Kassandra A.
Yelp
My boyfriend and I were in town visiting his family for Thanksgiving. We drove around town to site see and stopped by this brewery. Unfortunately, our experience here fell pretty flat compared to everywhere else we visited.
Right from the start, the service felt noticeably different for us than for other customers. We ordered four beers, but the bartender only served three. When we mentioned the missing drink, she insisted we hadn't ordered a fourth instead of simply double-checking or acknowledging she might have missed it. Only after we asked again did she pour it--no apology, no "my mistake," nothing.
To make things even stranger, the Hefeweizen we ordered came in what looked like an 8 oz glass, which seemed off compared to what others were receiving. And while serving it, the bartender proceeded to talk about us to a man sitting at the bar--loud enough that it was pretty clear we were the topic. It was uncomfortable and honestly pretty disappointing.
There was no warmth, no welcome, and absolutely no effort to make the experience enjoyable for us, even though we could see other customers being treated far more kindly. We really wanted to like this place, especially since it was recommended by family, but the service left us feeling singled out and unwelcome.
Hopefully this was an off day, but based on our visit, we won't be rushing back.