Rita N.
Yelp
Looking to get attacked by their employee then please come on in and order up.
We used to come here often. It's been a while. My husband and I always get the the green shack special. Tonight I called in our order. Footlong Green Shack Special for hubby, 6inch when in Rome for me and the Nashville with fries for our daughter. We were told order will be ready for pickup 15-20 minutes.
We got there in 15 minutes. Figured parking, paying etc will take up the rest of the time.
First the parking lot was full of people hanging out around a couple cars, then homeless greeting us asking for money on our way in.
We get in. Pay, and gentlemen said it should be another few minutes. About 5-7 minutes after waiting I see the one lady working behind the counter, place a chicken patty in the fryer and I said to my husband and she just now putting our chicken in the fryer referring to my daughters sandwich. The lady must've heard she turned around, flipped the bird, and then continued on to whatever she was doing, which was pretty much nothing and just tweaking out and pacing around wall. The Hispanic gentleman was the only one making sandwiches.
People who came after us and placed their order in the shop, got their sandwiches and left while this lady was just tacked out, going in and out from the back, and then trying to make her look self look busy I proceeded to the side counter to see what was going on and I hear her talking to her son and daughter who were standing there asking what dad wanted so she was working on preparing their Family order.
At this point we've been in there for 15 minutes waiting. Still only that one Hispanic gentleman making the sandwiches for everybody walking in placing new orders. Mewnwhile the lady was just pacing around trying to make herself look busy and then every so often going and talking to her kids I asked have our sandwiches been made what's the progress on our order?
Lady said our sandwiches had been made before we got there and that she's just waiting on the chicken to finish frying. Then she's got to make the fries and assemble the patty in the sandwich. Mind you, my husband is already upset at this point and I start getting upset too. I did not order a soggy sandwich at this rate my sandwich had already been sitting there for about 25 minutes made when it should've been toasted and crispy semi warm.
My husband made a comment about the weight her son chimed in defending his mother who is working and I said can we just have our food at this point she had finished everything she wouldn't give us our food and she said don't talk to my son that way, and she held her food away from us. Meanwhile, the sun got into my husband's face our threatening him and I just kept asking the lady for food so we can get out of there and we already paid. We've been waiting and I just get our food she wouldn't give it to me. She just kept yelling at me and then saying that's my child and you don't speak to my child. This way, I told her to not bring her children to work and to , make sure if she does to keep them out of customers way. Across the counter, grab the bag of food that was ours that we paid for that she was holding away from us and then grabbed my husband and proceeded to leave while she ran towards the cashier side and was trying to come at me and come towards me. They had to stop her. She was going to attack me. This is the lady behind the counter, wanting to attack me because I was defending my husband from her son, who got in his face.
They just lost two longtime customers. My husband was born and raised in the area and he's been going there for as long as he can remember and introduce me to it, and we've had been regulars there up until recently, and we decided to try it again but never again.
Please look at the pictures I provided and regards to my sandwich oily the oil was dripping down my arms and so much mayonnaise. I couldn't taste anything but mayo and oil in my mouth. It was disgusting. I had to throw away my sandwich and my daughter threw away her Nashville chicken sandwich Saying that the flavors were all off my husband did not finish his green shack special for the first time in his life.
My sandwich was a bit ily soggy nasty mess, Nashville was gross and thrown out, green shack special was not so special. Super mayo on one half.