Fabian V.
Yelp
I called them during the worst experience of my life, the passing of a loved one. They were kind, transparent with their services, and fair and forthright with pricing.
When searching for direct cremation services after the death of a loved one, I called three places in Manhattan. Pricing was comparable but the conversations seemed impersonal, cold, and purely transactional. While I'm sure these other places provide fine services, my call to GV Funeral Home was the first conversation that felt warm and personal. They conveyed condolences (which in my experience was not standard protocol amongst others) and expressed a personal interest in my family's needs. By the time I visited to do our paperwork, I had spoken to multiple individuals at their business who all introduced themselves. My father, an older man, was the next of kin, and they took the time to ensure he understood what he was signing. The same level of care over the phone was further exemplified in person.
There are many places that offer this type of service, but dealing with funeral directors Gregory and Jennifer reassured me that I was getting the care my loved one deserved. The exceptional level of service at GV Funeral Home helped alleviate the pressure of what is otherwise an incredibly difficult time.