring tons of families on a budget who don’t always behave. Somehow this wasn’t the case here.
Will try this hotel again with a better room and see how it goes.