Green Chef

Sent spoiled food several times, account shows credits/refund; but they will not let you use the credits. Seems like a scam. On top of all that they emailed me asking for my account information in an email saying they can’t deliver food with a credit/payment change. Worst customer service ever!

Our family started with Green Chef several months ago, and we've been impressed from the very beginning. Even our 8-year-old daughter likes the meals, though her favorite part is preparing them with my wife. Ingredients are always fresh, and the cuts of meat are high quality. In addition, preparation time is normally no longer than 30 minutes. Portions are generous--we almost always have leftovers. We've tried other meal delivery services, but Green Chef surpasses them all.

I have cancelled the service 3 times now and they keep shipping and billing. I cancelled because the ingredients are no where near the quality or freshness I would expect. Especially the fish and meat. Best part is the recipes and how easy they are to read and do the prep/cooking for.

We have been getting Green Chef for the past six months and absolutely LOVE the recipes and customer service! Canceling is never a problem if you follow the directions that are given to you when you sign up. The recipes are easy to follow- my son enjoys helping to cook the recipes which also makes him more willing to try new foods:)

Tried to change my menu preference to Paleo 5 days before delivery and was told by Jessica it was already packaged (gross)! Instead of changing out one meal out of the 3 for the week, they would rather cancel my order completely and refund my money! As a "small business" you would think you could try and accommodate a first time buyer. You should be more specific on your website. It states "Don't worry, these settings can be CHANGED AT ANYTIME!" Guess not....

We absolutely love Green Chef. I've recommended them to many friends who also love them. Healthy, easy to prepare foods that taste amazing. It's easy to cancel for weeks that you don't need them (in advance, beware of the lead-time). Really, really impressed!

I love the recipes, meal prep directions, the meal prep itself, flavors and packaging. I am on the Paleo now - have tried most of the them - did Gluten Free for about a year. I have had a few interactions with the company - ranging from negative to ok. They do tend come across as hard line and arrogant. I stay with them because I do love the flavors and I am use to their system. But I really wish they would take the time to look at and redevelop the customer service side. It is sad to like a company and wish they "had it together." I hope they start to understand that bad CS and bad reviews are a real turn off for your loyal customers!

Really poor customer service. I work hard and have no time to prep food, but I like healthy organic vegetarian food. This isn't it. There's dodgy stuff in the ingredients like modified corn starch and yeast extract. The items are often damaged and missing things. You're better off at Trader Joe's and WholeFoods and a decent food plan. Cancelled and won't be ordering again.