iva In G.
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⭐Grand Etoile Has Gone Completely Downhill
I genuinely don’t know what happened to Grand Etoile, but the place has taken a massive nosedive. The service was an absolute disaster — truly catastrophic. We were seated at the very last table in the back, basically forgotten by the staff. Our server seemed brand new and completely overwhelmed, and no one else was paying any attention to us.
We were a group of four, yet they set the table for two. They brought water quickly, but then we waited an absurd amount of time for the wine, with zero communication or awareness from the staff. At one point, we politely asked for a frozen margarita, and the bartender responded in the most unprofessional way — literally shooting back, “No, no, no, I don’t do that,” with an attitude. This was shocking, especially since I’ve ordered it several times before without any issue.
And that’s exactly the problem: when Pascal is there, everything is handled with class, organisation, and genuine hospitality. He is a top-tier waiter — the kind of person who makes a restaurant worth returning to. Unfortunately, he wasn’t there during this visit, and the difference was night and day. Without him, the service fell apart completely. Yesterday was an absolute disappointment.
But honestly, the worst part? The atmosphere. Grand Etoile used to feel elegant — classy people, a refined ambiance. Now it feels cheap and trashy. The crowd has completely changed: loud, squirt-type behavior, people taking selfies with blinding bright lights, and an overall vibe that destroys what the restaurant once was.
Grand Etoile is no longer the sophisticated place it used to be. Between the chaotic service and the tacky atmosphere, it’s simply not worth it anymore.