Greca

We traveled to Türkiye, Israel and Greece with Greca Travel. We had an amazing, wonderful and memorable trip. We loved our guides Omar in Türkiye and Saul in Israel, both very kind, welcoming, caring and lovers of their cultures. The hotels 4-5 stars. The tours were very informative, a lot of religious places included. Definitely, we will travel with Greca again.

We booked a 10-night package: 2-nights in Paris (Marriott Rive Gauche), 4-nights in Barcelona (Hotel Alimara) and 4-nights in Naples/Amalfi Coast (Royal Continental Hotel Naples) for a group of 15 people and I wish I could give our experience more than 5 stars. George from Greca was amazing from day one! Their prices are very reasonable and our hotels included a delicious hot breakfast. Very nice hotels in safe neighborhoods and close to transportation. All hotels had great staff and they all spoke English. The airport transportations went smooth without a hitch. All the drivers were great especially Mr Pavel from Naples. All the hotels met our expectations and more. The transfers from Paris to Barcelona to Naples went very smooth. We flew Veuling airlines and Easyjet without a hitch. We also booked two tours with Greca. One in Barcelona to Costa Brava which was amazing. The tour guide was very informative. We also booked a tour to the Amalfi Coast while in Naples. Best experience of the entire trip. Our tour guide Gabriel and our driver Giovanni were the BEST and AMAZING people ever! They really love their job and made sure we had the best time of our life! I 100% recommend you book with Greca!!! They took care of everything and made our first trip to Europe the best experience ever!!!

I strongly advise against booking with Greca. My experience was characterized by a complete lack of transparency and a total disregard for the premium price paid. Be extremely careful with the salesperson named Paula. She will promise everything you ask for to close the sale, but once the money is paid, she will cut off all communication. The post-sales people are consistently rude, unhelpful, and have no clue about your specific itinerary. Deceptive Practices: They charge a heavy premium with the promise of "better" hotels and guides, only to provide a very poor selection of hotels and non-English speaking guides at the last minute. No Transparency: They refuse to disclose specific hotel names or activity details until the very last second. Even then, they change itineraries without notice, leaving you with no control over your own holiday. Outsourced & Uncontrolled: It is clear they use an outsourced model but have zero authority or quality control over the third parties they hire. You are essentially paying Greca to act as a middleman who disappears when things go wrong. Failed Communication: Despite advertising a 24/7 emergency WhatsApp number, it never works when you actually need it. We were frequently left in the dark with no communication on what the next steps of our trip would be. This company is unprofessional and operates with a "take the money and run" mentality. Save your stress and your budget by booking elsewhere. Abandoned by "Customer Satisfaction" During a Visa Crisis "Warning to all: Greca Travel provided an itinerary for my wife’s Schengen visa application (Chinese passport), then changed the entire plan on our travel day. This discrepancy created immediate issues with border authorities between Morocco and Spain. We contacted their 'Emergency WhatsApp' number in a panic, only to be met by a useless bot that asked for our reference number 5 times and then went silent. The so-called Customer Satisfaction team doesn't exist to solve problems—they exist to justify their own negligence and challenge the customer instead of fixing their mistakes. They will never admit to gross wrongdoing; they simply defend it until you give up. The downgrade from a promised 4A category hotel (like Hyatt Regency) to a "dirty" Stay In hotel is a clear breach of contract and a form of misrepresentation. You have strong grounds for a full or partial refund and official complaints. Greca has a team called Customer Satisfaction - I’d like to give a massive shout-out to Greca’s leaders. Naming a team that is a stroke of comedic genius—it’s like naming a desert 'The Water Park.'

So far I have been pretty disappointed with the booking of my trip to Greece with this company. Me and my husband have booked a trip for October of 2026 with them. The response that I've been getting from Carmen the agent that I booked with has been poor I asked for information about the ferry that we will be taking and how long the ferry ride will be and I've gotten no response. Then I started reading reviews from the hotel that we picked in Santorini and unfortunately found a review saying there with bed bugs at this hotel so I asked to change my hotel and they responded by telling me I would have to pay the full price of the hotel before I could choose another one which was ridiculous to me giving that it's 9 months before our trip. Why they would try and get me to stay at a hotel that has bed bugs is ridiculous to me as well as having to pay for any hotel that has bed bugs. Not sure if I would book with this company and thinking about canceling my whole trip at this point.

We recently visited the beautiful island of Crete and booked our package through Greca Travel. We found the company to be exceptionally well organised, efficient & responsive. The trip included a 7 day driving tour around the island and we found all aspects of the holiday to be excellent including the hotel accommodation & locations visited. We will certainly book through Greca travel again & would not hesitate to recommend them to friends & family.

We loved our Greca Sporadic tour because it allowed us the freedom to do our own thing at each place but also included all transfers, accommodation and local transport (ferries, planes and trains/coaches). We felt like we were alone on our own adventure without all the decisions! We chose budget level and found all hotels of a very good standard with all breakfasts included. All hotels were situated close to the centre of things so walking was easy and comfortable. If you want a tour with with all the organising and not feel like herded cattle, then this is for you.

Fantastic Experience with Greca! I had an amazing trip thanks to Greca and especially George, who made everything seamless from start to finish. His expertise, attention to detail, and dedication to making sure everything was perfect really stood out. He listened to my preferences and created an itinerary that was spot on. Highly recommend Greca, and if you get George, you’re in great hands!

Unfortunately, our experience with Greca was not great. We were placed on a tour of Turkey that was not what we had booked or paid for. Most of the destinations were similar as what we booked but we missed out on Gallipoli which was very important to us and was going to be our highlight. Other than this issue, our tour leader did not speak very good english, so we missed out on a lot of the history of Turkey and what he was able to tell us was a lot shorter than the version he gave to the other people on the tour. The bus stopped often for food/rest breaks but most times we only had the option to pay a large amount for a set meal and no other option for food so some days we settled for a bag of crisps. On the other hand the motels were lovely and the places we did visit were amazing, but this could have been done without using Greca..... After explaining our concerns and issue with Greca they said how sorry they were and offered a 10% discount on a next trip! In a previous email a 10% discount was already given as we had just recently travelled with them so there was no compensation at all for our experience.... Disappointing and we wont be booking anything with them again, even with that 10% discount!