Punit S.
Google
The hotel is absolutely stunning. The staff make the hotel so special! They always think 'customer first' and it really shows!
When you walk into or past any member of staff, they greet you and bow their head as a sign of respect.
When you leave the hotel by car, they will also bow and wave you off. Every guest, no matter age, gender race or religion - is made to feel like a VIP.
As the Japanese call it - Omotanashi. Everyone in this hotel demonstrates Omotanashi to a very high level and quality.
All of the hotel staff are extremely polite, friendly, caring and professional.
From reading reviews, I see that other people complain about the location being too far from Da Nang - but it's not far from Hoi An, only 15 mins by Grab (taxi) and it has everything you need and more!
Da Nang is 20-30min away...
This was my first time in Vietnam, and this hotel has ensured it will not be my last. If I am lucky enough to visit Vietnam again, I will go out of my way to ensure I spend some time at this resort.
Thank you again to all the staff at Grandvrio ❤️❤️