Grand Velas Boutique Los Cabos

We went to the main resort twice in 2023, so decided to try their new addition for Christmas 2024. We were not disappointed! The place is gorgeous. From being met by our personal concierge, even though we were 4 hours delayed and way past the time she normally worked, we were pampered wonderfully. Gaby could not do enough for us and made sure everything was perfect. The accommodation is very similar to GV, next door and every bit as luxurious. The infinity pool is fabulous, and very well attended but staff who can recommend drinks if you're at a loss for why to try next. The day time eateries are always there to offer delicious food, and Hector, whom we knew from next door was great fun as our usual server. The one evening restaurant on the premises, Loto, was a revelation, a Japanese Robata grill, and extraordinary, and such a delight we went twice. The staff are phenomenal, every single one of them, from the gardeners and cleaners, right up to the charming GM, Carlos Torres, who personally asked us how our trip was. Any time you wish to visit the main resort, for any reason but usually for the restaurants in the evening, you are transported by golf buggy and it takes less than 2 minutes and is great fun, though they wouldn't let me drive!I can not recommend this lovely place enough, and if you are fortunate enough to go, make sure you ask if Gaby can be your concierge, she goes way beyond her job description! She is one in a million!

Grand Velas Boutique is unsurpassed when it comes to luxury all-inclusive resorts. The rooms, the food, drinks and service were all five star. I have been underwhelmed by the food at other all-inclusive properties, but Grand Velas goes above and beyond. Dinner at the Michelin-rated restaurant on property was the highlight meal of the trip. Every bite was a culinary masterpiece. My personal concierge, Jair could not do enough for me. In addition to making all my dining arrangements prior to my arrival, he found me at the pool everyday just to see how I was enjoying my stay and if there was anything he could do to make it more memorable. He was always just a text away if I needed a suggestion for a bar or restaurant. He genuinely cares. The spa was absolutely stunning and worth every penny. The entire staff are all so friendly and stop to address you by name. To say that it was difficult to leave is an understatement. I’ve stayed at many resorts in Cabo… Grand Velas Boutique is the only one that I plan to visit again and again.

Grand Velas was nothing short of phenomenal. From the moment we arrived every single staff member went above and beyond to assist our family. The rooms and bathrooms are gorgeous. Shout out to Jair (personal concierge), Martha (pool concierge), Hector C (Del Mar waiter), and Alberto (pool waiter) for their outstanding service. The massage I got at the spa was incredibly relaxing along with the wellness therapy ritual ( which I ended up doing several times.)

The short version: Would give it six stars if I could. If there's any way you can visit the Grand Velas Boutique in Los Cabos, just do it. The longer version: Wow. What an experience. My girlfriend and I had never visited an establishment like this one, and we were so, so, SO glad we did. And if you have any apprehensions about staying at an all-inclusive (as we did!), you can banish them right now. This is a luxurious, five-star experience that will simply astonish you. The food is exceptional. The property is stunning. The facilities are immaculate. The weather is flawless. The views are breathtaking. And above all else, the service is so warm, friendly, thoughtful, kind, and joyful! It's that last part that I want to emphasize the most. Literally every single staff member we encountered at the Grand Velas Boutique was so lovely. We stayed for a week, and they quickly got to know us and anticipate our every desire. By the end of the week, the folks at the pool were bringing me an iced tea—with lemon and simple syrup, just how I like it—without me even having to ask. Since we spent nearly all our time poolside, allow me to give a special shout out to the pool staff. The guys at the bar—Armando, Victor, and Berzain—happily made all sorts of off-menu cocktails to our exact specifications. They even prepared some jalapeño-infused tequila at our request to plus-up our spicy margaritas! The staff serving us at the pool and at breakfast (which is right next to the pool) were just as awesome: Martha, Hector, Daniel, Jesus, Jose, Alberto, and I'm probably forgetting a couple of names. Hector and Martha have such a delightful sense of humor and kidded around with us all week. And just to give you a sense of how assiduous they are, Martha at one point came by with a microfiber wipe and spray offering to clean our sunglasses! And finally, our butler Gaby was incredibly helpful and made sure we had everything we needed. We even asked her if we could borrow a pair of binoculars so that we could more closely observe the (many!) whales frolicking offshore. She sent them down to us at the pool, no problem! I could keep raving, and honestly, if you'd like to hear more, shoot me a message on this platform. But hopefully this gives you a good sense of the vibe. We're incredibly, incredibly fortunate we were able to visit. If you can go, you will never regret it.

This was our second visit to the Boutique hotel, and probably 10th to Grand Velas Cabo. An eleven hour door to door trip from NYC. Clearly there is a great benefit to repeat visits; they get to know you and they remember what you like. it makes the vacation even more enjoyable. ||||Upon arrival we were greeted by General Manager Carlos Torres and Guest Relations Manager Monica Canul. Thank you for the royal welcome. We were also greeted with our choice of welcome drink. There are small sandwiches and snacks available at check-in, which took the edge off of our long trip.||||Our suite was a two room, two bathroom affair, with a large balcony. Having two full bathrooms on vacation is an ultimate luxury for me. Waiting for us was the phone charger that we had left on our April visit and I asked that they hold for our return. No asking, no searching - there it was. Every morning I enjoyed the most gorgeous sunrises. On past visits to the family hotel next door I had requested an Apple TV for streaming; when we arrived two new Apple TVs were plugged in and ready to go (their large TVs stream Netflix and Youtube - but we were able to watch NFL and some other things on the Apple TV - although not all streaming services work in Mexico). Other special treats awaited us. All were much appreciated. The suite was clean, and always made up on time - no returning from dinner to a pile of towels on the floor. ||||We arrived a few days before Christmas, and the hotel was not busy, but became more so as the week went on. Although we are beach people, and spent our entire days on the beach (treated fabulously) I did notice that you could get first row pool seats at noon. No rushing down to save seats. As the week went on we did not notice crazy seat saving, it was a relaxed environment and it looked like good pool seats with umbrellas and fresh towels were always available. The pool was warm, warmer than in April it seemed, and it made going in on days in the 70s very comfortable. ||||We did not love the breakfast the first visit. This time, a complete change, partially because we figured out that our waiter (the wonderful Hector, who could not do enough for us) could order some foods cooked to order - like pancakes, plain French toast and waffles. He also invented some egg dishes with us, and had them cooked perfectly. If you don't see what you want, ask (bagels, toast) - chances are they have it or they will get it for you. ||||Our lunches on the beach were just as good as breakfast. Thank you Ulysses who remembered what we liked and made sure we were well taken care of. The beach menu also seemed bigger, and we happily tried some new things from the menu. All of our dinners were at the main hotel (5 in Luca - thank you Chef Lomonica and Manager Daniel (with the beautiful singing voice) for such an outstanding experience - this restaurant is one of the main reasons why we keep coming back to Grand Velas). All of our waiters, at dinner and on the beach were terrific. There is some magic in the hiring and training of the staff. Christmas dinner at Velas 10 was a disappointment (the prime rib reminded us of steakums, which is weird because the prime rib at the buffet was always delicious), but that's ok. Last time beach service started a bit late for us, but this time someone always came down around 10 with a bucket of ice (those large cubes!) and water - much appreciated. ||||Happily I can report that one area of concern from the last visit was not a problem this visit - the music at the pool. I hear music louder than most people, and the "club" music at the pool bar (that we could clearly hear at the beach) drove me nuts. This time the music was much lower - although it was the same (basically, the same beat for 8 hours). We barely heard it this visit, except for one day when the wind took the sound to the beach. i appreciate that the music was turned down. I want to hear the sound of the waves when I am on the beach, and would happily use earphones when people are around if I was listening to something else. The music volume at breakfast was also turned down (thank you) but on most days it was 'easily listening, jazz' type music, and that went fine with breakfast (at a low volume). One missed note was that they played Christmas music after Christmas, which I think should be illegal. The Velas hotel next door had live music a couple of days (Latin, 70s/80s rock) and although it was fairly loud it was not annoying to me as the club music; the musicians played for a couple of hours and I enjoyed it.||||One of us used the gym for a couple of hours every day and enjoyed the clean, new, well-stocked facility, and the 24 hour availability. I wanted to paint a hat or bag, having read about others doing it, but it wasn't available my week, ||||All in all it was a great week. Perfect weather, met nice people, saw lots of whales jumping, no real complaints about anything. This place is a winner. Congrats to Carlos and Monica on a job well done.

Stayed back in Nov24 for our honeymoon. Service was all very attentive and smiley. We were given a complementary room upgrade with a great ocean view. Highlights were:|- All the service was exceptionally good, including from our personal concierge Ana and all the other staff (including the pool bar staff who work very hard out in the heat) |- The hotel and pool area design make you feel very relaxed|- Food across both the boutique and sister hotel (our highlight was the Mexican restaurant Frida, but of course Cocina De Autor was also great)||On criticism/recommendations would be:|- I wish there were filtered water fountains which guests could use to avoid going through so many water bottles|- Would recommend booking your own airport transfer, which can still be a luxury private one but for less than half the price the hotel charges

Gran Velas Boutique Cabo is absolutely stunning. The adults-only atmosphere elevated our experience, allowing for a peaceful, relaxing environment to unwind and simply enjoy the beauty of the resort. While there in February, we had the incredible luck of spotting numerous whales, a pod of dolphins, and even regularly saw rays jumping out of the water. We also witnessed hummingbirds flit about the bamboo gardens by the koi pond, adding to the magic of the experience. We’d be remiss if we didn’t acknowledge the exceptional service from staff like Hector, Marta, and Jesus. Every morning, Hector greeted us with a smile and a joke to make us laugh, setting the tone for a wonderful day ahead. Marta, the head pool concierge, took extraordinary care of everyone by the pool every day, always checking in, ensuring drinks were full, and making sure everyone was comfortable. And last but certainly not least, we wanted to recognize Jesus, also with the pool staff. He went above and beyond in every way— always attentive, kind, and his playful dances always brought a smile to our faces while enjoying our days in the sun by the pool. There were two off-putting situations that reduced our rating for service to four stars: 1) When having dinner at the main Gran Velas resort next door, there was a shorter, younger man who worked at the resort who aggressively came up to us and asked what we were doing there as we walked into the lobby. After explaining we were there for dinner reservations, he didn’t relent, and further inquired what was our room number. This tried my husband’s patience and was completely unnecessary given there isn’t heavy foot traffic around from individuals staying at non Gran Velas resorts. 2) On the day we left our transportation to the airport was arriving at 12:30, and we had been offered luggage assistance at 12:15, so we grabbed lunch by the pool. (The ceviche and mango margs are incredible.) As we headed back into our room right before noon to grab our suitcases and head out, we discovered our room key wasn’t working. We had to find our concierge to open it for us. He did not apologize, seemed unsympathetic, and told us the keys automatically stopped working at noon (though he had not previously informed us of this and we told him we reached our door just before noon). Keep this in mind, so you also don’t get locked out of your room accidentally. Overall, Gran Velas Boutique Cabo exceeded our expectations, thanks in large part to the exceptional service from staff like Hector, Marta, and Jesus.

We did a team retreat at the Grand Velas Boutique. The property exceeded our expectations, the staff was incredible and so attentive, and the food/drinks were top of the line. The rooms were so clean and nothing was out of place on the entire property. Highly recommend Velas 10 and Loto. Not to mention the pillows were the best thing!