Donald C.
Yelp
My wife and I chose this hotel because of the location and the reviews we had seen. In terms of the former, the location was excellent. It's central and within walking distance to pretty much everything. In terms of the latter, well our experience was a bit mixed.
First of all, the pros. Generally good service, especially the housekeeping staff. They made our experience five stars. Our room (King Garden Suite) was also spacious, included a working electric fireplace, and a small kitchenette that really came in handy. The daily coffee was also good and of good quality.
In terms of cons, the room itself, although spacious, could use some updating. For example, where the carpet ends and meets the tile in the bathroom, there were exposed carpet staples which my wife pricked her foot on. The sink occasionally leaked and there are no streaming capabilities on the TV. None. For a hotel of this caliber, I'd expect the ability to at least stream Netflix using my account.
Second, amenities. We were told that there would be a shuttle service via London cab or golf cart. The cab was down, so golf cart it is. This is nice but also not the best experience, especially considering the fees that are charged. In fact, of the fees, I'm not really sure what we were really getting for such a high fee. This is La Jolla though, so expect that.
Overall, a positive experience but I'd probably stay elsewhere for the cost.